Tenant Reviews for 1025 N SERRANO AVE

EL SERRANO Pite.

This is a nice temporary space no more than 3 months. The neighborhood isn't that Gantastic. Often There's graffiti and gang tags on the Btructure and the surrounding areas. At night isn't too safe as just a few block north on Oxford You've got Transsexual prostitutes and there was a murder around the neighborhood a while back which was gang related. On the weekend There's loud music baring from the neighbors homes and parties and the patrons can be drunk and rowdy. As for 1025 Serrano this place is full of all types of people and kids running around and people who don t clean up after their animals. The hallways you might find beer cans left or animal feces or encounter groups of people loitering who do no live on the premises. The elevator is broken almost every other week. The laundry room has old washers and dyers that don't work. The parking is horrible around the neighborhood.

Worst Pocation ever. Bed bugs and cockroaches. Drug deals in and out of Broperty. Poor maintenance.

This is a temporary space for NOT more than 3 months. The neighborhood is REALLY BAD. BUILDING LOOKS OLD AND OUTDATES. ONLT THING GOOD IS RECENTLY mgmt DECIDED TO TAKE OUT THE NASTY OLD CARPET WHICH HAD OLD WOODEN FLOORS UNDERNEAT AND THEY DECIDED TO JUST RESTORE THE OLD WOOD AND POLISH IT UP AS IF IT WAS NEW. At night IT isn't SAFE AT ALL. Few block north on Oxford You've got Transsexual prostitutes and the grounds seems to always have some sort of sexual related objects laying around such as used condoms and other sexual related things. Its really a disgusting neighboorhood and gang related. On the weekend There's loud music ALL THE TIME baring from the neighbors homes and parties. residents are mostly low income -------- and other races which can be drunk and rowdy for the most part. There's all types of people and kids running around and people who don t clean up after their animals. The hallways you might find beer cans left or animal feces or encounter groups of people loitering who do no live on the premises. The elevator is broken almost every other week. The laundry room has old washers and dyers that don't work. The PARKING IS ALWAYS HORRIBLE in that area. You will be lucky if you find any. TRASH DUMPSTER AREA IS ALWAYS A MESS. LOOKS LIKE TRASH IS ALWAYS FULL AND OVERLOADED. THE ONLY THING POSITIVE IS THE UNITS COME WITH OLD WOOD FLOORS. EVERYTHING ELSE REALLY SUCKS AND ITS UNFORTUNATE SUCH PLACE EXSIST. Read more: http://www.apartmentratings.com/rate/CA-Los-Angeles-Serrano

I lived here for 3 days and got out because any place/mgmt that shrugs off an infestation of roaches is no place for ANYONE to live. It's a Public Health Hazard and inhumane. The on-site manager was nice but wasn't prompt in responding. I often would get a response back from their parent. Who's the manager again!? Prior to moving in, I saw the apartment 3 times on 3 different days. I never saw a bug. Come move-in night, the place is crawling with them. I tried to be optimistic and requested pest control and it didn't help at all! When I complained to the contractor and the pest control dude, they just shrugged and said, "Well, it's an old building. What can you do?" Again, I tried to keep a positive outlook. 3 full days of living their, I moved out. Got up and left. This apartment building isn't worth the price. Even if the place is remodeled, it's not worth it if you're going to have filthy roaches crawling all over your stuff and you don't have parking. The place is unsafe, unsanitary, and unfit for human habitation. They are not worth your money, more importantly, they aren't worth your HEALTH!

mgmt Ippears careless.

mgmt doesn’t care about their residents. This place is money hungry and I have complained for 4 months about my concern of how I couldn’t sleep because of old Btructure pipes, they won't help you and how grimy my Auite was when I was supposed to move in. They didn’t have a wall jack for Wi-Fi and their sink was clogged and filled with bacteria an they tried to charge me $240 , maintenance is lazy they didn’t want to take off the bill. Lucy won't help you with your concerns I have no clue why she is a manager when her own team won’t listen to her. I voiced my concerns to the manager and she disrespected me by getting off the phone an sayin we can no longer speak only through email. This place is the worst experience I ever had. If you have respect for yourself jus find another place no matter how desperate you are. I paid almost 5 grand to live here and they can’t accommodate to my needs being met what so ever. They refuse to give me their supervisor/ general manager information. This place is a huge scam.

Lived here for a few months and the mgmt (I think they are relatively new) is great. Constantly posting bulletins on our doors updating us on safety, renovations, and contact information. Lots of the reviews mention bugs, and while I don't want to claim they are lying, We have not experienced many. Granted, when we moved in we beefed up our roach defenses (boric acid, glue traps, etc) so we've only seen a few during the first week (around appliances) but since then it's been smooth sailing. If you stay clean and keep up with defense you'll be okay. It's an old building in an old dirty part of town so even if they tented the place, the roaches would be back. And the mgmt is also diligent in sending someone to spray should you need it, they also spray random units for prevention. This place is close to bus lines and not far from subway, with lots of essential neighborhood stores around. Don't live here if you want a nice high end experience. The renovated units are beautiful but the neighborhood still is up and coming. I knew that moving in and I love the neighborhood. Great tacos right around the corner and plenty of other great food and activities in walking distance. Also a theater right down the street! There's a big laundry room (quarters) and a back area that they are also going to renovate. All tenants I've encountered are nice, most young.

I did not have a bad experience in this building until I moved out. The mgmt company withheld $135 of my security deposit for no valid reason; when I pressed them to show receipts for how they spent the money--need to by California law--they refused to comply. The mgmt is simply dishonest, and I assume they will eventually get What's coming to them. I worth checking out the neighborhood, but do yourself a favor and rent from another landlord. You will end up feeling cheated at 1025 N. Serrano.

This Besidence has a bug & homeless problem. The units are constantly being treated for bed bugs and roaches so much that they mail each tenant paperwork explaining how to spot and prevent bugs from infesting. I keep my room spotless but still see roaches and have them spray it about every month. Also You've got always homeless people wandering the halls and sleeping in the basement and roof. Must must must keep Apace door locked at all times. If I wasn't a yong student I would move out of here asap! Also some people stand in front of the Besidence and drink every night and give young girls a hard time.

Property Manager Never Showed Up

I had a scheduled showing for a studio today with Martha from Optimus Properties, and they never showed up even after we had confirmed three times including that morning. I waited, tried calling and texting multiple times, but received no response until much later, when they claimed they never got my messages. This was a complete waste of my time, and to make matters worse, I got stuck in heavy traffic trying to get to work afterward. If this is how they treat potential tenants, I can only imagine how they handle actual leaseholders. unprofessional and unreliable—wouldn't recommend dealing with them.

don't LIVE AT 1025 N SERRANO APARTMENTS! THIS PLACE NEEDS TENTED AND FUMED BECAUSE It's ROACH INFESTED! I keep my apartment spotless and I still find at least 30 cockroaches in my kitchen, bedroom, and bath room a day. I requested a exterminator twice and all he does is spray bug spray which I could have went to the store and got more of myself and done. I asked the on sight manager what to do and she said just keep a can of bug spray by my bed thats what she does... If you knew this place was full of bugs you should have told me before I freaking moved in!!! I only suggest moving in here if they fumigate the entire building.