Tenant Reviews for 5077 NW 7TH ST

Blue Lagoon Apartments 5077 Northwest 7th Street, Miami, FL 33126 NIGHTMARE!!!ASSOCIATION HAS THE WORST STAFF I HAVE EVER COMO ACROSS!!!!!! EMPLOYEES ARE RUDE AND INCOMPETENT. ESPECIALLY MARK THE ASSITANT MANAGER AND NIURKA MU OZ (what a team)TO RUIN A PLACE!!! THE ONE TO BLAME IS WHO EVER HIRE THEM. THIS IS A NICE BUILDING UNFORTUNATELY THEY GO FROM ONE BAD MANAGER TO A WORST ONE. THEY MUST BE UNDER PAY AND OVER WORKED. THEY CAN T FIND THEIR OWN HEAD. THIS IS THE PLACE WHERE EVERYTHING IS LOST, WHERE FAXES DON T COME IN AND EVERY BODY IS IN A MEETING! AND YOU RE THEIR PREY! NO WONDER THERE SO MANY FORECLOUSURE IN THESE BUILDINGS. THIS KIND OF STAFF ARE TERMITES! WILL TAKE THE BUILDING TO RUINS.

This is one of the worst places to ret in Miami. THe management is arrogant. The Condo Association makes life hell for owners and renter like me. They changed the access to the building, gave me a new access key and then locked me out because owners have not paid the association fees, in viloation of Condo Association law 718.106 (3) of the Condominium Act, Florida DO NOT RENT OR BUY HERE! -Current Resient Looking to Leave this Aweful Place

The Blue Lagoon Condos have been under new management since the beginning of this year. They are very helpful and have brought this place a long way. I am very happy with the conditions here so far and have nothing to complain about. If you are worried about the noise from the airport the only time I hear them is when I am at the pool it is a great location close to downtown and Coral Gables.

First off, if you do not have at least a little knowledge of Spanish, this place (and city come to think of it) may intimidate you. This place, at least on the outside, really looks like one of the nicer complexes in the vicinity, at least one of the newer places on the western side of NW 7th street. I'd say this place was about average - although I should say that I moved out of Miami partly because of it . The complex is directly across the "lagoon" from the MIA airport and the 836 expressway. As you can imagine, the sound travels pretty well across the lake. I found the takeoffs and landings to be annoying enough to drown out some of my favorite TV shows. They don't happen all the time, but I guess it depends on the flight patterns. And there are some late night flights - my guess being freight or shipping flights. The sliding glass doors to the patio are not very soundproof. The grounds are pretty well kept, and the maintenance is not bad, when they do decide to come to your apartment. Occasionally idiots will blare music, TV, or otherwise, but nothing that a couple of knocks on the wall usually fixes. The height of the towers, with only a pool in the middle, results in some echoing especially if their patio doors are open. We even heard a Super Bowl party at the Hilton hotel across the lake long into the night. Ah yes, I can't forget the various incidents that happened over the past year. There was a fire in the trash chute, but that could have been sheer stupidity rather than any criminal element. There was the "mad chemist" student whose mini-fridge of chemicals accidentally exploded early one morning. The entire complex had to be evacuated for 4 days, so we were basically homeless until the FBI and bomb squad removed the dangerous substances. The scariest part of that experience was the lack of communication - I had to call the police department every day from work to see if the complex was back up and running. Luckily a coworker housed me in the meantime. The turnover for the staff is shocking - the rental agent who faxed me the lease was gone before I could even send it back. The receptionists and secretaries change weekly it seems, so leaving a phone message becomes pretty pointless. Sara, the lease coordinator, pretty much deserves the bad rep listed on this site. However, I think since I was a very reliable tenant she gave me the benefit of the doubt. It is not a very professional operation, to say the least. They enforce the security rules only when it's most inconvenient for you. I don't know where everyone comes from, but the pool is packed on Sunday. It's like a different family reunion every weekend.

The place is okay, but not worth what they are charging people. I can't stand the fact that the security doesnt speak any English. The only person that I can talk to is Barbara at the gatehouse. I am moving out because this unit is going into foreclosure along with quite a few others. There just seems to be something very suspicious going on with the owners and the management company. I feel like it is some form of a scam. The people that own this unit have not paid a penny toward the mortgage and I dont think they ever intended too. I'm trying to figure out where the hell my money is going to. I also had a leak and my ceiling had a hole in it over the bath tub so i called them and the man spackled it and painted over the discoloration. I had to call so many times but they eventually came. The place above me was leaking so they had to tighten the pipe. They did fix it but it was a mission to get them to show up. They also didnt put anything down to cover the counter, floor or bathtub. They didnt even clean up or tell me what happened and if they were finished they just walked out and I had to call to find out what the deal was. The visitor parking sucks. The staff as employees are awful but they are ok people. I dont call the office I just go over there. They hate it but who cares. It took me 3 months to get a water bill. The place is kept up nice though.

Sara Mandalay really sucks at what she does, I have no idea how she keeps her job. Most people that have lived there donot feel it is worth it to deal with the management staff.<br>The only time Sara will actually talk to a tenant is when trying to get them to move in, to get something from them, or when she is "caught" in the office. What's really annoying is that whenever you talk to her about a problem she doesn't simply avoid taking care of it, she ALWAYS turns the conversation around to how it is somehow your fault. I actually talked to her once about someone parking in my space, She said that it is a security issue and should be taken up with them (although none speak english) and that it is no big deal, probably just someone briefly visiting a friend. About a week later, after the same car had parked there a couple more times, I caught her in the office and said I had a problem with someone parking in my space for about a week; she then started into me about how for security reasons they need to know when this happens immediately,I should have called her the very first time this happened so that it could have been dealt with. When I pointed out our previous conversation, she suddenly changed the subject and was picked up the phone as soon as it started ringing. <br>The woman is awful at her job, and is a real ----- too.<br>I avoided the office at all costs, but occassionally still had to go by to pick up a package (although UPS even stopped dropping stuff off there because of the people). I never had one pleasant visit. My coming to get my package (that I had previously told them to stop taking) was treated like the biggest problem in their lives. One day I even rushed to get there by six before they closed. I got there at 5:55, the girl behind the counter sat on her cell phone talking to her friend for about three more minutes while I politely stood there waiting. When she hung up she put the phone in her purse, picked up the purse and walked AROUND me to get to the elevator. I said, "excuse me, I need to get a package." She said, "sorry, but we're closed now." She had to spend an extra five minutes listening to me ----- at her before she finally agreed to go get my package.<br>They really suck - I only knew about seven or eight other people that lived there, but every single person had a problem with the management and said they would not recommend the place because of them; I whole heartily agree, the aggravation is more than you can believe.<br>Oh, one more thing occured to me - When we moved out we contacted the water company to shut off service. They said only the management could inform them to discontinue service. They kept billing me for six weeks. I spent months calling Blue Lagoon to correct the error (they never did), and calling the water company to tell them they needed to get with Blue Lagoon to get the right move out date (apparently they never did). I eventually just had to pay the bill to keep my credit rating from being hit by this.

Sara the manager is the worst! She virtually ruined a private party we were having when there wasn't enough room for our guests...telling us we should have had them bussed here. I totally agree with one of the other reviewers that pointed out that she ties up 2 parking spots for here SUV..only because she doesn't know how to park. If she paid as much attention to the renters as she does to running her own agenda, it wouldn't be such a hassle to live here. When our lease is up, we are OUT of here... hopefully, she won't screw us on our security like she screwed the others. She is not the professional she pretends to be.<br>---Lori599

blue lagoon is nice on the outside... but the management is the worst. the manager doesn't return phone calls and when you stop by the office for a meeting, she is always "at lunch". it gets discouraging when the management doesn't have the time or courtesy to see you or return calls. Neighbors of mine who live in a different building on th same site had warned us about moving here. we SHOULD have listened to them. The manager and her staff are the worst. I had a packege mailed to me and had a trace put on it only to find out that the package had been delivered and was sitting in the rental office almost 3 weeks and nobody called or left a message telling me this. Luxury living? NOT HERE

I have been leaving in blue lagoon since 2006 and have not had all the problems that others have. The property is always well kept and housekeepers are very hardworking and pleasant. When I first moved in I had issues with parking but the manager took care of the situation, but not in a timely manner. My visitors have not had any issues with paarking. Security is very nice and polite some do not speak english but that is not a big deal. If you leave in Miami you should assume that not everyone speaks english. He condo it self is very spacious and fits all my needs. I would recommend Blue lagoon to my friends!

I was fooled by the word "Luxury" .... I was fooled by the screening they said they did to insure the safety and classy atmosphere.... I soon learned of the -------like mind of the manager, Sara. She could best be described as Jaba the Hut in the movie Star Wars. Taking 2 hour lunches on a schedule that is never the same two days in a row. Unprofessional is the absolute nicest thing you could say about the management at Blue Lagoon. And then there is the bomber incident.... the residents were left to fend for themselves. There was no communication, no offer of assistance, no leniency on rent for the four days we were forbidden entry. No professionalism, no class, just a bad reputation that apparently keeps growing by the day.<br>