All 25 tenant reviews.

“Vanessa showed me around the community. She was patient and very detailed. She showed me multiple apartments, the amenities and even the beautiful rooftop. I can't wait until my lease is up to move to Millennium.”

“My boyfriend and I love it here! Our apartment, the location, and the amenities exceed our expectations. The office staff and maintenance staff have been great! They have been extremely kind and helpful, which I did not experience at my last apartments. We highly recommend!”

“I've been extremely impressed with this complex as well as the management in the time I've lived at Millennium. Management has always gone above and beyond when it comes to customer service, and have been punctual when it comes to repairs needed at my apartment. The complex is also clean, well manicured and safe! Would recommend living here to anyone.”

“When we first moved here 5 years ago when the Manager Tommy was here everything was perfect! No break ins, elevators worked, the building was always clean. Then Tommy left everything went down to breaking in apartments, vehicles , place dirty, and it has become ------,, then Torri came along she fixed the problems, then thing's started happening again, then Timothy came along, he made a lot of changes that were great. Everything was perfect, then he left, now there's new management that is no good. Elevators have been out for awhile especially the one in the parking garage that's been out for a few months and have never been fixed. This is an ongoing issue, Fire alarms are always going off, the building i live in is so filthy, maintenance doesn't keep up with you when you report your issues, The management doesn't answer or return phone calls, dogs, urine and poop everywhere and stays in the building for day's, there's been a lot of of break ins into vehicles, vehicles are stolen, garage doors are always going out. This is too much! I'm glad that we'll be moving out soon! This is not a safe inviroment to be living at. So I advise you not to rent this apartment complex.”

“In major need of updates/upgrades that management refuses to address and down plays concerns. Like many others have mentioned in past reviews, the apartment unit itself is fine but there are major issues with the amenities and management. Pros: •Near shopping and Restaurants •Apartment unit itself in good condition •Close to Fwy •Community events Cons: •Fire alarm randomly alarms late at night/early morning regularly each month for several months now •Elevator to rooftop has been out of service for several months. You have to walk up flights of stairs to access. •Garage gate breaks down at least once a month for several days and sometimes over a week at a time allowing anyone to enter and security concern •Pool area fire pit has been out of service for several months. Also some tenants have their dogs in the pool/hot tub. •TV near the pool area do not work with not remote or instructions for operation. •Carpet in public hallway areas is in major need of replacement. Heavy dirt and animal droppings are visible often. • Charge $50 administrative fee for online electronic rent payment and will not accept any other payment methods. Hiding admin. fees varies per tenant •Management should informed tenants when maintenance will do repairs that will cause loud noises in the area the work with be preformed. That rarely happens unless it is building wide. •Gym is small and outdated. TV’s in the gym do not work. Wi-Fi in the gym will not work but only in lobby area. Sanitize wipes constantly out of stock. Dumbbells weight missing from the rack to complete the dumbbell set. •Lot’s of trash on the parking garage levels, Some areas missing trash containers. •Key fobs intermit working with door readers/garage gate. Several times tenants have been locked out or unable to use key fobs to access the building. With that said, for the price management is charging at this location you can find plenty other modern/updated apartment buildings for same if not less rental prices.”

“Living here in 2019 was amazing (building, location), but then a change in management & staff towards the end of 2019 led to a significant downhill chain of events. I gave the property a break March - May 2020 while we all grappled with life in the global pandemic, but there is no excuse for the lack of access to management, amenities, maintenance requests, etc that we experienced June - August 2020. The negligence and severe lack of professionalism at Millennium High Street is not what I paid for when moving into this complex and is certainly not acceptable. The Dinerstein company should be embarrassed and ashamed at what they allowed to go on (or "not" go on) at Millennium High Street and they should also take accountability. - The management and office staff were completely unreachable, inaccessible and unresponsive from March - August 2020. The doors to the office downstairs were literally locked, so you couldn't even go speak with someone. The staff were also not answering the phones, so unless you were interested in signing or resigning a lease here, they ignored the residents. The office lobby was closed for almost 6 months, while all of our neighboring complexes had been open for months; the staff here were hiding. - Outstanding maintenance requests, taking up to 15 days to resolve. Millennium High Street's maintenance team (2 people) continued to work on vacant apartments while paying tenants waited. This was not maintenance's fault, they are awesome; management's direction is to blame. - Recurring cockroaches despite Terminix treatments and a meticulously clean apartment. After failed treatments, management told me to keep my drains plugged; I've plugged my drains during the days and nights for more than 8 months and I still find cockroaches in each room of my 2 bedroom, 2 bathroom apartment. We've even caulked all cracks and re-weather stripped the hallway and balcony doors. The cockroaches are coming through the walls/electrical openings/plumbing etc. This is a building issue and leads to an unhealthy place to live. Management is aware the outside mulch has not been changed for more than one year and that pests are living under the mulch. - Packages get stolen. When the office was closed for almost 6 months, the package carriers were unable to leave any packages anywhere other than the Parcel Pending area or outside the building. When the parcel lockers were full, or the carrier didn't feel like putting the packages in the lockers, the boxes would sit in a big pile as a free for all. I had a package stolen and management did nothing. In fact, the manager at the time complained to me about the package carriers and advised me to call them. I was left to absorb the problem and cost. - Amenities were closed for more than 5 months. Even the restrooms had a padlock on them, refer to my photos. We continued to pay the same amount of rent with no access to amenities for 5+ months of our lease. The neighboring properties amenities were open a minimum 2-3 months before Millennium High Street; I called the office multiple times asking to get an update on when our pool would reopen and my calls went unanswered, voicemails never returned. - Residents and their guests not wearing masks despite a global pandemic leads to unsafe living conditions. 9 out of 10 residents here still do not wear masks (Sept 2020). March-August 2020 masks were not being recommended nor enforced by this property; they only had mask signs by the mail room/parcel lockers/locked office doors (so first floor, on left side of building) - that is it. No signs nor hand sanitizer, whatsoever, anywhere else in the building. The elevator on my side of the building didn't even have a calendar, let alone any CDC or mask reminders. This complex brought in a new manager named Torrie at the end of August 2020. That same week, they opened the amenities, opened the office doors and put up mask signage. I believe Torrie will make a positive impact on this apartment community (she genuinely cares) and will do her best to turn this property around, but that does not forgive what the paying residents endured the past 6 months. Shame on you, Dinerstein Company, shame on you.”

“I love this community because of the location and local restaurants. I use to live in midtown a year ago, and it wasn't my cup of tea. I needed a new environment with more professional vibes. I am impressed by the amount of detail”

“Stay away from this place! Management will lie to you over and over again! My bike was stolen from the bike rack provided by the apartment complex inside the "secured" garage. Cameras captured the theft. Management spent over 60 days stalling me and the Houston Police in order not to give the Police the images from the security cameras. From my perspective they are protecting the criminal who did it and don't want an investigation from the Police. Management works against the security of residents as they allow these thefts to occur and don't allow a proper Police investigation.”

“I have loved living here at the Millennium High Street and have not had a single problem. The staff is so helpful and nice and always available to help. The apartment complex is always clean, well kept and safe.”

“I've lived here for 2 + years and really enjoyed living here. Great team of employees from the maintenance to the management team. Location is great, close to everything. Great restaurants within walking distance and shopping. The apartments are quiet. They always do events to keep the community together.”

“I just renewed my lease for another 14 months. Great staff, great maintenance crew, great amenities, located next door to The River Oaks District. I could not be happier, and would recommend The Millennium to anyone looking for upscale, luxury apartment, living.”

“Going on my second year and happy to be here! This complex is next door to the River Oaks District and Bosscats where I frequent often. You can walk to Target, restaurants, bars and close to the Galleria and Highland village. Love the amenities from the tanning bed, fitness gym and the roof top views of the city. No complaints about maintenance and office staff are always helpful.”

“I am so excited to write my first review of The Millennium High Street! I have to say, when I first visited the property back in May 2016, it was love at first sight! When I took the tour of the property the hallways and walkways were clean and glistening, and smelled fresh! I loved the property even more when I toured the unit that I currently live in with the spacious closets, tall ceilings, and modern design. I easily envisioned myself living there and enjoying the amenities of the rooftop, poolside, and Jacuzzi so needless to say, I leased. During my stay the management staff has always been professional even though there has been 4 to 5 different managers since I moved in. My experience with the maintenance staff, has been great. And I can thank one person in particular Eli, who has been nothing but exceptional! Overall I have enjoyed the property. It is truly in a great location where an Uber ride costs on average of $12 to get to downtown and similar places. However, fast forward to 20 months later the property looks as if it has been neglected for what looks like years! It is interesting to me how someone can rate the property a 5 star in as recently as this month when the walkways and carpets are filthy in many of the common areas and have been way before H Harvey, and on any given day you can find dog feces in the hallways, stairs, or parking structure. The website boasts it's a "Luxury" and "A High-Style Urban Oasis"! We clearly have two different definitions of luxury and high-style oasis! These are pictures from yesterday 02/13/2018. All that is missing from these pictures is graffiti on the wall and it would look the projects from a movie! The entire time that I have lived there, there has always been at least 2 or more things out of order, broken, or just plain not operational, whether it's the Jacuzzi, the elevator(s), the gates to the garage, the security cameras, the grills, fire pit, and/or the pool. The elevator to the rooftop became non-operational around Thanksgiving. Whether it was the ghost of Harvey that caused it or not, we can expect that it will be broken for months to come. I find it extremely embarrassing to have guest over because trying to access the rooftop through the parking structure looks like a war zone. (These are pictures from 02/13/2018 as well). I have complained about the garage appearance and requested pressure washing only to be told that there isn't running water in the garage and the budget was approved and will be cleaned in the spring. I guess the pressure washing companies that have the huge water tanks only work in the spring and every two years. And how hard would it be for someone who works at the property to clean these filthy signs to the garage that we see every time we go into the parking garage? But yet this is a 5 star community where neighbors let their dogs defecate in common areas and not remove which is against the law!!! With all of this said and there is so much more, there is no wonder why the referral fee has jumped from $750 to $1250. I do believe that the Millennium can be that property that it once was but it will take a real monetary investment. My expectation is to live in a luxury community that is commensurate of the rent I pay and I don't think that this is asking too much!! I have never asked for any credits toward my rent, no discounts on rent, or attempted to win points to reduce my rent and I pay my rent on time. I just want the The Millennium High Street and the Dinerstein Companies to do the right thing!”

“I've just renewed my lease for my second year here at High Street and couldn't be happier. Office staff always helpful, maintenance guys are quick to resolve my problems and the location couldn't be more convenient for me with all the restaurants, bars, Ipic Theaters and TARGET being walking distance.”

“This place is absolutely ridiculous. I have lived here almost a year now, and have meant to leave a review each time something exceedingly absurd happens, but kept thinking it was a "one-off" or wouldn't happen again”

“Very friendly staff. They took care issues when they raise. Great communication from the leasing office, email, notes on the door... they will make sure you are informed with what's going on around the place. The best part is the people staying. Nice neighbor and strong community, especially during the Hurricane Harvey. I feel very safe staying here and safe for my 7 year old daughter as well.”

“Fabulous operations team in the office and quick response by the engineers for very minor repairs. The property is clean, safe and other residents are very friendly. Amazing AMAZING location - just next door to the River Oaks District and Highland Village.”

“I would recommend this property. Lower rent for the same type of unit in this area. Walking distance to shopping, restaurants and entertainment. Tommy and his team care and give outstanding service. Shop around and come back here!”

“This place use to be a 5 star property 3 years ago, the staff is amazing, the location is great, the pool and hot tub are great all year round and the interior of the apartments are nice but the property has taken a down fall. In the last few months there have been several vehicle break-ins. The break-ins were happening often, our car was one of them which ended up having 10k in damage because it was a luxury brand! The staff didn't do much at the time and again the cameras just missed it happening.. Hmm odd id say. When all of these things were occurring the office did nothing to inform residents or increase security, and the gates to garage always seem to broken, sometimes for days on end. The hallways seem to always smell like weed and I even found a crack baggy in the hall while walking my dog. I wasn't going to leave a review because the office staff has always been so nice but the icing on the cake was when our 2k bikes were stolen from what was said to be a secure location to lock up your bikes. Come to find its not so safe and no cameras watch the areas. Our neighbor even had her mirror cap from her Mercedes Benz stolen. I defiantly would take a closer look before signing that lease and don't be enticed by the "specials" once you lower your prices and offer crazy deals you always are lowering the future integrity of the property.”

“I love this community! It is beautiful and the location is great! The staff is awesome and welcoming and the rooftop is my favorite place to be!”

“Great apartment complex with great management”

“Been 1 month and i could not have asked for better service, view or hospitality. Management is one the best i have encountered. Very professional and quick to respond with any concerns or questions i may have. Kudos to Tommy and his outstanding team!!”