All 1 tenant reviews.

“Live at Axis if you love ceiling leaks, damaged furniture, and unresponsive management. I've leased at Axis since 2019 and Group Fox's management of the property has steadily gotten worse. Building - Pros 1. Apartment views and skydeck views. 2. Proximity to Northwestern Chicago campus. 3. Friendly maintenance and concierge staff. 4. Apartment finishes are decent for a non-luxury apartment. Building - Cons 1. The lobby and ground floor frequently smell like sewage near the resident mailroom and elevator bank. 2. The elevators regularly break down. All 4 elevators were down in August 2021. 3. The laundry room does not have enough washing machines and dryers for residents. Different washing machines and dryers break down on a monthly basis. Group Fox requires residents to report these issues to a 3rd party contractor. 4. The hallways on each residential floors regularly smell like garbage from the garbage chutes located on each floor. If you lease one of the ‘01’ convertible studio units, you'll share a wall with the garbage chute. Your apartment will smell like garbage each time a resident forgets to close the garbage chute. 5. The AC and heating units in each apartment are old, incredibly loud, energy inefficient, and do not have digital thermostats. 6. The apartment walls are paper-thin, allowing you to hear your neighbors’ conversations, music, movies, etc. Noisy and distracting environment for students. 7. The ceiling in my apartment has leaked multiple times. Group Fox - Cons 1. Group Fox is unresponsive and dismissive of resident issues. I reported that my freezer and refrigerator weren't cooling properly in July 2021. Group Fox did not provide me with a working freezer/refrigerator until September 2021. 2. The ceiling in my apartment leaked in 2021 when I was out of town, damaging two pieces of my furniture. Group Fox claims they aren’t responsible for any damages. However, my ceiling leaked again in the same spots on 10/25/21. Group Fox still refuses to do anything about the issue.”