Tenant Reviews for 1615 HERMANN DR

Our leasing office and maintenance staff are EXCEPTIONAL! They are very professional but also personable. Our property is always well maintained and immaculately clean. Also, very close to things to do like the zoo, large park, numerous museums and public transportation to access downtown in a few minutes and NRG stadium.

Absolutely terrible experience. My car has gotten busted out twice within 4 months of living here. Also, I hear every move from the family living above me, so it doesnt help that there are children and babies stomping around early in the morning and late at night, screaming, etc. I am not comfortable in my own space and I pay 2300 a month to live in a place where I cant sleep and my personal belongings are getting destroyed

Very well kept building. Maintenance are professional and kind. I believe I get my money's worth here. However, the security issues in the parking garage are deeply concerning. A neighboring complex hired security after their second car break-in. Here, they refuse to hire security, and state that they must increase rent if they do. So these break-ins will continue with no intervention, and all the other good things about this building will not be enough to keep me here unfortunately.

I absolutely love the Plaza community. I have lived here for multiple years and enjoy the location, amenities, and the staff. It is a very well-maintained property, and the maintenance team resolves most issues in less than 24 hours. However, I feel it is important to make others aware of a series of recent break-ins in the garage. The latest incident resulted in over 20 cars being damaged, and unfortunately, management has not yet taken concrete steps to prevent this. I have high hopes for the management team, but they need to take immediate action to resolve this security vulnerability.

This community is in a great location, the maintenance team is excellent and the Management team has been courteous and responsive. On the negative is the apartment noise level. Our upstairs neighbors are constantly bumping and stomping all day, night and early hours. Very irritating. The issue does not resolve with complaints to management. Would be great is there could be some type of soundproofing of the floors.

There have been multiple large-scale (20+ cars) car break-in incidents at our complex. Berkshire keeps suggesting they need "better cameras" but the cameras do not prevent or solve crime. This type of crime is usually not investigated nor is there really much that can be done legally. Also, the perpetrators typically cover their face anyway. The ONLY solution to prevent this is to hire a patrol officer. This will cost about $30/hr for 9 hours at night, which will cost 150 residents (a conservative estimate I believe) $55/month. However, Berkshire surely should cover part of this cost. If residents start paying an extra, lets say, $30/month, that could save more money than the cost of fixing these cars, the cleanup, and the stolen goods (guns, cash, etc) from resident's cars. It can also be an extra safety feature to keep women and people safe at night. This could be an excellent marketing point for the community as well. Please seriously consider this option rather than waisting our money on "better cameras"...

My husband and I moved in about 4 months ago and we have enjoyed living here so far. The property is clean and quiet. The staff is very responsive and friendly. There is also courtesy patrol by police.

Overall, I've had a great experience living here! The staff are always pleasant and accommodating, and my favorite part is the maintenance team ? they're prompt, respectful, and quick to fix any issues. The only downside is the occasional breakdowns in the garage, which can be a bit frustrating. Other than that, it's been a comfortable and positive place to live.

Living across from Hermann Park in Houston has been an excellent experience. The location is unbeatable, with easy access to cultural activities, museums, and green areas. The neighborhood is quiet and safe, perfect for walking or exercising outdoors. Having private parking is a great advantage. Overall, it's a very well-maintained area with great connectivity and an excellent quality of life.

Very good maintenance response. Nice and reactive management. Good location for working inside the Loop. Next to the Medical Center and Museums. Tenants consist of many Medical Center employees. Nice place overall.