Tenant Reviews for 11800 CITY PARK CENTRAL LN

I've lived here less than year and things could be a lot better. There has been another car break in. The refrigerator in the apartment leaks and they won't replace it with a new one. There are birds nest on the stairway and ginormous amounts of bird poop everywhere to the point where you can't touch the rails while walking up. I've complained many times and no one has done anything about it. This apartment is good and has it bad moments as I'm sure all complexes do. However, renewing my lease next year may not happen if things don't improve.

Today there was another robbery 13 vehicles got broken into. There is guy that is assistant manager is run unprofessional.There no answers why the break in keeps happening , no lights or security.

THIS PLACE IS HORRIBLE!!!!. DO NOT MOVE HERE PLEASE!. I have lived here since 2013 and I will not be renewing my lease this year. The apartment complex went all the way down hill. Don't even get me started on the staff. I use to love the old staff members but they are no longer here. They were the best and they got things done! The staff members now are horrible. I know two specifically that need to be fired but I won't put their names on here. One of the staff members lost my package and I was calling the office to see what was going on and that person would not pick up the phone. I decided to call from another number then that staff member decides to pick up and gave me a dumb excuse as to why they didn't picked up the phone. I sent my significant other down there to watch the person as I was calling and that person was doing NOTHING! Basically that person was trying to avoid me and that is messed up! They don't take their jobs seriously and they don't take our complaints seriously. It literally feels like what we say to them goes in one ear and out the other. We should not have to complain about things over and over again. THEY DO NOT DO THEIR JOBS! The gym is pathetic! They hardly have any equipments in there. The pool has little hairs in it and I refuse to go in there. My neighbor is constantly blasting their music and when I complained about it they did ABSOLUTELY NOTHING. Till this day, my neighbors are still blasting their music. My friend, who actually lived below my neighbors complained about them as well. It got so bad for her, that she decided to break her lease and leave! It's first come, first served for parking and sometimes I have to park all the way on the other side of the apartment complex, which is really scary especially at night. They say that a police officer walks the complex but till this day I have not seen one officer. Also, I started seeing roaches in the apartment which is terrifying. I guess they stopped exterminating. The appliances are so old and outdated. Everything about this apartment is just a mess! I guess the only good thing I can say is that I haven't gotten my car broken into and I haven't gotten robbed. I heard stories about the robberies from the people who live in the complex but I haven't personally dealt with any of that. Thank God! JUST DO YOURSELF A FAVOR AND DONT MOVE HERE!

Lived here for 3 years, but probably won't renew this year. I liked my first two years but it went a bit downhill starting this year. And the bad started to outweigh the good. Like: space for dogs, they just repainted the exteriors and it looks good. Close to the inner loop-commute is pretty good. Rent is a good price (but it's higher now- our rent hasn't gone up much since we moved in). Pretty spacious place. Dislike: no one respects the complex. People leave trash all over the place (although the apartment does a good job of picking up) and it's constant. Online payment system isn't too good. Over the three years we've dealt with solicitors at our door, breakins in our building and cars, and people fighting and yelling in the breezeway to the point where I'm afraid to even walk outside. The appliances and interiors are pretty old. And if something breaks, it takes the office forever to call you back...if they even do. We put in a work order and it took so long that I just fixed it myself-we still have had no contact (and it was a crucial issue. We've also been dealing with a crazy amount of bugs. This is a new issue, but I don't think they exterminate anymore because literally there are so many roaches now that I can't handle it. I've killed one or two everyday for a few weeks. I'm really disgusted by it. Last thing - I know stuff happens around here all of the time, break ins to cars and apartments, but they dont ever let us know. I don't want to know about every single one. But when something like that is happening, they need to send out tips and stuff. They do send out noticed telling us about our trash all the time. It'd so lame. I only give a star for the rent being cheap. I'd find a way to pay double the rent for somewhere else that actually cares about its residents.

current resident, this place is awful!!!!!!! So many car break-ins as well as apartment robberies. I personally had a car break in to the point where they tried to steal my truck, went to the office and nobody cared, honestly felt like they could care less that they are having theft in their apartment complex. I asked for a garage and was given nothing not even the option for the one. This apartment complex SUCKS. I will not be renewing my lease, do yourself a favor and don't sign here either. Go somewhere with cameras, I guess our rent doesn't pay for cameras???? Or garages apparently :/ not satisfied at all.

Current resident, place is quiet and rent price is good compare to others, the bad, lots of break ins on cars and apartments, the doors are so weak just a kick will open it, people jumping the outer fence to have access to property, some back areas need more lighting at night, the gate security code is so weak it makes me laugh. waiting for lease to end so I can leave, if they corrected those cons, it would be a a lot better place to live.

DO NOT MOVE HERE! I REPEAT DO NOT MOVE HERE. These are the most over priced, horribly run, ragedly apartents ever. The people in the leasing office are the most -------- PEOPLE I HAVE EVER SEEN, ESPECIALLY THE PREGANT MEXICAN GIRL. SAVE YOUR TIME AND MONEY AND DON'T MOVE HERE. I WOULDN'T RECOMMEND THIS APARTMENT TO MY WORST ENEMY. The people that write good complinments are liars or they work for the apartments.

Honestly, out of the apartments out of all of the places in City Park, I liked this one the best when I shopped around. . I have a great view from my apartment, and I like the new dog park they installed. We're also not that far from the loop - and it only takes about 25 minutes to go to the galleria, and about 15 minutes to hang out on kirby. Love it. I, so far, haven't had a problem with crime, and the office staff and maintenance are courteous. There is an HPD officer (or a few) who live on site and I see them patrolling when I walk my dog at night. All of the other apartments around the area are way more updated, and I wish we had things like stainless steel appliances, and wood flooring in the living areas, but I'm okay with out it. I think the price of rent for a 2bd 1ba is AMAZING, and our rent did go up pretty significantly in the second year which I sucked, but we didn't fight it, we like it. Everyone in the office is so sweet to us - Michaela, Johnna and Amber have all been really helpful and and very nice when we have questions about anything. I never feel like I'm asking a dumb question even when I am. Maintenance is also great. We've had them come out on a holiday to help us fix a power outage in our apartment, and they were happy to help and even taught us how to fix some smaller issues (since we felt a little bad for calling). My neighbors do get rowdy sometimes, but what are you gonna do? You can't choose who you live near. People here tend to be generally polite and lots of people have dogs and will stop to have a conversation with you. One time a neighbor of mine was yelling and screaming at his girlfriend, it sounded really serious, and everyone came out of their apartments to help her and be sure she was okay. If those aren't good neighbors, I'm not sure what is. I do wish people would also stop throwing their out on the grass. You also can't help that people can be lazy or dirty either, but I don't think that's the fault of the complex, it just is what it is. Parking is also an issue for some. I hate having friends over because they can't park inside the gates if they want to come over spontaneously. My boyfriend and I both have car ports, in front of our building, so I never have an issue. When we first moved in, we didn't, so if I got home late from work - good luck. Overall, I think my experience was good. I am really looking for a more updated apartment, so I may think about moving when we want to renew our lease, but I would stay if I could have that more "luxury apartment" feel. I actually really like it here, and I think the location is very convenient.

DO NOT!!!!!! I repeat DO NOT MOVE HERE!!!!!! I have live here for over 4 years and the apartment have went doen tremedously. My mail packages was given away to another resident and I was never compensated for it. As well as, My home and car has been nroken into within the last 2 years. When asked to break my lease i was told no and it would be filed as a broken leave. The apartment above mine air condition froze up and as a result my carpet and dining room was flooded. The carpet was ruined and there was mold all around the baseboards. Not to mention the mold in the bathroom. Needless to say this is not a place you would want to spend your hard earn money!!!!!!

If you get an apartment in the front, near the office/left side of the complex by the Ranch apartments is OK. Don't leave stuff out in your car because it WILL get broken into (mine hasn't yet, knock on wood). Rent is relatively cheap.The pool, laundry room, and fitness rooms are a joke. They mow Saturday mornings so I hope you weren't planning on sleeping in. If you need anything from the office, talk to Johanna. She is literally the only person that is able to help you or get anything done. Two people on the back side of the complex (first floor) were robbed while they were at work, the complex did not inform us, nor did they offer footage from their outside video cameras to the cops. Maybe they only record the front office and gates? However the repair guys are awesome! So all-in-all not a bad place if you live on the "good" side of the complex.