Tenant Reviews for 2115 RUNNELS ST

Management charges a required $30 fee, per month, for a "courtesy" trash pickup. This forces everyone to use a service that only picks up trash, at a minimum of once per month, and does not allow tenants to opt-out if they do not desire the service (for example, I fill up a single trash bag every 3-4 weeks so trash pickup is not a requirement for me). I'm already paying over $2K per month in rent, so why add more fees with something useless? In addition, they recently increased the price for trash service as if the tenants approved of the service (everyone complains about it). ------> The pets are never on a leash and there is urine and feces in the stairways, elevators, and hallways. The waste just sits there and never gets cleaned up as it dries to create stains in the pathway. The hallways and stairs are filthy as they are never cleaned. The janitorial service only cleans the public bathrooms, offices, and vacated properties (there are cob webs and animal hair all along the stairs). So now there is the smell of animal urine/feces and festering trash when walking the hallways smh...------> Security has always been horrible as my vehicle has been broken into 7 times since living here. Management has installed cameras (not useful as they do not send the recordings to the police department after an incident) and they hire security guards, for temporarily assignments, just to show a force is on the property. The vehicles and storage units are broken into very frequently. I have never felt safe here as I see many strangers lurking at the security gates and locked doors being allowed entrance by tenants they do not know (if they don't have a key or know the code, this confirms they are not tenants). I have watched the thieves in action breaking into cars from my window after hearing alarms go off...crazy! The local Shell gas station is notorious for robberies. --------> AT&T has a monopoly on the property so its not possible to get Comcast internet or cable services (AT&T or DirectTV only). -----> The walls are SUPER thin as I can smell the marijuana and hear all kinds of crazy conversations and sexual moans through the walls. -----> There are electrical spikes and sags throughout the building as lights go off and clocks are frequently reset (had to install a stronger UPS to not lose data on my computer). ------> The water levels fluctuate as it trickles out of the faucet on some mornings. ------> Lastly, maintenance enters the lofts without notice or permission as I frequently find tools or moved furniture when I return. I later find out there was work done in my loft but I did not receive any notice to schedule the work. Entering my dwelling without my consent or presence is not complying with standard protocols and stolen/missing items might be blamed on them.

They are very accommodating prior to you signing your lease. After you sign your lease, they are not very helpful and make promises that never happen. I've talked to 3 people about my missing and paint stained blinds. They have still not been replaced.

6 months into an 18 month lease and couldn't be happier with my decision. Front office staff is always quick to respond and they are GREAT with packages. (very friendly group). My loft is very quiet compared to my last apt. Nice selection of unique layouts. The location is very centrally located, always feels like I'm 10 to 15 mins to just about anywhere in HOU.

You wont find the warehouse look anywhere else unless without literally living in a warehouse. Loved the spacing and layouts are unique. I never made a noise complaint but apparently people heard me here and there. Nothing too bad. Patio areas are pretty, nice bbq/pool area. People seem professional for the most part. If I had a bad light bulb, would get changed within 24 hours. Cant say enough good things about the staff. Only complaint is the surrounding area is a little sketchy and had some car break ins. But the staff has had security posted every evening since then. Parking can be an issue sometimes, however I paid for a reserve spot. Overall positive experience and they have food trucks, yoga, and artsy fartsy stuff on a regular basis that bring the neighbors together. EADO is definitely 'in development', you have new breweries, amazing restaurants, and other fun things... But they can be right next to the projects. Definitely has a lot of character. I enjoyed my time here.

I've been a resident at the MQ Lofts for about 6 months, so far it's been a great experience!I Love love love the history and character of this property! its very pet friendly, which is a plus for me and my pup, and can't forget about The office and maintenance staff! they are always very attentive, and have made my stay here a very pleasant one.