Tenant Reviews for 20430 IMPERIAL VALLEY DR

The maintenance team here is fantastic?they respond quickly and handle requests efficiently. However, the office staff are another story. They often come across as unempathetic, and rules seem to apply to some residents but not others. This inconsistent enforcement makes it frustrating to feel fairly treated, which really overshadows the otherwise great living experience.

Me and my husband have lived here for 4 years and a half. We had a issue last year of Rat infested in our apt. They came out maintenance but didn't kill them. We had to purchase rat poison to kill them ourselves. It started in building 4 and went all over the complex. Started Feb. 2024-June 2024 it slowed down a little than picked back up in end of July til end of November. This year in 2025 we thought the rat infested was gone It came back in March 2025 til now September me and my husband have killed 5 each month since March of this year til now. Also we had neighbors move in November of 2024. It started quiet til December 2024 around the time office closed 12-22-24 til 1-2-25. They were having wild parties beer cans everywhere in front of our door and behind the bushes. Call police didn't do nothing and told Ms. Erika H head of property manager didn't do to much they still here.

I've had such a great experience living here! The community is well-maintained, quiet, and feels very safe. The Erika is always professional, friendly, and quick to respond whenever something comes up. Maintenance requests are handled fast and with care, which makes a big difference. The amenities are clean and convenient, and the location is perfect. Overall, it's a wonderful place to live and I'm very happy

El servicio es bien bueno , buena limpieza la manager es muy competente con su trabajo es un ?rea muy tranquila y una limpieza muy buena que nunca la he visto en otros condominios que he estado me gusta con el respeto que tratan a los inquilinos

I am very happy with this community and the apartment I am leasing. I did lease this unit with appliances but unfurnished. Management has always stayed on top of any issues or problems I have encountered throughout the time I have been here. I have met some very nice people that live here and in the areas around the complex; and enjoy talking and catching up with them when we meet.

I love the way they always have a clean environment and outside does not smell bad or like trash it smells clean they keep them well maintained very good service from the managers both of them are very nice and the apartments from the inside are really cute

The community is small. It's quiet, clean, and I haven't had any problems since I've been here. When you make a maintenance requests they come the same day. I also like the fact that they're always planning things for the community to do.

The location is great, perfect for our daughter who is attending UTI. The complex exterior is well kept for the most part. The leasing and management staff is typically very helpful. We have had some maintenance issues and for the most part they have been addressed promptly and efficiently.

RUN from igonant Students to incompetent leasing office Staff. Jozie who sends wrong Rent amount to tacking an extra 2 mo to 12 mo lease making lease 14 mo. Never owning frick-up NO ACCOUNTABILITY!

GREAT OVERALL EXPERIENCE...!!! WOULD HIGHLY RECOMMEND THESE APARTMENTS TO FRIENDS OR LEASING OFFICE IS VERY INFORMATIVE AND PATIENT WITH THE TENANTS. GREAT AND VERY QUIET COMPLEX AND PET FRIENDLY. IF YOU ARE LOOKING FOR AN APARTMENT FOR PIECE OF MIND,THIS IS IT