LUXE VILLAS FEE OWNER LLC · avg 3.3 ★★★★★ · Los Angeles
“Ok i just had to post here to LOL at the reviews about the staff or the place that are so obviously written by them. HAHAHA Good writing...so subtle and not sounding like it was written by an ad agency.”
— 11640 Mayfield Ave · Los Angeles“Run for the hills! DO NOT rent here. There is no "luxury" living at NMS Luxe Villas Brentwood. The units, like the onsite management, are all show and no substance - overrated and overpriced. Units have been refurbished which basically means they weren't meant to have non-carpeted floors. So essentially you can hear your neighbor's every move, music and conversations through the cheap laminate floors. Marijuana, cigarettes, and cigar smoke is everywhere including in the units. Units are vacant for a month or more for a reason - there are issues. Property Management will lie to you and tell you the unit was "recently emptied" - don't fall for it. Management - is shady, super shady. They have no issues lying to you. They do not see these units as your HOME they see only your income. Alec and Jennifer will tell you whatever you want to hear as long as they can get your money. Apparently these apples do not fall far from the tree, the owner of NMS properties was found guilty of fraud and their law firm has been sued by the US Attorney for evicting military veterans - who does that?? At one point, I did find myself asking them if they believed in karma, and had a conscience. You know it's bad when you have to earnestly and out-loud ask someone that. Save yourself time, trouble and money and don't bother with this place. Good luck on your future home search!”
— 11640 Mayfield Ave · Los Angeles“I loved this place until one of my motorcycles got stolen. Immediately I notified the onsite property manager requesting installation of cameras and she did not do anything. Less than 2 months later, my second motorcycle got stolen. It had an alarm and it happened in the middle of the day. Some criminals have regular access to the 'secure' parking. Once again, it got reported to the police and management. Management has not done anything. It is just a matter of time until they break into cars and/or apartments. It is ridiculous that with a rent of almost $4k I can't feel secure. I am moving out.”
“This apartment complex is a true gem in the heart of Brentwood. The building itself is beautiful and well maintained. High quality construction and warm design accents really make it feel like an oasis / quiet and comfortable place to escape the stresses of the everyday hustle and bustle. Julie, the leasing manager, is attentive, proactive, and completely accommodating in every conceivable way. She goes out of her way to make the tenants feel welcome with her warm smile and congenial nature and works to build a sense of community among the tenants - who are all remarkable and friendly to a person based on my interactions to date. Raul is the maintenance supervisor, and is very prompt and complete in his attention to requests and execution detail. The complex has exceeded all my expectations in all possible regards, and I feel privileged to call the Luxe Villas "home". I feel very fortunate to have been lucky enough to have had my move date coincide with a vacancy because those opportunities are few and far between ... and given the caliber of the management and warmth of the other residents, it is not hard to understand why. I highly recommend Luxe Villas.”
— 11640 Mayfield Ave · Los Angeles“Luxe Villas in Brentwood is a wonderful place to live. The building is beautiful, quiet and very well maintained. Julie, the leasing manager, was always so pleasant to work with and took care of any issues right away. She is friendly, professional and takes great care in the management of the building. Raul, the maintenance supervisor is always onsite and ready to fix any problem very quickly. I would highly recommend this building to anyone who wants a great building in the heart of Brentwood.”
— 11640 Mayfield Ave · Los Angeles“Luxe Villas has been great place to live. It's in a great location, safe, secure and convenient to all the local restaurants and shops but one of the best thing about Luxe Villas is its management. Julie, the property manager, is very friendly and easy to talk to. Raul, the property maintenance supervisor, is very competent and friendly. I rarely had an issue during my stay here but when i did it was promptly addressed with no stress. I would highly recommend this building to any friend or family member if they were looking to move into the Brentwood area.”
— 11640 Mayfield Ave · Los Angeles“Yes, Luxe Villas are elegantly appointed and the location is convenient to everywhere, but the best thing about the Luxe Villas are the people who manage it. All members of the staff are nice, but the standouts are Julie Thomas, the property manager and Raoul Oliva, the property maintenance supervisor. They are such competent, knowledgeable and caring individuals, it was a pleasure to get to know them during our stay at Luxe.”
— 11640 Mayfield Ave · Los Angeles“I lived at Luxe Villas for over 3 years. And cannot say enough about how profession yet extremely nice and accommodating the head property manager and head maintenance staff person were throughout my entire tenure. I honestly chose Luxe Villas above some of the other very nice complexes on Barrington (for example) etc... and chose Luxe Villas because the management was so nice from the moment that I walked in the door. Little did I know that management at Luxe Villas was genuine and do their very best to get to know all of the renters and make the stay so pleasant. The other high end complexes that I visited were very stuffy and didn't exude any level of comfort. This management went out of their way to accommodate me, and from what I saw, others too. Luxe Villas was always clean, quiet, and safe and if an issue ever did arise, management would immediately address the problem. That's not to say that I had any "problems" but I'm referring to if a garbage disposal broke or I needed my mail held or needed management to enter my apartment for some purpose --- the management always helped me and I always felt like they wanted to, like I wasn't putting them out. This was extremely comforting and the reason why I stayed for so long. I would still be there but I've been forced to relocate to another state for professional reasons. I cannot say enough great things about Luxe Villas and the management. If five stars is the highest rating, Luxe Villas easily gets 5 stars!”
— 11640 Mayfield Ave · Los Angeles“I lived at LV for the last years and I would recommend it. Especially to renters interested in a luxury apartment with nice in-apartment amenities, good parking, a property management team on premise (to receive packages, repairs, etc.) and wants to be close to San Vicente. It's really safe -- my roommate and I never locked our door for the 3 years because the building security is really good. Pretty good value for the rent. The apartments have nice fixtures/amenities including W/D in unit, nice countertops, and molding, and small things like water dispensers on the refrigerators. Parking for all units is available in a safe, clean well-lit garage. The management team is pretty stellar. I lived in NY before coming to LA and the on-site management team (Julie, Raul, etc.) reminded me a lot of the full-service management teams in NY that would take packages for you, hold mail, promptly get repair-men, etc. The location is pretty nice -- its walking distance to San Vicente which has at least 10 restaurants within a 5 minute walk, a Whole foods, SM bus stop, etc.”
— 11640 Mayfield Ave · Los Angeles“I moved here from out of the country for school and I have to say I love living at Luxe Villas! I think they have the best new luxury Los Angeles apartments as well as very friendly and helpful management. I have a two bedroom apartment here and the quality of everything here is more than I could ask for. The gym in the building is great and I don't have to leave the building to excercise. Only downside of living here is that there is no pool. Other than that, I would highly recommend living here!”
— 11640 Mayfield Ave · Los Angeles“I just moved into the building a couple of months ago from another state and, I have to say, I have never dealt with a leasing office that is as together as this building's. Julie Thomas, who manages the property, is fantastic. Upon moving in, she: walked me through every detail I'd need to know about my apartment; supplied me all information to get myself up-and-running (i.e. who to call at Time Warner, where to get my dry cleaning done; who to use to clean my apt); and, of course, greeted me (and continues to greet me) with the warmest of smiles each time I see her. She is beyond accommodating, never makes me feel like I'm a nuisance when I ask her a different question every day; and I truly believe she has my best interest at heart. Quality management and apartments: really, this is the ideal place to live...”
— 11640 Mayfield Ave · Los Angeles“I lived at Luxe Villas for a little over 1 year but had to move as I was transferred The staff is professional, maintenance is handled immediately The property is walking distance to shops and nice restaurants. I would recommend this property to anyone in Brentwood.”
— 11640 Mayfield Ave · Los Angeles“We moved to Los Angeles from a big city back East, and we were accustomed to downtown-style, doorman building, high-rise type living. Moreover, we lived in a neighborhood where restaurants, shopping, etc were all within walking distance. Coming to LA, we were worried about losing many of the benefits associated with that style of life. However, with Luxe Villas, we've found something that gives us much of what we liked about our old situation, plus a new LA twist. We did our homework too -- checking out Park LaBrea, the Palazzo, 555 Barrington, places on Wilshire in Westwood, craigslist listings, etc. With Luxe, we're within walking distance of Brentwood's San Vicente strip, live in a new construction building w/ great finishings in the bathrooms and kitchen, have a clean, well-lit garage and a comfortably-sized living space. The staff (mgmt. and maintenance) have been great and helpful - from when we moved in, to any issues that arise, to the upkeep of the building. Our three biggest complaints: 1) some noise vertically between apts (thumping of your neighbors feet), 2) some tenants are parent-funded rich kids, either students at UCLA but mostly seemingly do-nothings, who don't act like they belong in this kind of building, and 3) the views from the 1st through 3rd floors are awful (that comes from being used to high-rise big-city views). Security is pretty good, although sometimes tenants prop entry doors open, which is a bit scary considering how you're never really totally safe anywhere in LA. But, all in all, it's a great place, and we couldn't be happier.”
— 11640 Mayfield Ave · Los Angeles“Besides the utterly inept management team, this place is built from spit and paper. Unless you are used to living in a ------ tenament, the noise and lack of amenities is rather shocking. I was awakened daily by either noisy neighbors or incessant construction from across the street. The manager's response to everything was, "we are looking into it" Sure they are. I moved out after six months of sheer torture. Do not let the attractive facade and the nice area fool you. This place Suxe!!!!”
— 11640 Mayfield Ave · Los Angeles“The management team is so caring they help me with everything! Moving in was so simple they took away all the stress by recommending this really good moving company called Chris's Moving. They finished really quickly and were so careful with all of my items. I love it here, I can walk to Whole Foods, and get great service from them too.<br>This place is magical. Especially at night on the roof deck, you feel like you can touch the stars. I could not have dreamed for a better apartment complex in Brentwood!”
— 11640 Mayfield Ave · Los Angeles