Showing 11–20 of 25 reviews · Page 2
Itzel_R
5 years ago
Worst place to live!! Dont move here, You Have to Pay 55 dollars for parking white you live. If you Have two cars you Have to Pay 110 every month. A lot of people is moving out. When we move in we were told we could Park on the covered spots we Have a baby and we decided to move here becase that was very helpful for us now we were told we Have to Park out side the complex or pay extra 110 every month. Pool is always closed and dirty, The yoga studio smells horrible The managment is so mean they just ignore you. We are just about to move out tooo and we know of people is moving out too. They day they will charle you if you dont Pickup up your dogs poop but they dont Have bags in the stations
Marques_Z
5 years ago
The property management is terrible here. They say they offer pest control yet there are bugs everywhere. They do not offer parking (what apartment doesn't offer parking?). Their pool is always closed. They are unresponsive if you have any questions
Current Resident 499598
5 years ago
These are decent, affordable apartments for the area. Affordability comes with a price. It takes a lot of work to get maintenance issues fixed if they aren't simple. They just completely blew up the parking situation here. You now get to pay $50 bucks a month for the privilege of parking at your own home. Forget having guests park here. The small amount "uncovered" parking (which used to be visitor parking) is now the only parking available for people who aren't willing to pay the extra $$$. Cheap tactic to raise the rent without actually raising the rent.
Catherine_P246
5 years ago
This place has been an absolute nightmare, particularly since it was taken over by Avan Property Management. Last fall we had countless power outages- not in the area, but just our apartment building- pretty much whenever it so much as drizzled due to an electrical problem that they didn't see to for 3 or 4 months, despite lying and saying it was fixed while trying to dupe me into renewing my lease. There were also quite a few water shutoffs as if power outages weren't enough. The apartment was always extremely poorly insulated, and the AC never worked as it should, and the electric bills were often enormous, but the situation became considerably worse this spring. I have spent the past five months persistently trying to get the landlord to fix the AC without success. That's right- FIVE MONTHS I have spent without functioning AC, throughout a pandemic, a stay at home order, and a scorching Houston summer. I have paid my rent on time every month only to become essentially homeless and couch surfing during a pandemic, heat waves, and most recently a threat of a hurricane, because my apartment is uninhabitable and my slumlord is giving me the runaround. The staff turnover is bafflingly high, even for right now, so tenants are forced to deal with a revolving door of people who don't know what they are talking about and take a "that will have to be your problem and while your at it, here's another one" approach to all issues, nothing gets resolved, and I expect many if not most tenants just give up eventually. The one upside to this place is that it is conveniently located to a variety of places that at any given time have running water and reliably functioning power and AC, but that doesn't really help much during a pandemic and quarantine, and certainly doesn't warrant paying any rent, let alone that much, for an easy-bake oven of an apartment and the unrelenting nightmare that is this apartment complex. I would guess that you already have enough problems, so I strongly recommend that you avoid adopting a whole mess of new ones by leasing here.
jamilah.p
5 years ago
The apartments themselves, love! BUT the management here is another ballpark. Upon moving here a month ago, they did not have our apartment ready. They neglected to inform us until the day of, secondly, we have a multitude of issues with our unit and were told they were going to be fixed in July it is now mid-August and nothing! I am genuinely irritated and encourage apartment shoppers to look elsewhere!
Current Resident 73908
6 years ago
I love this community because it is easily accessible to the freeway and I have entertainment options within walking distance. However this new management they are not very efficient and lack understanding. I feel as tho I'm lost in translation when speaking with office staff. The new office hours are inconvenient for tenants that work an average day. I'm not sure how they can lease apartments when they are not open often, their has been a rent increase. IT IS NOT WORTH IT these apartments was an affordable value if you moved in 2018 or earlier but these apartments are old with janky upgrades. It's not worth the fuss I know they are trying to compete with the area, but they have a sorry excuse for a fitness center and inaccessible community area after hours. Now packages must be picked up within 3 days which I find unfair due to unreasonable business hours. They open later than most and close fairly early then some. Hopefully I will not have to renew my lease another year. I am so ready to move!!!!!!
7 years ago
I feel safe here. There is a sense of community because so many of the residents have lived here several years. There are several restaurants within short walking distance. I enjoy both the exercise rooms and the swimming pool is long enough to swim laps. Dea, Renee and Vanda are the third front office team that I've interacted with and they stay on top of things. Lighting and landscaping and other updates and improvements recently took place which have been scheduled for some time but delayed due to unexpected more urgent maintenance issues which were addressed. This is an older complex but a jewel and a real bargain.
Current Resident 361377
7 years ago
I've lived here for around 11 years. The location is awesome and the value is great. The staff is very helpful and responsive to any and all needs. The residents are a good mix of families, younger college aged students, and some older residents as well. The environment is relaxed and friendly and I've always felt safe here. It just feels more like home than any of my previous apartments I've lived at previously.
Current Resident 820768
7 years ago
The office staff (Dia) is very helpful and courteous,,,,The neighborhood is perfect, near everything and very convenient. Maintenance took care of all my needs when things were reported. Its a great place to live.
Former Resident 764627
7 years ago
One of the lower quality apartments in what is considered to be a good area. I lived here for almost 2 years and it has been progressively getting worse. From security to management to common areas. There is gated access but the doors next to the gates are unlocked/open 24/7 so why have a gate? People cleaning the common areas are getting lazy and not replacing the pet droppings bags. Therefore people who have pets just let them go and don't pick up after them, leaving many areas smelling horrible. Also they got new management about halfway through my duration. The manager is very rude and she does not care about the well being of the property. She also does not understand everything in the lease so if you have a dispute over anything she will try to find a workaround to prove herself. Very unprofessional. Does not treat their tenants with respect Maintenance requests are subpar. When I first moved in what they claimed to be a "new dishwasher" kept leaking for several weeks after multiple maintenance requests and multiple claims saying it had been fixed. Also every request I made I told them to contact me before entering. They never contacted me once. Overall I give this complex a barely passing C grade just for the location and decent pool area. But considering the Greenway area it is definitely on the lower end of the spectrum.