Tenant Reviews for 850 N LAKE SHORE DR

The apartments, building, and neighborhood are excellent. The issue is noise: almost every unit gets very loud noise from the traffic on Lake Shore Drive, far more than you expect in a city. It doesn't matter what floor...even the highest floor (19) has loud traffic noise day and night. It is too bad because this is generally a wonderful building, but don't expect any peace or quiet in your apartment. It is as if you love next to a speedway track. The management won't tell you this, and is not making efforts to install windows with sound proofing. Too bad.

I would never recommend living here to anyone. The management company, Bozutto, made a decision to open up our building - our home - to "short-term" renters. That means that someone can come for one or two nights to the apartment next door to me: essentially making this a hotel, or at best an Airbnb. Of course residents are not permitted to Airbnb our apartments (understandably) but the management company is. They alerted no one to this change before it was happening. Only after residents questioned and complained, seeing endless people coming in and out of the lobby of our home with suitcases, did management send a letter explaining the situation. When I said that I didn't feel safe living in this environment, I was told: too bad. Even though I rented under what I now consider to be false pretenses, they would not make any concessions to allow me out of my lease. Bottom line: Bozutto only cares about their bottom line, not about their residents' comfort, safety, or concerns. Do not live here.

This is by far the WORST management company I've EVER dealt with. Why property owners trust their multi-million dollar properties to these people are beyond me. I've been having an issue with a "leasing manager" harassing me over a service animal they have the paperwork for, this person has but flyers under my door trying to get me to move to other floors. They send me emails, they leave messages, they see me in the hallways and stop me and make comments. I've reported them to the ADA, as well as called corporate which they never answer the phone nor call you back. My next step is to get a lawyer and drag their butts in court and let them explain to a judge why they feel it's okay to harass someone who is protected by the ADA, and why they haven't put a stop to it. I also have no working fobs to my building as they changed their fob system. The office isn't open when I leave for work and is already closed when I get home. They also refuse to call me back or respond to emails. I'm beyond fed up with this building, the management and corporate. If you are thinking of listing your building with these people stay clear. They are very unprofessional and run your tenants off. Chase Bank owns my building and I've placed a call to them today. If you are thinking of renting from Greystar, RUN the other way!

The location is perfect for work and other venues. It is pet friendly. The building is beautiful. The staff is friendly and professional. The view is amazing. The floor plan is open and spacious. The lobby and other resident areas are inviting and clean.