Tenant Reviews for 9140 HIGHWAY 6 N

This community is a very safe and welcoming place to live. I appreciate that each apartment includes an attached garage, which adds both convenience and security. The location is close to everything I need, making daily life much easier. It is a wonderful environment for raising a family, and the office staff is consistently supportive and responsive.

Customer service was amazing! From the leasing agent to the assistant manager they made me feel welcome. I absolutely love my apartment and the amenities of the complex. The maintenance staff is always top tier as well.

When I first moved in it was fantastic, the building unit is okay no upgrades besides the lighting outside. property management is also okay but the corporate office is non existent. outside of that they're okay the have a playground for children for kids pool etc.. pretty family oriented.

Staff comes into your room it continuously and without notice Trash dumpsters are always over filled onto the ground There are no pet weight limits Dog breeds accepted are not enforced Maintenance has no clue what they're doing. It takes two sometimes three time entering your apartment to take care of one issue If you report bad staff behavior you will be retaliated against.

Don't be fooled by their giant office or lake, cause that is the only place that gets attention. Landscapers only cut around the lake sometimes to make presentable for new customers, hopefully you don't live in the back. Pool is always closed or dirty from broken pumps. Maintenance crew has bad quality skills repairing anything. You will get ignored for maintenance requests and you will get lied to. You will also be scammed with hundreds of dollars worth fees with no explanation. The office never answers the phone even though they tell you to call for any help. I've never wanted to move out of a complex this much and I've lived in several. I've also never paid this much a month for a horrible experience. This place will not feel like home

Nice secured quite clean environment with quick response team when requested for service on repair of damages. Children can be raised here with no hesitation. My only problem is they have too many additional bills after you signed the contract which is a ripoff. Also the late fee percentage is too extreme especially sometimes when you paid in full they'll still bring you additional fees.

Have have a great experience here at falls at copperlake apartments really enjoy the gym and pool nice walkway around the lake that sets in the middle of the apartments also nice and quiet at night and 4 minutes away from Kroger

It's ok. From the eye, it looks nice I see them making efforts to keep the property cleanon the outside , seems well kept except for the occasional ------ furniture dump people do around here . I wouldn't stay another year tho. I've had neighbors from hell since the day I moved in so it's been anything but peaceful. ??. The ant infestation is so bad . I ended up having to go to the store and kill the ants around the flower bed near my front door. And then on the inside, they are just unstoppable. They're in the walls.. they come out of the sink in my bathroom. They be randomly in my shower crawling . They compromise my $30 candy I bought from a festival that was in my room. That was not even open and still in the original wrapper . They somehow got inside of it. Every time I think I've gotten rid of them and I haven't seen ants for a couple of weeks? yeah, just kidding , they emerge again. Just leave one crumb on the counter and wait. In the kitchen I have thrown away so many groceries. They have gotten into every open package Or box even if it has a chip clip on it. To the point where if you open my pantry now it's nearly empty because I don't even store stuff in there anymore. I have stuff in the fridge that don't even belong just to keep it from the ants . They even made it all the way over to my desk area. Second shelf where I have a jar of Moschino cherries for my alcoholic beverages and they were crawling all over that. I guess because a drip it was on the side of the jar and it's sweet. They also managed to get inside of my medicine cabinet, which is above my microwave and was crawling all over my elderberry syrup jar, again something sweet? but still annoying as ever . I had an ice machine that I waited so long to buy and spent $600 on it to have it on my counter so I can enjoy my iced coffee and mixed the drinks, THE ANTS GOT INSIDE OF MY DAMN ICE MACHINE AND WERE MIXED IN MY ICE SO I'VE HAD THE PLEASURE OF EATING THEM. I HAD TO UNPLUG MY ICE MACHINE AND I HAVEN'T BEEN ABLE TO USE IT SINCE BECAUSE I'M AFRAID THEY ARE GOING TO COMPROMISE THE MOTOR AND YES, I HAVE PICTURES AND VIDEOS TO PROVE IT. I now have to store open bags of chips and cereal syrup and anything sweet because they will literally get in anything that's open.. my freezer continuously ruins my ice cream and frozen treats that I have for myself. Weird because my food seems to stay frozen, but my ice cream always ice over and looks melty. I made one maintenance request and they showed up unexpectedly after waiting on them for a couple of weeks. And didn't fix the issue that I had back in February. I just gave up on that . My neighbors child runs and stumps so much she stumped my recess lighting out of my ceiling, and it almost hit me in the head, and I went and banged on their door to let them know I didn't even mention to maintenance that I needed another light because again it's weird how the respjnd to things , if they do . One because I never know when they are going to come and that makes me uncomfortable. I get charged for pesticide, but no one has ever came in my apartment to spray. The front door has a poor seal at the bottom . And I have been staring at it and wondering if the daylight that I was seeing shining on the bottom of the floor was actually that of the adjacent patio door?. But it wasn't?. One day maintenance was power washing the front door area.( which is great ??) but he sprayed all of the water into the house which confirmed that there is a gap under the door, which also confirms why I always have those giant monster roaches in the living room, they are coming under the door.?? and I'm absolutely mortified of roaches . None of the plugs work on the patio. My son's light in his room never worked. So I bought him a lamp., the vent in his bathroom sounds like it's on its last leg and the other light in his bathroom is also about to go out. It's very dim. These are all problems. I wanted to reach out to maintenance about but again I don't like how they enter the apartment. And then one of the times that they did into the apartment it took me three days to realize that they were here. I can explain more in detail on the phone. It's just too much to text as I've already use 4000 characters.. thank you .

No issues with the apartment. Very roomy. Garage could be more spacious but it is adequate. Everything is very well maintained and nice. Have only used maintenance once so I don't have a lot to say it was responsive

Bad communication from the office staff, gates are always broken, no visitor gate to walk in or out of we have to wait on cars to enter or exit to walk out. unsafe for elementary kids to get to bus stop