Tenant Reviews for 300 CYBERONICS BLVD

Me, my wife and at the time 11 month old daughter moved in here and it was a nightmare from the start… we were essentially catfished. First night we could hardly sleep despite the whole day of moving before it due to building noises. Sounded as if the upstairs neighbor was going to fall through the ceiling to cuddle. It was loud enough to wake up our daughter on the other side of the apt! There were so many things wrong with my unit safety related that we could not stay there. From paint chipping off the ceiling and falling on the floor in our hungry crawling baby’s room to routing the scalding hot water through the cold side of the sink. The tile in the bathroom was hanging off the wall like a flag on a flag pole, maintenance decided to use a wad of duct tape as a drawer stop in the kitchen which failed and the drawer landed on my wife’s foot. Oh yea and the infestation is still going on… similar to what would happen to an abandoned car that was filled with wendys french fries… we were right across the walkway from a neighbor that called himself “fire” and was constantly high and had other people coming around almost daily. My 5’3” wife had to bend at the knees to rinse the top of her head with the very low shower head… imagine my struggle being 6 ft…. I had to bend over just to rinse my arm pits. The toilet was worse though… as an adult male I didn’t fit on the little toddler sized toilet. And before you go thinkin I’m trying to make myself sound “blessed”, my wife nearly had to do the same thing. You couldn’t just sit in one position and go #1 and #2…. You had to pick one and shift accordingly… management did nothing to fix the incredible noise issue with the building yet when we moved out after only 3 weeks in hell, they stated they tried to work with us by scheduling this and that but manager was dodging most of our calls and emails. They also offered to move us into an upstairs unit but then i guess the manager decided to have a conscience one day and told us she can’t move us in to that unit due to a know issue where smoke from other units adjacent gets into that unit. We paid for movers a second time within 30 days… didn’t care… we could NOT live like that. Especially with nearly no solutions or plans for solutions or barely any communication from management. We moved in during a 6 weeks free special yet they stuck us with a bill of 6,700 on our credit for staying there for i believe 25 days. If anyone knows an attorney that fights leases i need 1. I almost submitted until i saw you can upload photos! Stay tuned! I gotta get them off my iCloud. If I can’t add them I’ll just write another review… trust me I have more to say…

I live in the area and wanted to move here. It is close for my child school and keeps us in the same area we are in. I completed everything online and then toured the property and loved it. Spoke with staff, Grace was very nice and helpful, special for the month discussed and verbally given. I was happy went home and paid my $250 administrative and application fee with plan to move in on Saturday 6/19. On Tuesday proceeded to contact my utility companies to transfer utilities and insurance company to ready for a move, requesting utility transfer on 18th where possible. Problem arose that I could not move my WIFI as previous tenant had not cancelled their service. Contacted office numerous times and after multiple visits they contacted the previous owner who agreed to call and address but days later still not addressed putting my move in jeopardy as the only transfer date I could get with ATT was 7/10. issue resolved came along and not a word from apartment staff despite calls, visited to check status and lo and behold, not ready, not cleaned, neighborhood in poor condition, trash everywhere - across is shoes all outside with shoe rack falling over etc. Per staff, we are getting a new trash company and have other more urgent business like broken AC we will get to your apartment. I review that my utilities are moved as promised and I really need to move. Staff proceeds to reassure that it may be a few days to get home ready and she will try again to reach previous tenants. Saturday to check on update of readiness, shown appt that still needs cleaning and partly ready and notified to allow until Tuesday or so, notified will plan move on Wednesday if all is ready to please let me know. Numerous calls Tuesday and Wednesday to confirm, per staff cleaners will come on Wednesday morning and I can move on Wednesday afternoon. Informed to please call me to confirm. No call to date to let me know. I have made numerous calls and sent emails and not sure why these systems do not work. I have made unnecessary trips to community where a simple response by email would suffice. Calls not returned or answered despite being told someone would call back, no follow through. I have spent countless hours with utility companies changing moving date and even had services disrupted to these issues and not being able to move in timely manner or have appropriate communication to communication with others involved. Cancelled furniture delivery, cancelled.... This is a potentially beautiful community in a beautiful area but management is completely lacking. I will not be moving here and will find somewhere else that truly cares about people, their time and livelihood.

This property is owned my Western Wealth Communities these people don't care about their residents. Being in Houston with summer going up to 100 degree F. When we complain about Ac not working they take about 25 days to get it done. Mean while we request them to give a temporary one they ask you to deposit $1000 dollars. Most of them staying at their place are UHCL students so take don't care about any of the issues because every Semester new international student will be there to rent. But once you take lease under them and if you are a student they treat you like ----. When your'e signing a lease they say every 3 months they do pest control but never did . I have been staying here for 2 years never came to do pest control but every months rent includes pest control charges.

I have live here for a year and my lease is up at the end of June and it can not get here fast enough. The roaches are so freekin bad, you sit on the couch they Crawl up your leg you go in the kitchen and they are every where. The exterminators are a ----en joke they don’t do anything but feed them. I am so sick of this place it is unreal. Management is a joke they put a vacant notice in my mail box before I moved then blame the mail man. Then lied about it. You call the office half the time they don’t even answer the phone. I want to know who owens these apartments. Because I have been paying rent for got damn roaches.

I am current resident at Clear Lake Apartment homes, I am really happy with this new management. They are trying really hard to make a difference in the apartment. They have done a great job so far and I hope they will continue progressing in future days.

I really like the things that have been done lately. The outside is painted, and there is new pool furniture. I just transferred to an upgraded apartment and I love it. Miss Evelyn was very helpful with my transfer. The only thing is that I had to wait a day for my washing machine but it was brand new so I'm ok with that.

First thing that attracted me to this apartment community was the location. It is literally 3 minutes away from my employment. The office staff has been reliable and accommodating. No major issues to complain about, so far I've been pleased.

I'm a single mom and i have been here for 2 1/2 years. Yes i know the office had some management changes but overall i believe it was for the good. Maintenance always keeps the grounds clean,they have always answer to my request on time and the staff has always been understanding and kind. I am happy here and i plan on staying another year.

Overall this is a great place to live. I am enrolled at UHCL, the university shuttle makes several stops here throughout the day. It's a quiet place, I haven't had any issues. I enjoy the outdoor grilling area, I can study outside when the weather is nice. I have referred several friends to live here.

I WAS GOING THROUGH ALL THESE REVIEWS.... AND IM DAMN SURE ALL THESE 5 STAR REVIEWS ARE BY APARTMENT PEOPLE, ITS WORST AND UNACCEPTABLE. NAME THE PROBLEM IVY HAS IT. IF I START MENTIONING THE PROBLEMS IT WILL BE A 100 PAGES ESSAY. MY ADVICE TO PROSPECTIVE RESIDENTS IS TO STAY AWAY OR YOU WILL REGRET & THINKING OF THIS REVIEW AFTER MOVING.