Tenant Reviews for 4510 Briar Hollow Pl

The first floor apartments are below street level, they flooded and now everything is stinking! There are rotten steps on the side of the building, trees and sidewalk aren't maintained and now doors have been left open and building is abandoned.

I have lived at Treetops for 16 months now. I have to say in the beginning I was not happy because I had been at my previous residence for 13 years. Now that I've been there a while I am completely happy and am very glad to have made Treetops my home. The staff has been nothing but kind to me. Priscilla really goes out of her way to accommodate her residents and is so nice to everyone. When one of my dogs passed away suddenly she and the staff sent me a sweet card! Dennis is very good about calling you when you have a package delivered (I forget these things) and they'll even take it to your apartment! Tomas and Maria are absolutely delightful! Tomas handles every maintenance issue (even after hours a/c calls) :) with a smile on his face and gets things done perfectly! My tiny dog goes bananas when she sees Maria cleaning and has to give her kisses! There has never really been any issue with noise (you live in an apartment so some noise is expected) and I have always felt very safe here, even late at night! The neighbors are friendly and I've made some great friends! Oh! And did I mention every few months they have breakfast for the residents, maybe pizza for dinner one night, Christmas parties and other get togethers? Another bonus! Every apartment seems to have something unique about it which is pretty cool. I really like my current unit which is located next to the elevator, laundry room and trash chute which has been AWESOME:) but I'm transferring to a different unit so my tiny dog can have a little yard. I plan on staying here as long as they'll let me! :)

I used this site in apartment hunting and feel that I must help the community find a great place to live, just as I have benefited from others' contributions! I've been living here since August 2014. Neighborhood Can you get much better than this area? I can literally walk to the Galleria and a nearby Target. I'm surrounded by lush trees, posh folks, and friendly neighbors. I am spoiled by the neighborhood. Never had any problems with anybody in the complex because they are equally easy-going, positive, friendly, and ambitious professionals. Safety This was a particularly important metric for me. I have felt very safe here. There are no break-ins or anything to be frightened of here. There is a gate to get into the complex, then even more locked doors to get further into the exterior of the complex, and then more locked doors to get into the apartments inside of the building. It's very safe around here. Maintenance Tomas, the maintenance man here, is absolutely the best. He is friendly, attentive to needs, and gets things done in no time. He will always take a moment out of his day to talk to you. It's really comforting to have a friend like that keeping care of the place. Noise We are far from the roads, so no noise from cars. The only other source of noise I can possibly think of that would affect an apartment would be neighbors, but when you have professional neighbors (many couples, too) like the ones here, you can count on serenity 365 days a year. Grounds Tomas and the other guys the complex contracts (?) with keep the place looking charming and lush. The flora and fauna are always looking clean, no messy leaves covering the lot. Laundry room on site works fine. Pool is clean. Grilling area and patio is clean and functional all the time. Office Staff Priscilla is very, very friendly and will help you out any way she can. I am thankful for having such wonderful staff to manage the complex, I imagine unfriendly staff making for a hostile place to live. Thankfully that's not how it is here. Great place to live, would live here again if I wasn't moving!

I moved in this new year and so far everything has been great. Best part is reserved parking since everyone gets an assigned spot I never have to worry about people parking in my spot or having a spot. If I have friends over they just park on the street. Plus you need a remote to get in AND out of gate which I love. Staff is always friendly and helpful and they accept packages in the front which is awesome because I get alot of packages =) one of my stove burners wasn't working so I just called and told the girl on the phone and maintenance came out the next day! Maintenance man is very friendly and polite too. I live in a one bedroom and my apartment is spacious for the square footage. Gym is small and quiet which is great for when I actually do get around to working out. I dont really hear my neighbors so cant complain about noise and since the complex is so small I cant imagine anyone else having issues. The property is older but it is kept up with so well and the price is really really great for the area. Last but not least super dog friendly place allows big dogs when most places only take the little ones =)

The Tree Tops has been a great home to me for the past couple of years. It's an awesome location and price for what you're getting. I have an assigned spot inside the property, which is gated so no fighting for spots. Which has been a huge problem for me at previous apartments! Everything is inside the building (ex: mailboxes, laundry room, stairs/elevator) so it's always easy to get to wherever you're going without having to worry about the weather. Mainly I really like how small it is, so I've been able to get to know my neighbors or at least be familiar with the people who surround me. I love this place, and will be staying as long as I can!!

I lived here for 2 years - under previous management and current management. Both have been very responsive to requests and neighbors are great. Plus it's is great location and the way prices are going in the area it is worth it to live here in small quiet community that is well maintained. They will deliver packages to your apartment if you request them to do so if you can't make it to office during office hours. Very nice. Always fix things in timely and respectful manner. It is really friendly community - have made good friends here. The pool area is great. So close to 610 but without the noise. I would recommend moving to tree tops.

I would suggest you to live here if you work close by the Galleria. Two main factors are the location and safety. It's super convenient to go everywhere you want: groceries, shopping, foods, and parks. You can always get away from heavy traffic on 610 by local roads. Safety: as the apartment is mostly surrounded by offices, I've never heard of any break-ins. The community is gated so you and your car is safe at night. In addition, the staff here is super friendly. Nancy she's always smiling and helpful. The maintenance guy is also great. You can always expect your service request to be taken care of by the next day. Even though the building is old, it's very well kept. It's worth the price you pay for! I have lived at Tree Tops a little over 7 years. My years here have been wonderful! The location, affordability, and friendly staff have all played an important role in my pervious decisions to stay. As my life is changing, so are my accommodation requirements. I have lived at Tree Tops longer than I have lived any where. The Friends I have made through this community will be Life Long and this is an opportunity to say so. I was raised, and believe: Home is where you hang your heart!!! Thank you Tree Tops

Great Community, care for the residents and do a great job at it. Thanks!!

I have lived at Tree Tops for quite some time. I have seen changes in managers and the recent change in management, and I continue to stay here. The property is well kept, and maintenance is prompt and efficient. There is a community feel which the management works hard to maintain with monthly social events and introductions whenever people are in the office. Although the buildings are older, they are solid. I never hear my neighbors through the walls or ceiling. Additional benefits of Tree Tops include the convenient access to the West Loop, bars and restaurants within walking distance, nearby parks (small one very close by and Memorial Park down the 610 feeder), and the pet friendly policy (we are a crime-free zone thanks in part to dogs on the premises).

I have lived at Tree Tops a little over 7 years. My years here have been wonderful! The location, affordability, and friendly staff have all played an important role in my pervious decisions to stay. As my life is changing, so are my accommodation requirements. I have lived at Tree Tops longer than I have lived any where. The Friends I have made through this community will be Life Long and this is an opportunity to say so. I was raised, and believe: Home is where you hang your heart!!! Thank you Tree Tops