All 1 tenant reviews.

“I am writing this review to share the harm that I've experienced in the process of applying to live in the named rental property. First, I recently graduated from Graduate school, but I didn't have a sliver spoon, so I was transparent about financial concerns etc. at the outset. I submitted check stupa to support my income, which is three times the amount of the. In short, I was initially approved to move in the building, so I began the process of transitioning from my current billing (movers, boxes, rental insurance), to learn that the building reversed their decision to rent to me for reason that they were aware of at the outset of the application process. I have tired patiently to resolve this issue, though, it has been a terrible experience-- that has left me injured. For example, when I explained to the property manager that I had started transitioning out of my old building after my application was approved, then denied, she laughed. I was shocked, because I would never laugh at the disappointment of a person, though my sensitivity might have to do with my work as a psychotherapist. I have left several messages with management, that have not been returned. One one occasion, the office manager returned my call, but the call ended with her slamming the phone in my ear. In short, I have paid 521.00 for the application process, which hasn't been refunded to me. I am a person of color, who was transparent about my ability, when I am told that I was accepted in the community, but then they decide against their decision in addition to avoiding my calls or answering my text message, it leaves me to question the ethical practices of the building. I worked with Stephanie, who was great, but the people behind the scenes might be operating with unconscious basis. I am out of an apartment and 521.00, and I can't seem to get anyone on the phone, to help me resolve this issue. I am really trying to give this company the benefit of doubt, but they make it extremely difficult. The harm in this experience, has to do with personal opinion in regards to selection. If there is a standard, then the rules apply across the board for everyone, but when nuances are considered based upon the discretion and opinion of a person, it heightens the potential for someone to drop the ball. We all have blind spots, so in my experience of this company, I feel like I was treated differently than others. The property is extremely beautiful, but the ethical conundrums that I have experienced, are difficult to bare. Who would ever think I would cry over being approved, then disapproved.”