Tenant Reviews for 1515 AUSTIN ST

Camden Downtown has an incredible staff and facility. Staff was available to help us through leasing, the concierge was super accommodating and when we had a change in life plans, they had a 30 day satisfaction guarantee! I am sad to say we are not living there now bc we would have absolutely loved it. Even with an early move out (and no penalty), they treated us like valued tenants with no lapse in service, incredible place, genuine thanks. If life takes us in this direction again, will be reaching out to Camden as my wife loved it also.

I just wanna say that our maintenance team is really great. I love how they can attend to your needs within a few hours and get the job done. Fernando is always a pleasure to see. I love when I see him because he is very hard-working and he will get the job done.

Fernando always goes above and beyond and is very helpful, he deserves a raise! He always has a very good attitude and gives good tips to maintain the unit. I highly recommend Fernando for his hard work and dedication.

The Camden has been absolutely incredible. Adrian and Fernando consistently go above and beyond, demonstrating exceptional dedication and commitment. Their efforts have ensured our recent maintenance was handled perfectly, and quite frankly, the Camden wouldn’t be the same without them. They deserve the utmost praise for their outstanding service!

I had a fantastic experience with the maintenance technician, Fernando, who came to fix my central air unit. He was professional, punctual, and clearly knowledgeable. He quickly diagnosed the issue and explained the repair process to me in a way that was easy to understand. The work was completed efficiently, and my system is now running perfectly again. I really appreciate the excellent service and would highly recommend him for any future maintenance needs!

Camden is a great apartment complex and I’m very happy to have moved here! Compared to other high-rises Camden is pretty reasonably priced for downtown. The staffing team really try their best to keep the place clean! The concierge team is one of the best parts! They are ALL Amazing. Cesa and Buba are pretty outstanding especially!

For at least 4 of the now 6 months we have lived here there can been another resident who throws dog poop onto the sidewalk from thei balcony, this happens at least every couple weeks or more. I talked to a manager and they act like they will take care of it, but days later nothing changes. Called corporate and a different property manager called and again assured me it would be addressed. Days later more poop Looks like they may have cleaned the area once and then the following week, more poop. I’m embarrassed for Camden. What would be a beautiful property is not taken care of. Tried to call today and was in a queue for 10minutes before I gave up. Can’t wait till my lease is up. Be aware before you move here. I would not recommend this place.

Property manager is rude and doesn’t know or care about customer service. Everything is nice on the surface, but the actual place is put together cheaply. Floors shifted and had wide gaps. Appliances malfunctioned constantly. Maintenance staff tries hard, but the management didn’t care to actually fix any of the issues. They don’t enforce parking rules nor do they enforce the no smoking policy. It constantly reeks of marijuana in the building. Security is lax and the residents don’t respect the common areas. If you want to live in what looks like a college party house, this is your place. But it’s not luxury living by any means, even though they charge luxury prices.

For those that skim reviews: -Building is brand new (I think in Feb. 2020). The building is understated and beautiful. -Amenities (pool/gym/media rooms) have a very high level of quality. -Apartments are beautiful including kitchens that have awesome gas commercial stove tops if you love to cook. -After Move-in Care and attention from staff: A+ After care service, which, in my case if you move a lot makes all the difference. The apartment is beautiful. I chose one of the largest 2 bedrooms corner apartments and it really doesn't disappoint. With ceiling to floor windows that drape around the entire main room space letting in all the natural light is pretty amazing. Two large bedrooms with ample closet space and wood floors throughout are great. My experience with the staff, (if you have time): Excellent The first point of contact was Christina Orta who hand-held me the entire apartment selection process during a time-sensitive international move with a lot of factors and deadlines to consider and she did it in record time. Both Christina and Ebun Barker (Assistant Manager) and the rest of the staff have held this level of professionalism and attention to detail even after my move, which is a strong factor when considering apartment communities. I move frequently for my job and its common that after move-in, you don't get the same level of treatment as you do when you are a prospective mover. However, with the Camden Downtown staff this has not been the case. They have created a nice ambiance and for a tenant, and you feel 'taken care of'. Christina, Ebun Barker (assistant manager) and the rest of the staff have provided a warm welcome and I'm very very satisfied that I chose Camden Downtown. There are a lot of nice new apartment communities downtown Houston and Camden is a real gem with great apartments and facilities, however, what helps differentiate them in my experience in moving so often, is the people and staff who you interact with daily. The extra level of after move-in care has been a real refreshing surprise. The building, the apartment and the community amenities are very nice but the people working here make the difference.

I've lived in Houston for many years, but never downtown. The city has made Downtown into such a cool place to live with all the restaurants and attractions nearby, I decided I wanted to be in the center of it all. I toured most of the apartments in the area and thought Camden Downtown was the best of the options-cool building, great amenities. What sealed it for me was the office staff who are so nice and accommodating, they make me feel like a VIP every time I see them.