Tenant Reviews for 200 HOLLOW TREE LN

My experience here is to long to type. But there are alot of things with in this community that needs to improve to better for what we are forced to pay in rent fees. And we have security that don't get out the car, or do anything.

I have enjoyed being here staff has been so loving. Ms. Gabby, and Ms Santos vand all the personel have been wonderful I have had some issues.. but the have,and has been wonderful to me, with them Thank you again, for having my back in the time of my needs.. Thank you again...

Overall is excellent. Have issues with gate code/entrance because don't have a smart phone. When I go to office, there is usually action same or next day on whatever issue. They are always very courteous.

Not a terrible place to live. Office never answers the phone. If your work schedule is outside of office hours be prepared to take off to get in contact with them. They never return your call when you leave a message either. Houston has roaches so be prepared especially if you have dirty neighbors. It's not an infestation but they exist.Maintenance is very friendly but slow to fix certain things. Other emergency issues they are good about fixing. They try to keep the place up but some of the kids are destructive. If you mind your business and need a roof over your head you're good. Pool hasn't been opened this year and summer is basically over.

The price on the listing is at least 150 less than the actual monthly rent. My rent increases every month. EVERY MONTH. The charges that are listed on the invoice are misleading in their description or flat out false. Being charged for things that are not provided. Being charged fees for bot relieving rent on time, when I've always paid early. They will not WILL NOT remove any fees that are inaccurate or fraudulent. Instead they will serve you a vacate notice if you complain. They do not respond to emails or phone calls. Major maintenance problems (flooding) are ignored. It's dirty. It's unsafe. This has been one of the biggest regrets of my life. Living here is a daily disappointment.

Santa was the person that help me when I first moved here and she is still always helping me! I can go on and on about how much I appreciate her and how awesome and amazing she is. Thank you again Santa for just being a great and professional person when needed!

Rock Creek is a community that is continually striving to improve. It is spacious with lots of trees if you like getting outside. The office staff is professional, pleasant, willing to help. The maintenance department has improved in responding to urgent requests and has added preventative maintenance checks. The alarm system and security guards walking the property frequently is a plus especially since the gates are open.

Can't stand it.. my second month here, my home was shot into by my neighbors and not only did my apartment complex not give a ----, I had to ask at least 3 times for repairs on the bullet holes? no one ever came to check to make sure I was okay either. It always dirty back here but they make sure to charge you for valet trash which rarely shows up on times THEY scheduled. There is paint chipping all over bc instead of cleaning or replacing, they believe another coat will fix any issue? base boards here and purely for a bad show.. they are cracked, caked with paint and old dirt that all peels when being scrubbed, bugs love those areas! And let's not forget that I've only seen pest control ONCE !! Yet I'm charged monthly for pest control ?. There are crack in my bed room window that allows for bugs and dirt to come in literally all day, everyday. I wouldn't recommend this place to anyone who needs real peace. This place is for those down and out or drug dealers ! Literally ?? there are no real Apt checks and the rent goes up as if it is worth what they ask !! I have the oldest dishwasher ever and it looks like they pulled it from a 1970s home without cleaning it and then slapped it under the paint caked countertop surrounded by gross cotton pads ? but you can tell from the look of their maintenance men what type of work you're gonna get: rushed, sloppy, & likely, beer encouraged ..

The process was fairly easy for move in. On my move in day my apartment was not ready. One of the leasing agents had to clean it. I had a leak in my ceiling that took 3 months to finally get patched up. If you want to live somewhere that you will hear random gun shots, get your vehicle broken into or possibly witness a murder then this is the perfect place for you.

100% terrible took 3 weeks for them to fix a leak in my dish washer so I could wash my dish in the dish pan 2 the apt they said it was ready but I moved in and it was not ready and there more to say!!