Tenant Reviews for 3737 COGDELL ST UNIT # 210

Staff is different and all do not seem happy like before. No more friendly smiling faces residents Iare used to. We miss how it used to be Tiffany made it feel like home. It’s not the same as it was the first couple of years. It’s a shame. Didn’t want to renew for this. We made decision to move to another hanover.

From the moment I walked through the doors, I was taken aback! This building is so beautiful and the staff is so welcoming and kind. I was greeted by Tiffany who happens to be the property manager which is rare to find these days!

Tiffany Lam has been so great to work with throughout our move. We are happy to live here and the maintenance staff is great too. Edgar and Rolan responds very fast to any maintenance we need fix. Very satisfied. We just signed another 12 mths and couldn't be happier. With the restaurants and shopping finally opening up, it's nice to walk around in the evening for a stroll and to get a quick bite.

If i could give tiffany more than 5 stars, I would because she deserves it. This just happened: I was locked outside of the building because I lost my keys. I called the maintenance emergency, and they were going to be here within 1 hour and I was fine with waiting. Within only 5 minutes of waiting, Tiffany called me and met me downstairs to get me a new key set and it's 8pm on Sunday. This is just one of the many things she does to go above and beyond for this building. THANK YOU TIFF

Building is beautiful and clean. Even though they did not have a 1 bedroom with what I needed, I wanted to let Tiffany know she was great throughout my visit. Very pleased with her customer service. Will definitely recommend her and this complex.

Really great management group and staff which makes a huge difference with living quality in an apartment. Packages are well organized and kept. Building is always clean and other residents are nice and pretty quiet.

The staff here are the most customer focused team I have ever dealt with. Recently I lost my keys and I was expecting to wait at least 1 hour for someone since it was about 11pm at night. But Within 10 mins, Tiffany came to help me. I was really shocked and felt so bad. Her response she didn’t want me to have to wait 45 mins for the maintenance team to come out and also that if she can help take some things off her mnt teams plate, she will be glad to do it. What a champ!!!

I couldn’t have better things to say about my entire leasing experience working with Tiffany! She was incredibly personable and made sure that all my needs were met. Not to mention that the apartments are stunning. Modern amenities and perfect location, checking every box on my list. I can’t wait to move-in!

Happy with our choice of moving here. Leasing staff have been helpful and attentive. Very close to park and walking distance to places to eat. Pet friendly and large green space for dogs. Neighbors are nice. Quality apartments and love amenities.

I would recommend anyone looking for a nice place and wonderful community to look here. Very close proximity to park, midtown, downtown, and galleria. Close to a Whole Foods, Kroger, traders, sprout, HEB. The new team has seem to gotten things down and have been helpful through the holidays with packages (Joesph and Regina). Tiffany has always been great when we have concerns and addresses them almost immediately. Maintenance staff responds quickly to service requests and is probably the best we have ever had.