Tenant Reviews for 505 N FIGUEROA ST

This place is awful. They charge you a mail delivery fee of $20. I ordered a package on amazon and they could not even deliver it because all the package boxes where full. An apartment across from my hall was robbed the week after I arrived here. This is a major problem. I am never going to come back to this place after I move out.

I completely take back all that I said in my last review. To be honest I wrote that review because I appreciated Jennifer Esquivel so much for being the ONLY person at the residence office at the time to show any type of humanity. She is no longer at the Orsini as their turn over rate is so high that it will make you dizzy. It's going to be 2 years since I've lived at The Orsini. Yes, the building is gorgeous and the amenities are great (unless they have been shut down like the pool at the Orsini I b/c they are "remodeling" in other words saving some maintenance money for the summer). I've never lived at a place where the residence office acts against you instead of for you and doesn't protect you as their resident, even though your rent pays them. The owners of these buildings are the most horrible people on earth and I am convinced they either under pay the people at the residence office or pay them off to be just as horrible to the residents. Except for Madeline and Earnest who are helpful and kind, this place has brought me to such high levels of stress that I am now in therapy. CAROLINA AYALA is rude, mean spirited and rather argue and LAUGH at her resident's problems than to find a solution. The bad things I have experienced since moving in are the following: 1. Fire alarms go off in the middle of the night in all units and all rooms at least 2x a month with not one being a real emergency. I'm not sure if people are pulling the alarms in the hallways but I've seen people come out of their apartments with their toddler children only to later find out it's a false alarm again. I spoke to Carolina about it, she said there's nothing they can do that's a seperate company. 2. My niece was visiting and before she went to pick me up from work at 11pm that night she locked my bedroom door. They never gave us a key to our bedroom doors and she didn't know, so she locked the door. When I asked security to please call maintenance to open my bedroom door where my bathroom and all of my belongings with my niece's luggage are, maintenance refused to come out. They said this wasn't considered an emergency. I had to break the lock. It took them 3 months to come and fix the lock after I BROUGHT IT UP. 3. They kept charging us for Gas and Electric when we have Gas and Electric with a seperate company. This happened for 3-5 months until Carolina got tired of arguing with me via email and had it stop. Again, it was out of her hands because it was a seperate company. 4. Dog poop on the hallway carpets and elevators. They said they couldn't do anything about it because they didn't know whose dog it was. 5. They overcharged us $100 for rent and said the only thing they could do is discount the amount the following month because it was a third party company who overcharged us and it was out of their hands. The next month came; surprise surprise no discount nor refund. After going downstairs to the residence office and speaking to Madeline she got the third party company to discount my rent for the amount they overcharged. Thanks again Madeline. 6. They towed my car from my own building. Yes I admit I parked my car closer to the elevator because I was bringing up some heavy groceries and I left it right at the spot where a BMW was ALWAYS parked overnight and during day for the past month or so. It wasn't anyone's parking spot nor was I blocking any cars from going in or out. Since not only this car but other cars do this ALL the time I thought I was fine for a couple of hours while I put groceries away and made breakfast. My car was towed and I asked security why didn't they call me to warn me since I am a resident whose car license plate, name and phone number they have, as they asked for this specific information in May. He said "you didn't have a permit," I let him know they never sent nor mentioned a permit. I thought they were keeping a log of residence license plates to prevent these things from happening. Mind you NOBODY has a permit on their cars Lol. I paid $300 today to get my car out, keep in mind I just paid rent. I just want peace Orsini. I just want to come home and be in peace. CAROLINA AYALA please get another job working with machines, you're not made for this job nor human interaction sweetie.

I was so determined to live in the orsini despite all the negative reviews I had seen on the internet. I took a chance and decided to sign a 10 month lease. The apartments are over priced for how small they are. I paid 2,050 a month for 600 sqft. PROS: The amenities are the only good thing about the building if you decide to use them. They have a pool jacuzzi basketball court and gym. CONS: never got a chance to use the jacuzzi because it's always dirty. The alarms go off in the building at least 3 times a month. Alarms go off in the halls and your apartment. You will hear doors slamming in the halls because of these alarms. Also be prepared to have it wake you from your sleep all times of the morning and at night. The apartment complex is so big that it's dirty. They have janitors in the complex but there is only so much they can do to the place. Hallway carpets are gross, cobwebs, and trash all around the building. The orsini reminds me of a college dorm because there are too many young people. THE ELEVATORS ARE ALWAYS BROKEN. There are many homeless people living in all areas outside the building which made me uncomfortable a lot of the time. If I could do it all over again I would have listened to the bad reviews and not moved in.

Save you money! The office staff changes more than the seasons so they never really know whats going on. If you have an issues it will literally take an act of congress to get management to make anything happen. Oh yea and let me now forget about the lease renewal gift cards that they promise you when you renewal your lease but they take about six months to actually get it to you. I will say my portion of the building is nice and I have great neighbors but Orsini management and GHP and the worst!

Ok, I'm going to update my review. It's been 13 days since I got the keys and moved into a studio at The Orsini. Don't get fooled by the pictures and the looks of this place or even the reviews they awkwardly/strongly encourage/ask you to do it prior to or just after signing a rent - it's SO bad I would give zero stars if I could! When I first stopped at The Orsini, I was so desperate trying to find my next place to live that I didn't mind the fact that I was told I could do a 6 month lease, they printed a 8 month-deal and then ended up giving me a 7 month rental (because I complained) instead. Or even that my agent kept talking about how nervous he was next to me because he thought I was pretty and even made me promise I would have a glass of a champagne bottle he said he would buy me so we could both celebrate my move - IT WAS THAT INAPPROPRIATE! The day that I was moving in was super stressful - I couldn't exactly find my unit (good luck trying to locate yourself through those hallways) and there's really no one to help you. My keys weren't working, I had to go to the office to ask them to open the door for me, said it was urgent because I had about 30 minutes to return a car before the Uhaul place closed and the person who spoke to me couldn't care less about the situation I was in and said (after finally opened my door) she would send someone to help me with the bags as I had to leave them at one of the parking lots while my friend was going to return the truck, but as the help never came in, I had to do it all by myself while also fearing I would get all my stuff stolen as there was homeless people in the parking lot. EXACTLY: HOMELESS PEOPLE INSIDE THE PROPERTY! You know it's downtown and the issue exists, but you would expect to be safe at least inside of your own building. To me, safety is an important thing and I was very specific when asked my agent(s) about homeless, the people who live there, etc. Ever since I moved in (6 days ago), I had 2 or 3 unpleasant encounters with men inside the property that made me fear for myself because they verbally sexually harassed me - if you're a woman, you can literally feel like a piece of meat walking in front of hungry wolves around there. Two days ago I decided to take my dogs for a walk and there was this guy that could easily be a homeless or a resident (it's a very ------ community, so who knows?!) smoking in the grass area, who kept making me questions about them when I was clearly avoiding his presence, asked if he could take pics of me and the dogs when I said no and then ended up yelling that I have a nice body when I was leaving. There was a homeless man playing - and dancing - music out loud in one of the parking lots last night and I had to rush while walking back to the next entrance door because it was around 11:30pm and there was no one there but me. The "public parking" gate stays open ALL DAY, there's no security at all and as my unit is the closest to it, imagine how awesome it feels to know that anyone can get in and out of the property and be this close to you and your apartment. Regardless of the homeless and harassment issues, the buildings are also not well managed/maintained - there's a dead cockroach in my hallway for days (zoom the C-Jang mart pic), it's common to see trash and dirt while walking through the property, the elevators are old and slow, not every door can be opened by your key and THEY NEVER PICK UP THE PHONE, NOR RESPOND YOUR EMAILS! After I moved in, I asked them for the floor plan of my unit so I could have the right measurements in order to buy some furniture and they said they don't have it. Like how come you don't have it? It's your building and you sell those rentals all the time! Everytime you need something from them, you have to basically get in the office and hope they're going to come and talk to you, but they keep having side and personal conversations instead and something simple might take up to an hour for you to solve! Police comes to the building everyday and it's a shame that they're not completely honest with their future and current residents about the reality of this place. And if it wasn't enough, I paid $1,685.28 for what was left of august + september's rent + application fees + safe deposit and although my next rent is not or it shouldn't be due until october, I still got a "when rent is due" email, which I forwarded it to both Ryan and Nicole and none of them ever replied to my message. I tried to create a login in the website so I could see what's going on and the system wouldn't recognize my name, last name, email and/or cell phone. Then I had to go to the main office and speak to the manager Jennifer to explain what was going on and that I wanted to break my contract - she was really nice, but I'm still waiting for her call back informing me about their decision(s) regarding the penalty fee. My move-in date was August 27th, today is September 7th and I already want to move out. And guess what? They said I'll have to pay around $2,500 as a penalty for breaking the contract even though this is a nightmare of a place and I literally spent 6 nights in my unit. Don't live here (specially if you're a girl)! It's not safe and you're going to regreat it just I am regretting it right now. Seriously, READ THE BAD REVIEWS, because all the good ones were written because they ask people to do so when they're seating right in front of them! And if despite of all the bad reviews you're still not convinced or just don't seem to find a better option, you should at least know that the California State Law provides early termination rights for tenants who are victims of violence, stalking, abuse, the rental unit is unsafe, your landlord harasses you, etc. So don't rent in there, but if you do, know that you're protected by both state and federal laws. I'll sue this place.

Let's just start with the fact that I'm a singer / songwriter and producer who writes for Atlantic and Columbia Records who lived here for 3 years and never had many problems except 2. Never have I felt so disrespected in my life as have my friends. This guy(in the attached photo) is NOT FIT to be security and I have videos, pictures and witnesses to prove it. However I would rather not get law enforcement involved as I am a bigger person and I have faith that the Orsini would take care of this issue and actually make good business decisions. I have videos of him harassing me, calling my friends names, pushing my other friend into the elevator and aggressively shoving him out the door the whole 3 years I have been at the Orsini. I do not wish to file a case or get the 30 others who have been constantly harassed by him involved unless I have to. I'll give the issue another month, and if it is not resolved and he is not fired I will be going full force with the evidence which will lead to him never being able to get another job because of the assault and aggression which I have pictures and video proof of. Other then that, everyone else at the Orsini seem to have a good head on their shoulders. The building is a lot cleaner then it used to be, which is appreciative. I believe they have gotten a better cleaning crew which is a plus. The only 2 problems this place has is this security guard which doesn't know how to do their job, or do it without harassing people, and the fact that apartments still get broken into. That's the only downfall. Move in at your own risk. ALSO "The Orsini" doesn't want any negative feedback, so they will stop at nothing to delete your reviews if they don't meet their standard. But I will continue posting until the issue is resolved.

I have been living in The orsini building 1 for two years now and I must say the overall experience has been excellent it really does depend on where your unit is located because I know if I lived in certain areas here other than where I live I might not be as satisfied with my living experience so I would just suggest anyone thinking of moving here to do a tour of the grounds and make sure you're being placed in a unit and an area that would be suitable to your lifestyle

Tagged along with a friend looking for a new place. This property is really nice and looks like an amazing place to live. If you are looking for an LA apartment check them out. Great pools, volleyball court and even an ATM at the property!

DONT Move here DONT BELIEVE THEM! Dirty, full of rats and THEY STEAL YOUR ALL DEPOSIT + THEY CHARGE YOU EXTRA AMOUNTS. ALSO, THIEVES ARE ENTER?NG THE UNITS! All tenants have the same problems as you can see on the other reviews, check also GHP management and Orsini reviews on Yelp as well! I moved out almost 2 months ago before I moved out they checked my unit and they told me that my apartment is very clean. But they charged me over 400$ ALSO they got my whole deposit. I talked with the Management and they have been telling me that they will finalize my check they will take out the amounts which they charged me as an extra but they haven't done it. Every time I talk with them they say: 'so sorry about it we will call you back in 2hours, we will finalize it today by 6 pm, we will call you tomorrow...etc' and never called back. And another manager sent me another e-mail which says that I owe to them also she wrote me that SHE DOES NOT BELIEVE THAT OTHER MANAGER CONFIRMED IT. They never reply you by emails to not to have any evidence. Also by a chance I reached the guy who was living in my unit before me. Management also charged him for the same things. Everyone tells different things in the management. When you go to resident services to concern about the rats, they tell: 'WE ARE LOCATED IN DOWNTOWN SO ITS NORMAL' The best thing they do, they reply all the YELP REVIEWS. So watch out do not believe them after taking the tour! They only show you clean parts of the building!

one of the poorest management teams I ever seen, they are unable to keep the place safe and clean. they have 3 buildings and only one night patrol because of short budget, unbelievable, how could that be possible with average rents of $2000?? if you call concierge several times for noisy neighbor, by the time he comes, if he comes, all loud parties are over and everybody is gone. Trash bags are everywhere in hallways and stairs while they're charging $98 per month for trash collection. it's so embarrassing once you have friends or visitors coming by.