All 25 tenant reviews.

“Overall I have had a good experience but for the past year some basic services like elevator constantly not working. Additionally management mass communications at times seem to complain to tenants instead of explaining issues occurring at the community.”

“Excelente y muy buena la tensión del personal y la comunidad es excelente definitivamente les recomendaría este como su futuro hogar la comunidad es muy tranquila y súper limpia es súper agradable gracias al personal por ser tan amable con los residentes”

“ENCORE MONTROSE is an amazing community. My unit is spacious. The staff is super helpful and attentive. A great place to call home. The manager is great! Response time is very quick. All of my questions and concerns are answered as soon as possible. I definately reccomend to anyone with pets and kids.”

“I’ve had a fantastic experience living at Encore Montrose. From the very beginning, the staff has been exceptional — they were supportive and responsive throughout my apartment search, application, and move-in process. Their helpfulness really set the tone for a smooth transition. The location is ideal. It's close to everything I need — great restaurants, grocery stores, parks, and Midtown — yet just far enough from the city center to enjoy peace and quiet. It feels both convenient and safe, which is a rare combination in Houston. The community amenities are always clean and well-maintained, which shows that the management cares about resident experience. What really stands out, though, is the affordability. For the square footage and prime location, the rent is extremely reasonable. I truly feel like I’m getting great value. I would absolutely recommend Encore Montrose to any close friend looking to move to Houston.”

“Competitive rate, nice neighborhood, greats apartments. I love living here, it’s very convenient. It’s not a vet big neighborhood so it’s easy to find and at a great location. Free EV charging, love that.”

“I love this community and all of the staff members here at encore montrose. The amenities are always nice and clean. I never hear a lot of noise and everyone is very friendly. I would recommend encore montrose to my friends.”

“I lived here for 5 years and I used to love it. Now there’s decline in quality. Maintenance is great. They need to do a revamping and make the amenities worth the price. The gym is subpar at best. There are 2 elevators (front and back) and they are constantly out of order. If it’s not one, it’s the other or both at the same time and you’re forced to take steep flights of stairs. Imagine climbing stairs in the summer! It’s sad because it was once great. Changes in management”

“I’ve been living here for about eight months and absolutely love it. The location is unbeatable as it backs up to the rice, village neighborhood that has fantastic sidewalks for walking and huge trees. Maintenance is fantastic. The amenities are very simple, but the pool and gym are great.”

“My first 2 years were amazing. Management was nothing less than Exceptional and maintenance has always been amazing. Unfortunately in my latter years Management has been everything but professional, courteous and caring. I try my best not to deal with with them and I don't understand why the senior leadership of this property hasn't done anything about it. I use to be proud to share with my friends how wonderful it was to live here, now I just say "oh I live in the museum district near downtown". When I first moved in there was this amazing scent they would use in the common areas and hallways, but now all you smell is Fabuloso. The office (as far as the eye can see) is well kept so it gives a false impression. I miss that scent now that I think about it. Ask me why I have stayed in spite of...I'm recovering from a serious illness that attacked my body and income. I didn't have the strength or finances to move. Now that has changed and I'm looking for a new place within the next few months.”

“After living here for almost three years, I have officially decided not to renew. They got a new manager named AJ and ever since he joined the place has really gone downhill. The elevators are always broken, packages and door decorations are stolen, and the noise complaints have gotten out of control. Management NEVER acknowledges any of it. Not even a message that they are working on it or are aware of the situation. When I first moved in, the place was great. I renewed twice and generally do like my apartment, but it is not worth the price anymore.”

“Maintenance team is always on time, always do the job well done and in a quick manner. They are professional, friendly and respectful. Same goes for all the staff at Encore. Amenities are always clean. Every time I call or email the front office they reply in a short time.”

“Very quiet and calm area. Very nice amenities for all. Clean and accesible. The staff always helpful and kind. The partaking spot is good too. And the corridors are quiet. In general it’s a good place.”

“Everything is perfect, I like our leasing office, they are professional and patient. But sometimes I can hear the noise from neighbors, and the highway, which sometimes may bother me. Additionally, the blinds don't block out enough light.”

“I am a new resident at Encore Montrose. The entire experience so far has been amazing. From the initial tour, to the move-in, the management team has been topnotch. And the property is safe, beautiful and in an amazing location. I plan on making this my home for a long time.”

“I felt good to choose encore Montrose, the 1B1B is nice and good equipped. Really nice building, quiet and energy saving. I really appreciate the assistance from the agent manager Yesenina, she is really helpful and professional for helping with my lease.”

“Encore is a beautiful apartment complex and wonderful if you have dogs. The real-grass dog park is perfect for dog lovers. When friends and family visit they love the layout of our apartment and always admire the high ceilings and fixtures. It’s very well maintained. I also feel very safe in this complex.”

“I recommend anyone looking into moving into a quiet, clean, and well managed apartment complex then Encore Montrose is the place to check out! -The complex is just about 5 years old and still feels new. -The property is well kept -The management is very organized and great at informing the community on anything”

“This is a very clean building, with beautiful amenities. My apartment was exactly as I saw it online and it is exactly what I was looking for. I love having an asigned parking spot. Been living here for a couple of days but so far so good.”

“Responsive and pleasant maintenance & staff but they're outmanned by the spectacularly bad construction and durability of the building. Unwinterized pipes repeatedly burst and flood apartments. Funky things happen with the electric wiring- from fans buzzing to outlets shorting. Toilets flush well but make weird groans throughout the day. Sheetrock & base molding crack because of how the building moves/ vibrates. There's a meaaaannn german roach infestation in the west building. And then there are occasional break-ins in the garage because its layout and lack of surveillance makes it opportune for ne'er-do-wells to steal in the wee hours of the night. However the common areas are nice and underutilized. The location is great. Neighbors/ People are chill. I will miss having two exercise rooms.”

“I've had an amazing time here, and I can't wait to keep living here. It is super quite and everything is effective. The maintenance staff is nothing but amazing. I'm grateful for living here. Everything is great.”

“Overall I am pleased with my experience, but there are a few concerns. One being that since I have moved in people have stolen cars out of the parking garage not once, not twice, but three times since I have moved in. I have only been living here 4 months and the apartment complex has done nothing to remedy the problem all they say is “crime can happen anywhere” so I’m sure it will continue to be a problem.”