Tenant Reviews for 13611 PERRY RD

It was a great experience from start to finish..the office staff and maintenance team are great. I would recommend these apartments to anyone. The process was seamless and pleasant. The staff is very friendly and helpful.

Yes don’t rent from here. The income verification company said I would make $90, 000 this year which made my rent go up $400 more and I barely made $50,000 and I have to pay $22,680 in rent. I only stayed to not mess my credit up. But don’t rent here. They tell you one price then when u sign lease price higher.

Recientemente nos mudamos acá y sinceramente estamos muy contentos con nuestro nuevo hogar!!! Le agradezco mucho a Nicole de la oficina de administración por su gran ayuda y acompañamiento en todo el proceso !!! Aún cuando se nos presentó un pequeño inconveniente,Ella siempre estuvo ahí para nosotros !!!! Ella hizo posible que nuestra mudanza se diera de una manera rápida y efectiva!!! En cada paso que dimos !! Ahora disfrutamos de nuestro hogar!!! Además me encanta el amplio parqueo y la seguridad del lugar !!!

My experience has been amazing. All concerns have been addressed immediately in an accurate and professional way. I have enjoyed working with all the staff. Everyone seemed interested in making sure that my needs were met to my satisfaction. The customer service at Birchway Perry is the best that I’ve seen. The staff also sets proper expectations.

Overall this place is great, I love how easy it is to get into the gate, my apartment looks great and has had 0 issues, there’s always parking available, the other residents are quiet and the community looks great. No issues with having to worry about my car and or safety. Everything works well, the valet trash etc. I love everything here except the WiFi.

Yes I will tell anyone that needs a place to check out Birchway Perry Road. My only problem was the noise over us. My family and I are new to the property. And for the short time we lived here the neighbor over us has a child that does not sit down. Have spoken to the office and just waiting for the final outcome. We pay to live here and can't have peace because a parent doesn't want to be a parent. Sit down . I was told children are to be seen and not heard. Old school parents and same way in upbringing of our kids.

The staff is very professional and understanding. They were extremely accommodating with the changes in moving dates due to my home closing date changes. They are also very welcoming and the maintenance responsive. Love it here in the little time I have been here so far already feel at home!

Overall, the office staff is absolutely AWESOME!!! Miss Terri and the crew made the process flawless. From the application process to the move in, everyone has been very kind and helpful. Have no complaints with the office staff but maintenance is a totally different issue.

The community itself is great. Everything within the control of the office has always been handled. Maintenance has always been on time with getting things done. The front office has always been polite and very helpful when it came to matters. The only issue I will say is that we are a gated community, but the gate is never closed. And the mailbox door is always unlocked which is kind of creepy, but for the most part, everything is great.

Maintenance and mandatory unit audits like fire inspections are frequent and unscheduled so if you have pets guess you gotta lock them up 24/7. Also, any time you try to amend this it's all talk and when any issue comes back it's back to square one, probably because the person you bring it up to has no idea what you're talking about because the other person is gone. Notes!