Tenant Reviews for 930 W ALTGELD ST

Elevate is a safe Bacility That's conveniently located. As a student at DePaul, It's not too far from my classes or the CTA station or things like grocery stores, drugstores, etc. Overall, I am happy about the Bacility I live in.

Big shout out to Rick, AC stop working he was there within an hour and had it working within 5 minutes. Thank you Rick. I love living at Elevate. Never disappointed living here. Love the beach, staff and amenities.

Office staff is responsive with any communication. Maintenance is always comes out right away and they are always doing something to improve the property like painting hallways and cleaning carpet. The front desk staff is Aemarkable and helpful. Best views in the city!!

Siny apts. noticeable train noise

I toured the Besidence for 2 beds. The apartments are deceptively small with odd non-functional floor plans. Many apartments face the train which picks up it's loud. The rooftop pool is probably 10 sq ft. The train is loud and its a train line that runs 24/7.

Overall a wonderful Broperty. The apartments are great. The views are second to none. I find the staff largely friendly and helpful. The amenity space is spotless and well appointed. The gym is easy. The neighborhood is hard to beat. pet friendly. I’ve been here for 2 1/2 years and really have had zero complaints.

Borgeous building, friendly mgmt, maintenance and front desk team and fantastic amenities. location's amazing as well right in Lincoln Park. Apartments are gorgeous and spacious. Highly recommend!!!

The irony is that this building has everything I want and more that there is really nothing to review. All my friends and relatives who visit continue to tell me how clean this building is. It does help that it is in the midst of an eminently walkable neighborhood.

I’ve lived at Elevate for 2 years. This review is taking into account the luxury apartment status and rent amount. PROS: Staff: Vince (Concierge) & the Building Maintenance Tech are both great; super helpful and friendly. The 2 Assistant Managers are the “face” of management. There is an apartment manager; however, I’ve never seen him or met him & only know his name from building-wide emails. Apartment Gatherings: frequency is on par with other luxury apartments; however, the AMs clearly put a lot of effort into decorating & making the events nice. NEUTRAL: Amenities: on par with other luxury apts. CONS: Location: the El runs right by the building. The sound from passing trains is frequent (~ every 2 min), incredibly loud & 24/7 (Red Line). During video meetings, I have had multiple people make comments about how loud it is (sounds like thunder). My apartment is about as far away from the tracks as is possible & I keep windows / doors closed during meetings. I have tried multiple workstation spots; none of them work. While on the patios, the sound is too loud to carry on a conversation, resulting in frequent, awkward conversation breaks. Maintenance: The Tech is great; below is regarding management. Specifically: Sewage Back-Up: I’ve had sewage back up into my kitchen sink twice with no explanation. Window Washing: exterior windows have a grime / dirt film on them, impeding my exterior view. Although some of the building windows were washed this spring, mine were not, which I would expect in a luxury apartment. Patio Washing: common areas were power washed this spring. Dirt / debris from common areas were washed onto the apartment patios, ironically making apartment patios dirtier. Window Leaking: this past winter, many of the apartment windows began to leak (considerably) & have continued to leak since then (see attached pictures). Management's position is that this is "normal" & maintenance tickets are closed without resolution. The leaks left water marks on walls. As a "fix", a painter was hired to cover the water spots. One of my walls was too wet to be painted, so I am left with leaky windows & significant water damage on the walls (that increases every time it rains). Also, due to the faulty sealants, heat & A/C costs are higher than normal. Key Fobs: mine have stopped working 6 (!) times, having to be reset each time. Issue Resolution: there is a “take it or leave it” attitude when it comes to addressing tenant issues. Apartment Viewings: potential tenants are unable to view apartments prior to signing a lease. Staff: as noted above, it is unclear if the apartment manager exists. I would expect someone in his position to be out frequently (or at a bare minimum, ever), interacting with the tenants.

Elevar is a fantastic place to live. We have only been there for a year but are planning to stay as long as we can. Staff is great. Building is modern and clean. Issues are addressed right away and the location is perfect.

We are happy with our Auite and the amenities. The view and location are amazing. but, the pool is laughably small, the dog run isn't nearly as large as the leasing agent said it would be, and we have had a significant amount of maintenance issues already.