Tenant Reviews for 2211 S KIRKWOOD RD

This place has gone down, unfortunately. Used to be ok but has too many issues now. Stray cats roam the complex. Apparently some resident registered them, so can't get rid of them through animal control. They sleep under cars, sometimes found sitting on top of cars, inside patios, on roof, in swimming pool, etc. Spreading fleas inside homes - had to get the leasing office to get professional pest control to spray the chemical and get rid of the fleas. They realized they could get sued. Wasn't a good feeling to be devoured by the fleas. There are rodents inside the walls, probably entering from the drain pipe or some opeining in the roof. Multiple complaints but still no action. The leasing office always has some excuse, like checked roof with no problem, can't put traps as stray cats can get hurt etc. Maybe not all apartments are affected by rodents. Or maybe that's why someone prefers to keep these stray cats around - to get rid of the rodents. Have received several notices that residents should not feed stray cats as the food also attracts rodents. Covered parking for residents is ok, parking for visitors is ok too. Only one break-in that I know of in recent times. Leasing office and maintenance guy are polite. Many small bugs get inside somehow (and die), but that is expected due to the lanscaping. It's not a problem. I see a big roach every ~4 weeks (dead in the kitchen or living room) - again, not a big problem. Everyone's situation is different, so this may work out for someone. But bring flea bombs and mouse traps, and have the patience to withstand these stray cats that are everywhere (even taking shelter inside your patio).

I was excited to view this property and the lady acted as if she did not want me there. She told me she had nothing to show & sent me on my way. I'm in school work all the time and never paid my rent late. If any of my employees turned away a customer I would tell them they need to find another place to work because my business is sunccessful because we pride ourselves on customer service and when we are having bad days we leave our problems at home. I'm shocked that this property has good reviews and I got such rotten service. I rearranged my plans to come here and I was not even given a floor plan pamplet.

I've lived here for 2 years. I am moving because I am getting married otherwise I would have stayed for another 6 months. Parking isn't horrible, but it does have its moments. Management is okay, sometimes a little slow to get things done, but I can't complain too much.

The new management in the office is the worse. The property itself is cool, you get nice amenities but what good is all that when the management sucks. You need management who is actually on the property as stated business hours. Management who takes care of the needs of tenants and I am just sick of it. Staff appears to be helpful in the beginning but constant run-ins with them and they brush you off.Parking is great for tenants not guest. Management means alot and the current management seems to forget that.

I like the complex. It is always clean and quiet. The pool is very clean and the area around it is kept up well. The unit I live in is wonderful and shaded which helps with the cooling cost in the summer. The structures are well constructed and we don't hear our neighbors through the walls. This is our second time living at this complex and the only reason we moved the first time was we went out of state. There are children around but they do not stay out late and are not very noisey. No one hangs around outside and the gates at the complex always works. When we lived here last time the complex manager was Diana and she was great. Since we moved back there is a new complex manager and she is equally as good. The office personnel really tries their best to keep the tenants happy. I had a couple of repair issues the last time we lived here but they were handled quickly and efficiently. I am very pleased. Houston doesn't have many complexed that rank past 40% on this site and I know why they are usually pretty challenged (to put it nicely). I would recommend this complex.

This community is small, very well-maintained, and each management company that has been here has been prompt with maintenance requests. It is quiet most of the time and very pleasant. Many of the condos are owned which makes it a community of caring tenants. I would highly recommend to anyone who wishes to live on the West side. The only drawback is that the closets are smaller than I would like. UPDATE: 2013 - There is a woman who has rescued cats and I believe she is one of the owners (as opposed to renters). In the building where I live, I haven't seen rodents or fleas. We really enjoy living here and the latest manager is wonderful. The property itself is quite lovely and landscaping is done on a weekly basis.

This is a nice complex! The manager is nice and a people person, not a scammer like alot of other leasing agents on other properties. The grounds are kept up, maintenance issues are taken care of, the property is extremely quiet. There isnt any kids or adults just hanging out because it the 'it" thing to do. Assigned parking is a plus. You don't have to worry about nosey neighbors or loud neighbors...unlike alot of other apts in 77077. Alot of the residents are older which is a great thing, in my opinion.The gate works, I've been here for a few months and the gate was only broken once, but fixed a few business days later. The gate is remote controlled which is an A . Therefore, tenants can't just pass the code out to their friends causing a parking issue and unneccessary traffic. If you like all the things I have stated this IS the place for you. The rent is reasonable however the floor plans can use more closet space and larger dining room. Units come with w/d so no need for a laundry facility. If you like loud, noisy properties and are or like loud people. Maybe you like to have parties all the time and let your kids run wild through the complex this is NOT the place for you!!!!In all honesty myself and alot of other tenants moved here to get away from that.

I had to adjust living on this side of town when I first moved in, so I was a bit uneasy in the complex at first. But the complex is extremely quiet and maintenance issues are taken care of in a timely manner. The grounds are kept up well, except for some other residents that refuse to pick up their dogs' poop. The surrounding area is not that wonderful but the complex itself is very nice. Very convient if you work in the energy corridor. The complex is small with lots of elderly/retired residents that stay home in the day. We have had 1 reported robbery incident that has occurred over the last 6 months, but I say crime has not address (especially in Houston).

Can any resident provide an unbiased review of this place ? Thanks!

i thought that my boyfriend and i had finally found the "perfect" apartment when we saw these. when we moved in, they never gave us a pet addendum to sign and never told us that dogs over 30lbs were not allowed until 2 weeks after we had moved in. had we known this we never would have moved in. we filled out a pet addendum which the leasing agent APPROVED but the homeowners denied. they wanted us to get rid of our dog or move out. we refused to get rid of our dog on account of the leasing agents mistake. we couldnt afford to move out- we just paid over $1400 to move in!! a white pit bull knocked a lady down in the parking lot- she said she was going to pursue legal charges- they blamed it on our black pit bull. the first week we were there there was no hot water and half the lights and outlets in the bedroom didnt work. it took over a month to replace a mirror that had black splotches all over it before we moved in. our a/c was messing up which caused a leak in the carport- it was not fixed and 3 days later the ceiling fell on top of my boyfriends new harley- it also scratched up a 3 month old paint job. the property manager had the ceiling sitting on my husbands bike for 2 days before sending someone to clean up the mess. the property manager (who was rude and a complete b----) and the leasing agent (dumb blonde and just as rude) were beligerent and didnt want to accept the fact that lakeside was responsible for the damages to the bike. after 4 months we had had enough and moved out. after moving out we stayed in contact with the leasing agent to get them to pay for a new paint job- $350. how ironic that the damages to our apartment "because of our dog" were also $350. our adult dog was well behaved and house broken-they claimed he ruined the carpet and that they needed to replace the carpet and treat the concrete- im almost positive that was complete b.s. they said that they would just call it even and zero out the invoice for the damage to the property if we would do the same and not bill them for the bike. although i believe that they shouldve paid, it was good riddance to people i dont want to deal with anymore.