Tenant Reviews for 1550 BRICKELL AVE

The Location is excellent , apartments are very comfortable, remodeled units, friendly staff. Very competitive prices. Very quiet community. Great neighborhood. Good amenities. Clean common areas and Gym.

Never in my life have o ever been treated the way I was with the front desk leasing office. This person was beyond rude and regarding to my mother and I. I believe her name was Audi / odi. I am horrified by this person behavior and would Neveerrrrrrrrrr want to live here after that. You should be ashamed of yourself

I really love this place! It's in Brickell, but the area is more residential and peaceful; less of a "concrete jungle" than a few blocks north. Everything was as promised on my move in date; the few small repair items I reported were corrected within the week of move-in, and additional maintenance request was completed literally within an hour of reporting. The amenities are basic, but useful and well-maintained. There's an open topped parking lot that I don't have to pay extra to use, but covered spaces are available for a fee. The package room for my building is organized and neat, the pool and gym are clean and welcoming. The staff has been great every step of the way; Auri and Iso were especially helpful during my move-in period. If you like the Brickell neighborhood, but without the crazy Brickell noise/traffic/ AirBnB nonsense, this is a great spot!!

Most of the negative reviews probably came from tenants who were unreasonable or can't solve simple situations on their own. The staff works to meet accommodations as fast as they can. Everything in the lease us outlined clearly and there are no surprises. When in doubt ask and you will get the answer. The tenants and staff are extremely pleasant and respectful. I would suggest this location to friends and family.

I was a tenant in this building for one year, time enough to experience the worst possible customer service ever and time enough to realize that much better options around where available. The management office has the most arrogant, rudest, unprofessional and impolite staff I have ever seen. Their attitude when you have simple request or something needing to be fixed is like they are doing you a favor, being aggressive and extremely rude during the communication process or simply ignoring your requests. They make it sound they can also use your security deposit as retaliation. I made sure to take pictures of the whole apartment before leaving the place. I could spend more time detailing all the absurd situations even with your mailing items. The location is good, but considering how bad it was my experience with the management staff I would never move back and I would never recommend it to anyone, mainly having so much better options in the area with respectful customer service and really good structure, view, new appliances and same or even cheaper price.

I was a tenant in this community for 2 years and I would never ever recommend this place to anyone. The management office has the rudest and most unprofessinal staff I have ever experienced. Any request for maintenance the tenant requests takes forever and requires several follow ups to be attended. They make it sound as if they are doing a favor to talk to you and very often just ignore your requests. Althought the location overall is good, the experience with their unprofessional staff makes me never want to move back nor recommend this community to anyone. There are definitely better places with the same prices to live in Brickell area with much better services and better strutucture. In a nutshell, this is the worst customer services I have ever seen.

I have been at 1550 Brickell Avenue for 3 years now while I lived in Miami. My overall impression has been a pleasant one. I have read some of the reviews posted and I wonder what the folks are talking about. Auricela one of the managers in the leasing office is a very pleasant person. She was the one that had taken me on my tour when I was looking around with my realtor, she helped me with my application, and has been courteous for the past 3 years. I will be missing her when I move out. Pros: - The building is located in the safe Brickell neighborhood of miami - It has a pool, a gym, and secure access - It is walking distance to the Metromover of miami - The staff is quick to address maintenance issues: my AC had failed and they fixed it quickly - Beautiful granite counter tops and stainless steel appliances - Washer and dryer in all the units as far as I can tell - Most of my neighbors are professionals - Leasing office will hold packages for you and inform you that they've arrived Cons: - One of my previous neighbors was quite loud and I could hear him/her through the walls. I think he has moved and since then things have been quite. - It is on the pricier side, but that is true for all of Brickell I guess - Parking is in the back of the building and uncovered. You only get one spot. Not a major downside. Guest parking up front is a pain (just like in all of the brickell area). - No bike room/storage area: You have to keep your bike in your unit or balcony - Gym is not open 24 hours

I moved out from 1550 3-4 months ago. I did prefer to wait this time to this apartments because I had to calm down and try to be very objective in my review, and because they had my security deposit and might not returned as a retaliation (yes.... they are like that). Now, after spent 3 years living there I can tell you DON'T FALL FOR THIS!!!! It is a scam. The two ladies at the management office can make your live miserable if you ever ask them for respect and keep your rights (and I'm a very calm and reasonable person). They have no communication skills at all (speaking and/or writing), rude as much as a human being can be, and contrary to all the other facilites captivating professional people who want to live in Brickell, they think that this is a dorm and try tenants as a party boys teenagers (For adult people to be treated like that is annoying when every single communication is structured as that). Don't fall for their nice actitud while you are interested in leasing there and during the application process.... They are just acting. My experience was awful and I can spend hours talking about it, but imagine a friend that moved there (my fault to not advise him before) with a recent born baby, and they didn't give him the apartment by the promised date. Also when they did it it was in awful conditions (not what you see in the showroom unit). But the worst part was their actitud when you ask them for fixing the problems, is like if they were doing a favor to you and being rude during any communication process. Again, don't fall for their initial "sales actitud", they are acting and suddenly are going to turn back into a nightmare any time you need something (it is an old building and believe it or not needs work and fixing problems all the time). You would think that the pricing is unbeatable in the area, but hidden fees (that they will take from your security deposit) are going to match better options out there in Brickell. Really.... pricing is not what you think, they are going to ask for 3 months on front and keep hidden fees due at moving out from the security deposit. Management is the worst I have ever seen and it is a nightmare have to live in a place that you feel you don't want to go home (up to that level). Don't move there, live is to short to waste your time leading with these inconveniences and these people. I read the previous reviews in this website before I moved and I said "can't be that bad" and moved anyway... I WAS NAIVE! It is worst that described in those reviews. If the two ladies (specially the one in the office in the back) are not removed things are not going to change.... it si just their personality. Owner is fully aware of this issue but he doesn't care, he just car about the money. Don't live there!

Terrible maintenance and old appliances. Maintenance does not know how to fix toilet or common areas (i.e., rugs that are sopping wet are just dried with a fan and not properly fixed). During move-in day, my apartment had cockroaches. Thin walls - you can hear everything your neighbors say. Not a good place for business people who are constantly traveling, as they will threaten to tow your car (even if your car is registered and your parking sticker fell on the windshield). Management office hours close early so business professionals who work a regular 9 - 5pm job don't have flexibility to get their packages until the weekend. I would not recommend this to anyone wanting to live in Brickell. Although the neighborhood is fantastic, I had a very bad experience living here and would never return. Read the fine print because they will try to charge you for everything, even when your apartment has cockroaches upon move-in.

STAY AWAY!!! There are many reasons to NOT move here, but the main ones are as follows: 1. RUDE, INCOMPETENT and CONDESCENDING staff. If you want to be treated like a 5 year old kid... then this is your place. They make you feel stupid every time you ask something and they're on a complete power-trip. 2. They squeeze out every penny you have in the most absurd ways! READ THE FINE PRINT of the lease agreement. They charge a $300 redecoration fee AND charge you a cleaning fee on top of that! Of course they won't mention any of this upfront. 3. RUDE, INCOMPETENT and CONDESCENDING staff. I cannot stress enough how rude the administrative staff is at this place. They will talk down on you and make you feel stupid for any little stupid question or request you may have