All 25 tenant reviews.

“The best location in houston. The friendliest staff. Beautiful Pool and club house. Lots of open space with lots of trees so it actually feels great. Perfect combination of city and nature. Many things to do all around. Museums, stadiums, restaurants, bars, parks. It really has it all. It really is the best location in all of houston even better than river oaks.”

“I moved into The Viv in March, 2023. It was a smooth move in, the office staff have been very friendly and helpful with all of my needs. Maintenance is quick to respond, there was one issue that took them a few times to get corrected, but they didn't give up until it was. Overall, it has been a good experience so far.”

“It's been good. The staff is professional and easy to communicate with. The property is clean and relatively quiet. It is also close to the things I like to do. The pool looks nice and everyone I've come in contact with has been friendly.”

“My experience so for with community has been amazing. The staff is understanding and willing to help with your every need. They are very pleasant and goes to extreme measures to make sure we are happy. I would recommend this place for people to move to”

“It is good for the amount of money that it is. The apartment is classy and well maintained, it really does seem that they try their best to make each apartment look nice. I haven't been here too many days though so I do not feel too qualified to give recommendations. It does have good vibes.”

“I love the community, location , management and maintenance staff are super friendly and respond promptly with solutions if needed. We have the best pool in montrose! Property is landscaped beautifully and kept clean!”

“Great Experience, property is well maintained. Only issue ever has been excessive noise coming from the pool - both during approved hours and after the pool has closed. Other than that - great experience.”

“We have lived here for just a little bit over a week. The staff was super helpful when we moved in. We went to the pool and everyone that lives here is super nice! The apartment is great for the price and location.”

“Just moved in , easy and pleasant. I really like the community and all the amenities. Staff is extremely friendly and very nice ??. I feel very safe here . And the property is easy to get in and out of .”

“Crystal, the leasing agent, was very courteous. She was attentive to our needs. Very prompt at responding and keeping us on top of things. The community itself is clean. The apartment that we picked was to our liking and very nice.”

“We just moved in! The staffs are friendly and make us feel welcome. The unit is in generally good order and thanks for making our move smooth and easy. We can only collect the key at 3 pm, which we were informed in advance and were able to plan around it and made the actual move the next day!”

“It was a good price. The new Gatewise system they have implemented is a major reason why I won't renew my lease. I tried talking with a front office person about it and she was plain rude. This system requires you have your phone on you at ALL times to access the residence you pay for. What if someone goes running/biking without a phone? What if someone inadvertently forgets their phone? What if someone's phone dies? I've already seen an elderly resident locked out because her phone was dead. Exclusively utilizing this system to access the community was a poorly conceived idea. An apartment complex cannot require that a person live with their phone on them at all times. We should be provided an alternative method to access the residence we pay for.”

“Unfortunately the experiences are not what I was expecting. There is no fine for the out time trash or out of buckets trashes. The hallways are always messy. It's been more than a month the elevator is not working.”

“Awesome community and service. Friendly staff and awesome savings and discounts. Also clean community and easy move in process and staff was great with working with movin times and helping where things were on property.”

“The move in process was great and easy. I like the features the apartment offers such as opening the gate with my phone, package concierge, and codes for the pool/hangout area. I do the think the apartment staff should reach out to move in people a couple of days after move in to check that everything went okay.”

“This is a pretty good community! It's a bit pricey but overall cheaper than similar complexes in the neighborhood. The common spaces and gym are very nice, and the parking garage is some extra security. Maintenance staff are quick and professional. The only thing I'd really like is better signage on the buildings, or maybe a map - I run into confused delivery drivers all the time.”

“Initial experience was not pleasant. However, Rosie, the leasing specialist turn that around and made the second experience wonderful. She apologize for the prior issue and has gone above and beyond to make me feel welcome”

“Nice place. They need to invest more in their property and current residents if they want to keep people here. Just signed my renewal, hope that they can get the grounds maintinance, resident maintinence, and services to a better level”

“I like the location and the apartment inside. outside the complex looks old , dirty ,bad color. The green area is not more green very mess and dirty from dog , delivery room messy . New construction coming in the same area ,i think you need consider to improve the quality the Complex ViV.”

“The community is located in a wonderful area close to many Great restaurants. I love how close I am to the schools. The office staff was very nice. And the community seems pleasant. I love all the amenities that's offered at this location. Including the fitness center and pool.”

“I would give this apartment complex 10/10. The complex is in a great location, staff here is friendly and responsive, and I've been living here a little over a year and I feel safe being here??????..”

“It is good but it can be better, the location is great. Since Covid it has changed, it is not kept as it was before. There are areas that are not being kept as they used to. I understand it is hard to get people to work . Overall is ok but I'll move when my lease is up.”