Tenant Reviews for 21717 INVERNESS FOREST BLVD

I love coming into the office with the smiling faces and welcoming attitudes! The staff is always so friendly and helps any chance they get! The manager ( shamra ) has fixed issues I have complained about with prior management. Simone helps me with anything at all. the new guy is nice, but I haven't had a chance to introduce myself to him as the office is always so busy. Thank you to your entire staff for making my stay here thus far pleasant!

I came in to look at a one bedroom, they informed me that there was a grease fire and that 7 1 bedroom units are supposed to become available soon. Since I was in a pinch I asked about a 2 bedroom apartment, and they showed me one. It was a very nice unit. I put my application in and waited. And waited. I called a few times to check the status. I was told that they are waiting for the managers approval. Another time I was told that they were waiting for my rental verification. So I decided to wait for them to call. A week later they haven't called me once. Thank God I found a place that called me. If you're lucky enough to get a call back you should consider the possibility of not getting repairs as well as any resolution of any other problem. While I was in the office before I veiwed an apt a lady walked in, she is a resident, she told them that someone stole her clothes from the washer. The lady was loud and the lady I was speaking to asked her if she was ok in a very rude way. The woman answered no, so the employee told her to go sit in her office. So again that's something negative. Think wisely and cautiously.

If you want to pay to live in a dump... Sign a lease here.. The management don't take care of the complex or address concerns. All they do is collect rent. Corporate will not return calls or emails. The townhomes are spacious and nice however the management changed over the last 6 months and the new management team literally sucks. They don't care about the residents. If you have a problem.. Consider it YOUR problem.

Worst apartment complex managment sucks corporate laughs in your face when reporting issues when on property they dont care about residents all they care about is your pockets since i been the managment has changed several times and get worst every change there is an ant infestationaoto my kids wakeup with ant bites marks the vents are clogged air has stopped multiple times kids stay sick in this apartment but when at my moms there fine roof leaks everytime it rains and your left with a big water mark on the celling my fiances car was shot at in the apartment complex multiple times no security on property at all little to no parking sometimes have to park on the street loud music at night they let anyone move in the apartments since ive been here water rarely works half the time

If I could give negative stars I definitely would. I am so devastated that I am here. I wish to God someone would have written this review I'm writing now. Someone who was just looking for affordable apartments for self and kids so husband could finish school. I am still stuck living here. I'm stuck here until January 2016 and I hate it everyday in my home. I have had BED BUGS, COCKROACH INFESTATION (still dealing with this) and young 20 something neighbors who like to throw parties, oh and not to mention surround sound for the 1st 6 months I had to deal with and still occasionally now, when security is OFF that night. If you want to live with roaches, come on by. Have you ever been bit by one? Yeah, didn't know that was possible until it happened to me. They crawl on us while we are sleeping. They are all over my kitchen and in my bathrooms no matter how many times I vacuum and sweep. My next door neighbor is infested with roaches. This was confirmed "off the record" by pest control. Every time they come home at 11p (and stay up until 5a), their roaches come swarming into our side. We have been complaining since December of 2015 and still we are living daily with it. I am so upset not to mention angry, sad and DISGUSTED. I have 2 kids and roaches are all over bottles, clean dishes in our cabinets, pots & pans - you name it. I slave everyday trying to make sure there's not even a speck of crumb on the ground for fear that roaches might stay in my apartment. Pest control is a joke. Came by during day time, spent 10 mins and declared we did not have an infestation - (PS same thing w/bed bugs. Pest control waved a tool around saying that it could detect pheromones from bed bugs or something and then declared we did not have any. I had to send them a picture of a squished bed bug as proof. Not to mention the bites ALL OVER MYSELF AND MY CHILDREN.) - Now back to roaches. They came at 12p during broad daylight. I demanded they do something so they left traps and said they would come the following week (which they didn't - i had to call then got told that tenant needs to be calling to remind them to come???) - AND SURE ENOUGH, THEY SAID THAT OUR ROACH PROBLEM WAS SO BAD THEY NEEDED TO SPRAY WHOLE BUILDING FOR 4 WEEKS. We had to empty out all our food in pantry, dishes, pots & pans and everything is on our dining room table. This is how we have been living for the past 3 weeks now and they haven't even shown up to spray yet. The first Friday we were scheduled to get sprayed, my baby caught strep and I had to cancel spraying of our apartment. I made sure to confirm with Marcella that they would still continue the following Friday and she said she would make sure of it...yeah they didn't come. I blew up. I called and Anna answered, she yelled at me to stop yelling at her when it had NOTHING to do with her. I am frustrated, understandably, she had me on hold for Marcella for 20 mins. Marcella came on and said that I should have called to remind pest control to come out and that I had canceled pest control. I did not cancel! I had to remind her of our conversation and I could tell she did not remember a word of it. Incredibly unorganized and staff seems overwhelmed. This is not to mention the first 6 months here I had to deal with neighbors surround sound. These are neighbors on each side of my unit that had speakers on each side of our ajoining walls. IT TOOK 6 MONTHS BEFORE IT WAS FINALLY TAKEN CARE OF BY PROPERTY MANAGER. On one side, they still throw parties and start chopping chicken??? vegetables??? at 1am in the morning banging on kitchen counter and it wakes my entire family up. I moved out of my master bedroom into my sons room to try and get away from nightly noise. This is a nightmare that I cannot wake up from and they are either too overwhelmed that they cannot deal with all the tenants or they are incompetent. Please, for your sanity and health; DO NOT RENT FROM HERE. WORST MISTAKE OF MY FAMILY'S LIFE.

This place is a DUMP! They show you the nicest apartment upon moving to the property but when you move IN you get the worst one! There parking policy is ----! The apartment manager play Nice but is she is the ----- ?? in disguise and her assistant Genesis is the same....one day I walked in and they didn't know I was in the lobby and I over heard them talking s*** about one of the tenants in apt 704 ( I feel sorry for that person) and it made me wonder wow DO they talk about ALL there tenants like that! I hate the pot holes in the parking lot the play ground is dirty and the grass never ever gets cut.....the buildings look old and need a make o??ONLY thing that looks NEW is the offive because that gets the NEW CUSTOMERS somewhat Interested.....PLEASE BEWARE!!! The dishwasher i the apartment is lopsided, and the paint is two-tone.....Thwy painted over ths existing cabintes from brown to black.....(and missed A LOT of SPOTS -------Terrible!).....These managers need to be re trained or SOMETHNG!

dont ever go to this place they try to rip you off..i gave proper notice, and they still tried to charge me rent, carpet cleaning..even though my lease was up prior to this...worst nightmare ever...still going through it ...luckily houston and other area has plenty of apartments to chose from...STAY AWAY FAR AWAY..CROOKS.

I hated this place. There are drugs, crime, noise, and lies.

Do not move here if you are concerned about safety and are an animal lover. So far there has been a shooting, complete with yellow crime tape.. a carjacking at 11AM and numerous police calls...Abandoned animals left in the units and stray cats wandering around..people have thrown garbage on the lawn and while working on their vehicles leave behind oil cans, beer cans and rags...Not a good environment.

DANGER!!! STAY AWAY!!!I just recently moved out and could no longer stand the constant noise and drugs around my apartment. I reported it and nothing was done. That's when I took matters into my own hands and caught the hoodlums in the act. Police took care of the problem by busting them in their car smoking. This place went downhill fast within the past year. Im sure the name change of the complex was to try and hide from all the bad publicity.