Tenant Reviews for 1300 S FIGUEROA ST

It's across the street of LA Convention Center, Staples Center and LA live area, which gives you an open park to take a walk, a good and open city view. I hear some traffics as picked a room near the street but this is my choice as I've suffered the bad internet and dark room by living in the inner loop of a building complex. The people living here are mostly working professionals so never heard party noises (maybe the noice isolation is just good). There's a lady who cleans the unit floors regularly so I rarely see dog poops inside the building. The management team is nice, helpful and friendly, especially the girls Brianna and Seble. The studio has a counter top which you just need to equip it with a bar chair to become a dinning set. Each room has its own washer and dryer and the rent is not pricy compared to other buildings. Overall I recommend the place.

If you're looking for a quiet home, this is not the place at all. The walls are thinner than anything you've ever seen. Tenants are not respectful at all and management won't do anything about it. I moved 4 months ago and have had ongoing issues with the neighbors above me who are just inconsiderate. I've sent multiple emails to management and, unless I follow up, they never respond. Further, the tenant lied so many times about the noise and, for some reason, management always seems to side with them and not us, basically calling us liars. In addition to this, management has changed so many times since I moved and we never get a notice of the new manager. Whenever I stop by the leasing office I find a new face who would disappear shortly after. The last manager we had, Jacob, was a young man who didn't really know what he was doing. He wouldn't know the answer to any question and would just get frustrated like a teenager. Overall, we regret so much moving to this building. A lot of things were falsely advertised to us but we don't have the energy to make a big deal of it during an ongoing pandemic. I just hope this review will help those who are considering this building. We are definitely moving to a better building after this joke lease is done. There are plenty of nice buildings, including Circa, right across the street. The only one doing his job and going above and beyond is the maintenance guy. He's a sweet and friendly gentlemen who surely deserves a better place too. UPDATE 11/2: I had a meeting with the new manager and she assured me that she would take care of the issue, and she did. Thank you Madeleine for taking care of this promptly. The neighbors above me became very considerate and respectful and we haven't had any disturbances during the entire weekend. I appreciate your help Madeleine. UPDATE 11/26: It appeared that the neighbor was just out of town and came back louder than ever. I've sent a couple of emails again and nothing. The guy keeps pounding for long hours. I have absolutely no idea what he can possibly be pounding all day long until night time. The owner who responded to my first review never actually followed up with his email as promised. We have been deprived of our right to quiet enjoyment as provided by law for 5 months now and the management doesn't really care about it. They claimed that that they spoke to him but I haven't really seen any proof. My lease expressly states that we have quiet hours and that any kind of loud noise is not permitted at anytime during the day. So if management really wanted to enforce the noise code, I'm sure they could have printed a copy of the signed lease and reminded the tenant of his breach. But instead, they keep petting us and pretending like they're trying to help. I have finals on the first week of December and cannot focus as I should because of all the ceiling vibrations and noise from the neighbor. I'm giving them until after my finals. If management still doesn't care, I will seek legal actions.

I booked this place online from the Bay area without viewing it so I was so scared until I got my keys. I love my studio apartment, I love my view and the location of City Lights. I couldn't have asked for a better studio for my first apt in Los Angeles. I read some reviews that have to be either old or from people who like to complain. This place is actually pretty quiet for being on the corner of Pico and Figueroa! Yes there are events, but you have front row seats! Our community is fun and filled with events and all of the neighbors have been pretty pleasant and friendly. Jared can attest to this, literally one hour of me moving there I was invited to a neighborhood pool party! The accept packages for you, the parking seems fine and the security guard is awesome! Sometimes he will even offer your guest his parking spot! You just can't beat City Lights on The Fig! Move here!!!

The leasing office who manages this property is horrible. Jenna, the new manager barely responds to your email even if it's regarding an urgent matter. There are active AIR BNB apartments at this building and if you get a unit underneath one you won't be happy. It's basically living under a constant rotation of travelers and they allow up to 7 people to stay in the unit each night. The evening security guard has completely ignored my call several times without even knowing what I was calling about. Which is unsettling considering the building's location and the fact that people from outside (non-residents) sneak into the building. Both my roommate and I have had scary encounters. When I first moved in the experience was much different. Tim was the Manager and he was efficient and responsive. Jenna has by far been the worst manager. Unresponsive and uncaring. Appalling that on duty security will ignore you and never attempt to follow-up. For all they know, an entry door could not be working and you would be completely out of luck. Everyone deserves to live in a place where they feel safe and where their rights as a resident are not being violated. A little customer service would've gone a long way if it was provided.

I have been living in this apt for 2 years. They never fixed the call box issue. Hot water was always a problem.The elevators were super slow, sometimes you wondered if it was running. After I moved out, they took away some deposit money without informing me that charge during pre-move out inspection. I left a complain on their website, but their agent never answered me back, so irresponsible. I will never refer to my friends about this apt.

I would not rent here if I were you. They mislead you and lie and then don't do anything about. It's constantly noisy and if you're a student that needs a quiet environment to study and get good grades... Stay clear of City Lights. Wish time would speed up so I can get out of here! Worst.life.decision.ever.

Quiet community, a little bit higher price range. Easy to get to freeway. Office staff is helpful, especially when I come home and am only available on weekends. Maintenance is usually within 48 hours. No one ever uses the pool, so it stays clean. Fitness center smells after someone works out, but is open 24 hours. Parking is gated within community. Guest parking is available weekdays, but weekends try to get there early.

I needed to find an apartment for my son who was graduating the University of South Carolina and moving to California. We are from the east coast and have never been to Los Angeles. After searching many properties on the internet we settled on City Lites. From the beginning Justin gave us outstanding service and guidance. As you can imagine it is stressful to rent site unseen. However we were so impressed by Justin and his staff that we went ahead and signed the lease. Upon arrival in Los Angeles, I could not believe how well kept and immaculate the apartment was and the entire complex. The management staff was fantastic. During the following 7 months we got to know Justin and his team. They were on top of every detail, communicating thru e-mail any events, concerns and maintenance issues. Hats off to Justin and his team. It was such a pleasure dealing with him and we would definitely rent again at City Lites.

I lived in city lights from 2011 to 2013 and had numerous problems with this place since the new management took over ( Mr. ------------- and the -------------- chick). Ill start with the things that annoy me first. 1. No guest parking, its always full with residents. 2. the carpet is cheap and feels like sandpaper. 3. the poor excuse for a gym is useless, one person is a crowd in here. 4. Elevators are extremely slow 5. Club noise is pretty loud but has gotten better 6. fire alarms constantly going off at all times of the day and night Now the major problems. 1. Management, (Mr. ---- is literally a ---- especially) is supposed to be there from 9-6 but good luck ever finding them there. I mean some of them live here and yet can never find the time to do their job. Not to mention they threaten you with lawyers when they decide to charge you an extra days rent when your contract is up. The ----- lady here, who I can't remember her name is seriously the biggest ----- I have ever met(she wasn't here when I signed the lease) and is just plain stupid and so fake it annoy's the ---- out all the resident's I have talked to. 2. Security! We had two break ins which resulted in the apartment being ransacked and our computers and electronics stolen. Then the management refused to change our locks, which are defective, unless we paid $60 for the same pos locks. Oh here's a fun fact, go to any on the apartments in city lights and yank up on the door handle, the door opens right up! Great security! Also, one of my class mates was held hostage for hours when someone broke in and when the police were called they couldn't even get in the building. City lights could be one of the best apartment complex's in the area, it is in a good location if you want to be in the city but the downfalls far outweigh the good things. City lights is over priced, has terrible management Mr. ------ jizz ---- on his gay little white scooter who parks wherever he wants even if it blocks residents cars, takes your entire security deposit when your apartment is spotless, and just generally nickle and dimes you on everything. AVOID at all cost.

I lived at City Lights on Fig for 2 years. There were good things and bad things, and I eventually moved away because there were too many negatives at this place. I am a young professional, in my mid 30s. On the positive side, the apartments are beautiful, appliances work well, and the building has a pool, hot tub and gym. The maintenance was OK: out of three maintenance requests that I made it 2 years, they fixed two in 24 hours, but once I had to wait for them to fix a light bulb for 14 days. On the negative side, this building is noisy ("dorm atmosphere"). The majority of residents in this building are very young (I would estimate under 25 years of age, mostly students). At night, it is very common for random people to walk down the corridors, as they are going to, or leaving from some party. Generally, this has been happening between 10pm and 2am on weekends. Those people can be quite loud -- talking loudly in the hallways at 1am, as if they were not in the middle of a residential building. I tried talking to these people, and sometimes they would quiet down, but on a couple of occasions, they were rude to me. The management told me that I should call security. However, in my experience, there has been little gain in doing so because most of these people are visitors. They are in the building once and will simply leave.. of course, another group will appear in 15 minutes, and the story repeats itself. Guest parking was very difficult for me. Each time I had a guest, they ended up paying $25 at LA Live Garage if they stayed overnight. A new nightclub opened just across the street in May 2011. Noise problems got worse since the club opened. The opening night was very loud -- there was noise throughout the building as some club patrons went to City Lights on Fig after they were done partying at the club. I talked to the security, but they were overwhelmed and could not do much... and frankly, it sounded like they did not care much about the problem either. On Sundays, the club has been playing loud music from their roof during most of the afternoon. As the club is not far from City Lights on Fig, this was audible in my unit. There were problems with USPS mail delivery. Occasionally, my mail was lost. For example, USPS lost my W-2 tax form -- it was never delivered and my employer confirmed that they did indeed send it. USPS also messed up my mail hold when I was on vacation: when they were supposed to deliver my accumulated mail, they did not. And I often received other apartment's mail into my mailbox. When I moved in and changed my car insurance address, I was given some really high quotes, even as high as $5000 per year for full coverage on a new car (worth about $20k, and I have excellent driving history). I was told that this is due to the 90015 zip code. I eventually found something much more reasonable, however, it made me feel that I am moving into an unsafe neighborhood. Occasionally, we received notices from the management that there have been recent thefts in and around the property. The people that work at the office are a mixed bag. Some are excellent, but some are average at best. The agents change quite often. For a while, City Lights on Fig had very good management which really made a difference, but recently, this has no longer been the case in my experience. When I was moving out, I had a bad experience with the management keeping $220 in my security deposit. It started by the management telling me *not* to bother with cleaning my apartment because they will charge me for cleaning anyway (?!). They also said they will charge me for painting the walls. They made both of those statements *before* inspecting my unit. However, I am a good tenant. I kept my place in great shape, and I always clean my place when moving out. So I cleaned my unit thoroughly. They ignored this and insisted on "cleaning" and painting. They said they "need to clean behind my refrigerator" and "behind my washer and drier". What a lame excuse. Likewise, the walls were in great shape, there was no need to repaint, other than a few small scratches that could have simply been patched up. The management has been largely uncooperative during my move-out process. We agreed on a pre-move inspection, in writing, but they did not show up on the designated time and date. So we had to do it again. When we did it, they walked into my place, told me everything looks fine, but that they will still charge me for cleaning and painting. I asked for this in writing, but never got it in writing (it is required by CA law). We also agreed in writing on a final inspection on the day of moving out. Again, they failed to show up for the inspection (but later charged me $220 for carpet shampoo general cleaning wall painting).