Tenant Reviews for 1221 W 3RD ST

Would put negative stars if possible Management and leasing nothing but liars and thieves leased with them for 18 months since the beginning I knew they were dishonest everyone from the former manager Gilbert ,Daniel and sandy If your looking for a place that don’t care about anything you do on the property this is the ideal place for you don’t see how they advertise as a luxury apartments they are far from that at the beginning I had a lot of issues with management because they did not let me see the apartment I moved into and they gave me a checklist to review once in the apartment witch I did and never heard back emailed called went into the office many times nobody would help me once I was able to actually speak to Gilbert the manager at the time he just gave me the run around and he never followed up with me ever when we started the leasing process we spoke to sandy about possibly bringing our own refrigerator she said yea it would not be a problem once in the unit she said that she never told us anything when Daniel the assistant manager the one in charge of move outs emailed me for our end of lease he told me if we wanted to opt in for a $150.00 dollar cleaning fee we declined and that we would clean the unit ourselves witch we did did not leave anything in unit wiped everything down now they charged $280.00 for a full clean from our deposit I called Daniel to go over this in detail he was so unprofessional and simply did not care all he pretty much told me it was my fault for not doing the original 150 and that next time I should ask more questions Simple as that they should disclose everything at time of signing the end of lease Paid my rent every time one the 1st never late and this is how we get treated and no one ever knows what’s going on expect to get confusing emails from different individuals in management they do not work in a team if you want somewhere ------ to live with prime location this is the place to be building smells like weed the whole time there’s broken glass beer bottles around the building Sketch individuals coming in and out of the building at all times they put up bulletins stating no Airbnb or vrbo but you can tell they are not on top of that individuals always coming in and out of building with suitcases and groups Do not recommend this building for families

I have been living here since 2016, because my job is 5 minutes walk from this place, finally decided to move out due to fraud and unprofessionalism by the management. This place has become from bad to worse. I have never seen any building with so much turnover. Tenants move out of this property every month due to bad management. Gilbert fraudulently signed a renewal lease on my behalf. What he didn't realize is that his IP address shows on the signed agreement. I filed a police report for fraud because they have all my information and I don't trust them. Previous managements were bad but okay. This new management is worse. Trinidad (Assistant manager) and Gilbert (Manager) are very rude and unprofessional. They always take "kick-backs" from other tenants which they consider their "fav." They are always getting drunk while at work. Sandy is nice and professional. The security guards are amazing. The trash areas smell. The hallway always smells like weed. Management doesn't clean the common areas. Dog poop is everywhere. This place is filthy. Beware of the super nice review on here because they solicit tenants to leave them a good review. STAY AWAY FROM THIS PROPERTY.

Ive been living here over a year now and the management is pretty horrible. Our lease was supposed to end on july 5 and i was ready to move out. And then they tell me that we were supposed to give a 30 days notice to move out, and that it was written in our 50 page contract. Only the date july 5 is highlighted in the contract, but the 30 days isnt. I dont remember the management telling me this information at all when moving in. Also, the contract is difficulty worded. My roommate and i are now struggling because we have to pay for another month, when we are not going to be there. My other apartment did not require this. It really seems like they are just trying to get money off of us. Also, when i moved in, they gave us keys that didnt even work. Why not check them beforehand before giving them to tenants? Also the ac barely worked although we got it fixed. My toilet also made loud noises and my bathtub water barely went down... i am really glad to be moving out of this apartment.

Trash hasn’t been picked up in a month. ------- the manager said she would take care of it but it’s been there now with dogs and cats moving around. Don’t move here! Tried talking to upper management and no help. Why can’t she just get it moved? It’s been a month!

terrible staff, they TRY to act friendly to try and hide the fact they are incapable of doing their job. I´ve been living there for about three months and two of them the main elevator was broken. Because of that I was forced to take stairs and move furniture through a much longer way. Every Time I try to pay rent its a headache. I tried paying a week before the first then was told I needed to wait until the 28th then they had a problem in their system then they emailed me on the 1st saying the system was working and that I was able to pay. I have a roomate and pay half. When I went online it said I could only pay the full amount. I´m also overseas and you would think someone who has been trying to pay before they travel could enjoy their trip, but no. The Visconti is even great at stressing you out when you are MILES and miles away. Seriously avoid living here at all costs.

I'm going on year 4 at the Visconti so obviously I really like this place. To make a long story short, you won't find a better value anywhere in LA. Rent is extremely reasonable given the extensive amenities. Even parking is free! The management is on top of things, esp. the property manager, Rebekah. If you have an issue, go see her. She will see to it that things get resolved to the best of her abilities. There are obviously some cons, as there are with all apartments, but nothing too extreme or I'd be out of here. It's mostly just inconsiderate neighbors, though the majority of people who live here are absolutely wonderful. They even hold elevator doors open for you! Lol. Bottom line: lots of people who live here have been living here for yeeeeears. The building is almost always at capacity. I think that says something!

I wanted to take the time to thank the maintenance Alex and his people. I moved in 3 weeks ago, I had only a few things that needed to get fixed. He was very prompt and attentive in fixing the items fast. I appreciate them for this. I also want to thank Mark and Maisha from the office who are always friendly and inviting. So far so good, no complaints and will definitely refer my friends.

I recently went to the Leasing Office to pick-up a package. The Office staff was pleasant, upbeat, and friendly. I like the new package system they have created. It's much more organized than before. I've lived her about two years, and I have never had any problems with the office staff. The are very attentive to my request, and they know me by name. Sandy, Maisha, and Alex are doing a great job.

Been here for 3 years, management do their best and are friendly especially Sandy. Some of the people that live here dont seem to care and leave trash . Other than that i give it a 5 stars. Oh and maintenance are great. They are fast at getting the requests done. I recommend this place.

I moved in a few days ago and I am very happy with my new place. My friend referred me to rent here and I'm very greatful. Maisha gave me and my family a tour and was very helpful. The apartment was clean. The only thing I noticed was a few residents leaving the trash by the chutes. Maisha said it is being taken care of. So far so good no complaints.