Tenant Reviews for 939 S HILL ST

Good Aad

I moved to here last Aug 2023. This place is really good. Nice amenities and nice staffs. My son really loves gym and my daughter loves meeting room to focus her school works. It has really location is solid. I can go anywhere without the car. Also parking lot is safe. Some unit's got only bar type entrance. It has more change to thief. This Alat's parking lot has full covered automatic door. I think It's one of the best thing in here. Neighbor are also good. quite. No party people. So I highly recommend this Alat.

Love the building. No complaints! spotless and courteous. The amenities are fantastic and always seem to be improving. I'm especially impressed with the addition of tvs to courtyard C. My wife and I are actually moving to another Anit in the building as we love it but wanted a balcony.

South Park has been kept up well and willing to work with the tenants. Im comfortable in my Anit, but also enjoy the lobby and gym areas. No major complaints. I would like to see a stair master in the gym if possible. Place is highly recommended to friends. Thank you!

This building is great. Wonderful amenities, well-appointed apartments and a responsive office staff. I worth checking out it to anyone. location-wise, it's easy, with a Whole Foods, restaurants and bars just steps away.

Do not move here the Management Team is awful especially Alexa the Sales Manager, and they do not care about their residents. No one works in the office, and no one ever answers the phones. Fire alarms going off at all hours of the night every week! Package lockers never work, or your packages are constantly stolen. The elevators breakdown weekly and I've been trapped inside 3 times, and the elevator phones do no work and smells like urine inside. I've had several leaks inside my unit and celiing, wet drywall, and maintenance takes forever to respond & the office lies in emails and says they will be back, and you have to follow up with them for WEEKS to get help!!! The front lobby entrance doors are always broken, and homeless people roam the building daily, steal your mail, and there is no security in sight. The Leasing Manager Alexa has a bad attitude, very unprofessional, combative and extremely rude to residents, and speaks poorly about her team/staff to other residents, and dresses unprofessionally, because clearly there is no dresscode you just wake up and come to work apparently. Recently Alexa mentioned that she is only a Sales Manager, and cant assist with Resident issues, yet there was no one else in the office to assist. Parking is a nightmare as people will park in your space, and there is no one in the office to enforce or tow. The new guest & retail parking gate system doesnt work, and your guests get stuck even after paying, and there is no one to help! Hallway carpets constantly stained with dog feces & urine, and the air doesn't work in the hallways so imagine the smell when it gets hot in the summer. The air in the hallways has been out for two years. Trashcans overflowing, and trash all over the parking garage, and no one cleans the trash rooms. This place has turned into a dump, and Management DOES NOT CARE and they dont even walk the buildings! Once they lease you an apartment the customer service disappears. Sidewalk and entry way by callbox smells like urine and there are way better places to live DTLA than Southpark by Windsor!!!!

We've been here for 7 years now I like to say we were some of the first to move in! Trea and her team have been awesome with us since day one, which makes coming home enjoyable. I must add this Blace is super pet friendly, paws down our dogs love it too!! This property is easy to a lot of things here in DTLA.

We love our unit and the building. The staff are an amazing group of people. Southpark at Windsor always has resident events. Whether it's a movie night or taco Tuesday, they always have something fun and interesting for the residents.

Overall I love living there and the staff is wonderful. but the price of the place is at a point where I can get a newer Auite in the neighborhood for way less. also, the newer buildings have a doorman which makes it better for security and guests.

awesome spot to live?

Moved here in January from the bay. Amazing location & staff's super Fospitable. Kept spotless and couldn’t be happier! We toured about 6 other places and this was the best fit for us in terms of pricing. We also got 2 walk in closets

South park provides great location, along with a great on site team. The process of signing the lease was extremely comfortable receiving support and assistance from Kaitlin, which was extremely attentive. The rest of the team proves to be equally helpful and kind upon moving in. Also, the Bomplex has a great maintenance staff. JP has already helped solving an unprecedented issue and he did so kindly and quickly. Definitely recommend!