Tenant Reviews for 13555 BRETON RIDGE ST

I have been subjected to living here. I have been traumatized; my anxiety grew from the living conditions of this apartment. The Manager Gabriella walked me out of the apartment office today for expressing how I have felt about leaving here over the last 10 months. They knew this apartment was infested with roaches, yet they leased it out to me and did nothing. They only did fumigation after a day of leaving here and complaining bitterly. I have been treated terribly by all the management of this apartment. She told me today it's my word only for saying my apartment is roach-infested. The cheap pest control does nothing and only makes my living situation worse. The manager Gabriella lacks is empty, customer service, horrible, mean individual. She is only out to save money for the company she works for. An apartment that not even she or my worst enemy can live in. I have cried over this apartment. I have roaches crawling everywhere in this apartment; they are in my kids' clothes, bed, and kitchen, every single place. It has become a joke to have them as roommates here. I am subject to continuing to leave here over a binding lease. This place makes me and my children sick. They lie to you, get you to sign the lease, lock you in, and watch you suffer. They show you a different apartment from where you will be living. They will then go ahead to gaslight you, making you look like a terrible liar and crazy, and your feelings are not valid. They are forcing and subjecting me to continue to live in this place that makes me and the kids sick, a place even I won't wish Gabriella or my worst enemy to inhabit. She said it was a word only. Very horrible individual for a manager. I am terribly sad as I write this. No one deserves what I have had to endure or go through. I have begged and asked what I can do to move out. They are forcing me to continue to cohabitate with these roaches.

Honesty 0 stars should be an option for this place. I had to resort to staying here because there was limited availability at other apartment communities and I did feel like it was nice after viewing the model. However a model is exactly what it is a, a facade that hides the underlying issue. I couldn’t even move my things in, despite paying rent, because the roach infestation was ridiculous. They were everywhere:the living room, kitchen, my bedroom and the bathroom. No place was off limits! The apartment had a pungent smell, not to mention stains were in the carpet that should’ve have been completely replaced. And don’t even get me started on the fact no housekeeping was done in the unit the floors were still dirty and bugs were all in the carpet. When I brought the issue to their attention, can you guess the great idea they came up with? Replacing the carpet when there was still an infestation instead of waiting until pest control came. Guess the same genius who gave the apartment the gold star for move in was the same nitwit who thought to change out the carpet and let roaches run amok in the new carpet. I was told they would do a treatment and housekeeping would clean the place however I stopped by twice and the appliances were pushed out and roaches were still everywhere. So that means I had to push back moving again and that has been two weeks since I picked up my keys and set up the electricity. Was I compensated for this inconvenience? No and don’t even bother trying to contact someone higher up because the number on the management webpage is a scam line and the website in general appears fraudulent. I wish I looked elsewhere because this place is about as subpar as you can get. The sad part is that pest control is included in rent but none was done in that apartment I guess I am paying for pest control to be done in the model. I hope someone reads this that is in a position to actually do something about this place.

I have had so many problems here at Breton Mill Apartments. The manager Espinoza is extremely worthless and should be replaced because she will not speak to anyone when there is an issue, a concern or a problem. The apartment manager Espinoza hides in her office and refuses to come out, what kind of manager is this?!?! Like I said earlier she is worthless!! The manager Espinoza is just here for a paycheck. The staff is not helpful at all and seem to avoid any issues just like the worthless manager. I have had issues with the people that live above me and nothing has been done about it. There is NO security guard on the premises and vehicles get vandalized. When you report vehicle break-ins, gunshots and violence that goes on in the premises nothing is reported to any of the apartment residents. When emails are sent to the Breton Mill website about the serious issues you don’t get a response back at all. I would definitely NOT recommend this place to live. Ever since Abigail left this apartment complex has gone down hill.

I would like to let all potential new tenants who are looking into renting here to know that management does a poor job with general maintenance and pest control. Several tenants also have no respect for their neighbors when it comes to cleaning up their dogs feces. There has been a broken gate that has not been repaired, not allowing cars to enter the complex. The fitness center is also in terrible condition. They show it off like its decent feature but almost every machine is broken and unusable or is unsafe to use in its current state. The apartment manage asked me to leave a review online, well here it is.

Breton Mill is the worst apartments to live in, my car was broken into twice less than a month. They do not have any cameras or courtesy officers, they lie so much there. I was there from 2017 to 2020 paid rent early & everything, I had police reports showing the burglary & even explained I do not feel safe to live there anymore because I felt like someone was watching me and will break into my apt. They charged me $600 saying I broke my lease and they are not responsible for their renters safety. I moved out when my lease ended, so I did not break my lease. Do not & I mean DO NOT put your life or family life & living in these greedy people hands.

I lived in this apartment complex from July 2015-August 2019 and let me just start off this first review by saying, Abby definitely created the reviews that have her name. I highly doubt that a person that has encountered this fine representation for Breton Mill as anything but pleasant. I have no idea how this roach infested apartment complex has such a high rating but trust me, I plan to post a series of events that motivated me to leave this dilapidated apartment complex... stay tuned!

Recently the office started to bring people with no background checking, if they have been arrested, low income, or even with bad credit .. but a --------??!!! How could the office agree on stuff like that!! How their application went through the process to rent an apartment if they're still new -------- I believe this is a big threat to the community. Apt#---- is one of them,.. loud music you can hear it few blocks away with unbelievable vibrations more than 90 decibels .. sitting at the patio till midnight talking loud and smoke everywhere sometimes they walking at the front of my door on phone loudly. I was thinking to ask an interpreter to translate and tell them that I want to live in peace simply because they don't speak English. So now I have to save my family from this mess and find a better place.

I moved into Breton Mill apartments in May 2018. My move in date was delayed 3 days by management. The facilities were not in good working order. The fitness center was full of broken and unusable equipment. The lights in the parking lot were burnt out and it took my asking for them to be repaired before they did anything. The washing machine is cheap and does not wash clothes thoroughly. It almost damaged my laundry. The grounds around the apartments are dirty, dog poop and trash. When I went to sign my second lease (November)the manager at the asked for me to leave a good review and that my concerns would be addressed and things fixed. Now towards the end of my second lease I am being told to move out 15 days early on a 6 month lease. I was told that they would ruin my credit if I broke the lease early. They are raising the rent. They have not made any repairs. I would not recommend this apartment complex to anyone!

I recently moved in and I am so happy that I chose Breton Mill. Not knowing Houston, i wasnt sure where in the city I wanted to live, but the office staff was very kind and patient and helped me to decide that this was the best place for me. They took time to show me several apartments and made me feel welcome, which the other places didn't do. I love the surrounding area and it's very convenient to so much. I am Looking forward to using the pool this summer...its looks really nice.

He vivido en Brenton mill hace un año .... la atención de Abigail es excelente su trato y su responsabilidad .... siempre considerando las exigencias y expetativas de nosotros como residentes . La propiedad es muy tranquila solo le falta un poquito más de mantenimiento a la vista ... pero en lo demás es excelente .