Tenant Reviews for 14220 PARK ROW

I went and stop by to check the apartment and the lady at the leasing office and her name was Dee told me to go by myself and check it alone and see how I think. I fill out the application since they have the special of loolk and lease for 99.00 and i got charge for 167.00. i called numerous times and left a message and sent an email and no reply from anybody. The Manager got fired the same day I went to do my application, and she is the one who helped me to look for a different floor plan. They should have fired Dee for not providing assistance for going with me and check the apartment. This is bad customer service. Imagine if you live there and the leasing office people won't even help and no knowledge. read less

I’ve had such a great experience at this community! The office staff, Jessica and Karen, are always so friendly, professional, and quick to help with anything I need. The maintenance team, Gabriel and Robert, are amazing as well, always prompt, knowledgeable, and go above and beyond to keep everything running smoothly. Truly a great place to live with a wonderful team!

Amazing place to call home, from the spin room, to the beautiful pool and the friendly staff! I would recommend this community to anyone looking for a serene place to live that is modern and well kept.

Love how modern the apartments are, so close to i10 it makes it so easy to get around the city and there’s always food trucks or different fun events going on for the community! I love it here, I’m not going to want to leave when my lease is up!

I have been an apartment locator for over 24 years. It was such a pleasure calling The Fuse today, meeting the manager, Jackie, to check availablity and get current pricing. Jackie was extremely friendly and professional, and she and I had a pleasant conversation. It is rare that managers actually answer the phones these days and when they do, they often seem rushed and almost bothered...not Jackie. She gave me details about her available units and she even invited me to come to tour her property to get familiar with it and to meet her and her staff personally. We have a date tomorrow morning to meet. Again. I call apartments all day long, every day, to get leasing information for my clients and have done it for the last 20+ years. Jackie was by far, one of the most caring and friendly property managers I have encountered. I feel confident referring to her property. I know that my customers will be taken care of professionally here!

Okay listen, I can't say much because I still live here and I really don't want the remaining of my lease to be a living H*LL! Whatever they quote you, expect to pay 150-200 more per month. They lie about the additional fees monthly. I saw the same review before I signed the lease thinking it wasn't that bad until it is! The front office has like 2 workers that are cool... Their Maintenance sucks bro (I've put in orders that get mysteriously completed but they have never been to my unit.. I pay for pest control but they have never been to my unit to control pest.) We pay for $6 for trash and $36 for valet trash. They charge for us for building security ($12) but there's isn't an active security guard on the premises. I would never recommend anyone to move here.. It gets ------ by the pool when the office is closed... They tell you $53 more than your rent is what is the extra and then they charge for everything else they never talk about. Go up the street! This apartment won't get another penny after this lease. The Manager isn't professional by the way. Respect goes a long way. The assistant manager is pretty cool tho and mind you, this isn't from anyone who has had any issues on the reverse end. To them, I pay my rent and don't bother them. Only if they knew!

THE WORST APARTMENTS! Been here for a not even have a year and I wouldn't recommend these to anyone! Dirty, poorly ran and just flat out bad! Cars here are getting tagged, broken into etc and they add so much hidden fees it's ridiculous they're so many raccoons at night everywhere and All of the appliances in here have broken at-least 1 time! My microwave is broken now and has been broke for a week now I call the office and they can't do anything I have cameras and still have got packages stolen they do not have security I started off paying 1565 and now currently at 18 something for a 2 bed bath that they don't even care to fix DEFINITELY DO NOT MOVE HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!! ALSO they care so much more about they’re dirty trash cans being out even though they were dirty since the day I moved in (so I purchased my own) being put into our home at weird times and hours and will fine you for that but won’t come to repair ANYTHING Like wtf I can go on for days but THIS IS NOT my first apartment but it has by far been the worst plus one of they’re workers messed my wreath up to give me a fine meanwhile my microwave is STILL BROKEN!

I love it...it's been my home for 12 years! I would not choose to live anywhere else! The grounds are beautiful and well kept, I love the area, all good! I feel safe in this community. The staff is helpful and friendly, everything I need is nearby!

It use to be a beautiful and safe communuty but management changed and it went downhill. They let anyone move without checking credentials all you have to do is pay management under the table. People are selling drugs right in the open during the day with kids around, packages are being stolen, mail boxes are being pried open, it's dirty, gate stops working allowing for anyone to get in, cars get broken into and it's just not a safe place to live. I am so glad that I moved out and would not recommend that place to ANYONE.

Quiet, safe, mail is secure due to concierge. I've had one issue where something was fixed in my apartment and my belongings were moved out of place. I called management to complain but no one got back to me. Sometimes communication is lacking.