“Sync Med Center offers a very easy and fast process to renting. Gustavo was very helpful to showing us 2 different options in apartments so we could make sure we were getting the right one for our family and pet. Pets are very welcome in this Community.”
— 2950 Old Spanish Trl · Houston“I have been dealing with a severe roach infestation in my unit since I moved in this past August, and despite repeated reports and follow-ups, management has failed to resolve the issue. This is not a minor inconvenience?it is a serious habitability and health concern. The infestation has escalated to the point where I am now finding roaches inside my refrigerator. Pest control efforts have been minimal and ineffective, and management has been largely unresponsive. I want to be very clear: I am not responsible for this infestation. I maintain a clean apartment, take my trash out daily (I live next to the trash chute), do not leave dishes in the sink, and have even switched to disposable dishware to eliminate any possible food source. Despite these efforts, the problem persists, indicating a larger building-level issue that is not being properly addressed. This situation has rendered my apartment uninhabitable. I have had to temporarily rehome my cat due to safety concerns and am currently staying elsewhere because I cannot live in these conditions. Meanwhile, I am still being charged full rent. At this point, this matter goes beyond poor service and raises serious concerns regarding the property's compliance with basic habitability standards. If this issue is not resolved immediately with a comprehensive and effective solution, I will be escalating this situation further, including filing formal complaints with the local health department and pursuing all available remedies under tenant protection laws. I have consistently fulfilled my responsibilities as a tenant. It is unacceptable that management has not upheld theirs. Prospective tenants should strongly consider how ongoing health and safety issues are handled here before signing a lease.”
“So far so good. Roaches and bugs are a big problem and we pay a fee to exterminate the bugs but the problem still exists. The parking garage has a bad order from the garbage area. The garbage area sometimes have rodents around the garbage.”
— 2950 Old Spanish Trl · Houston“I love the maintenance staff, they're super friendly and are always working on cleaning/repairs. There is always going to be bad neighbors who don't clean up after themselves but the staff tries really hard to keep the place clean. I appreciate it!”
— 2950 Old Spanish Trl · Houston“The community here was very welcoming!! I had such a great experience working with the front office as well. Overall the move-in process went by smoothly. In addition, the apartment itself was in good condition.”
— 2950 Old Spanish Trl · Houston“No comment. No comment. No comment. No comment. No comment. No comment. No comment. No comment. No comment. No comment. No comment. No comment. No comment. No comment. No comment. No comment.”
— 2950 Old Spanish Trl · Houston“When we went and toured the apartments the staff was really friendly and welcoming. They offered us beverages and snacks. Gustavo was really helpful and professional, we enjoyed taking the time out and visiting.”
— 2950 Old Spanish Trl · Houston“SYNC is a a really great location and the Texas Medical Center. It is a really great, safe, and clean apartment complex. By far my favorite apartment that I've lived in Texas. There are rare instances of noise from some neighbors, but never anything too bad.”
— 2950 Old Spanish Trl · Houston“The property needs some updated security systems and the doors are too easy to get into. The property management needs to enforce rules around the property as well. The property can use some more community activities!”
— 2950 Old Spanish Trl · Houston“SYNC Med Center is a great community. The amenities are fancy and curated and the staff is kind and professional. I moved here in October and found a valuable home for me and my colleagues. The house is well designed and comfortable.”
— 2950 Old Spanish Trl · Houston“Great front office staff and available and willing to help you. It's a nice and quiet community and reasonable price for a great space. Would recommend to everyone to move here. Can see myself staying here for a while.”
— 2950 Old Spanish Trl · Houston“"The only positives about Sync Apts at Med Center are the location and common areas. Rent is overpriced for the quality?laminate floors, carpets worn within a month, and multiple things that broke and stayed broken even after maintenance visits. The front desk staff act friendly, but they only care about money. I went through the eviction process and was ultimately not evicted, but they require rent in full with no partial payments. Not worth the cost unless location is all that matters."”
— 2950 Old Spanish Trl · Houston“The Maintenance Team was friendly, courteous and highly efficient. Please share my feedback with the maintenance team. I was especially impressed with the level of expertise the team member's respect showed as I was at home during the repair event.”
— 2950 Old Spanish Trl · Houston“It has been good. Overall, the community has been good. There hasn't been significant noise issues during my years here. There was a time where break ins were happening in the garage and I did not feel safe. The upgrade for security took a little longer than I would have like but it did come eventually.”
— 2950 Old Spanish Trl · Houston“Comfortable apartment with very fast maintenance service. Leasing office is also very nice and understanding. Since living here for 5 years now I haven't had any major problems that wasn't swiftly addressed”
— 2950 Old Spanish Trl · Houston“Everyone working at SYNC has been kind, courteous, flexible, and patient. The community has almost everything you could ask for in one location. It might not be the most walkable neighborhood or the coolest, but if you work in medical, I'm not sure this can be beat. Looking forward to becoming a tenant!”
— 2950 Old Spanish Trl · Houston“Everyone is great Lourdes and Stephanie helped me so much and the approval process was so quick. Can't wait to be at my new home. I'm definitely looking forward to using all the great amenities and so greatful I get to be close to work and all of the great places close by.”
— 2950 Old Spanish Trl · Houston“Excellent location, staff and community. Only negatives are some of the amenities like the grills and water fountain filter are not maintained or operational. The common areas are nice but I would love to be able to use the grills.”
— 2950 Old Spanish Trl · Houston“Sync Med Center is the best I've ever experienced. Security, capable management, maintenance - it could not be better. The neighbors are great, friendly. It's a great living experience here for me. Whenever I had any problems - they were solved fast. Couldn't be better!”
— 2950 Old Spanish Trl · Houston“It's quiet and people are friendly. It's clean and well maintenance. The community is very welcoming with social connections in the office. The communication is well reciprocated with knowledgeable people.”
— 2950 Old Spanish Trl · Houston“Sync has been a great community as a transplant from Seattle. The staff were always helpful with service requests and packages and are very friendly and engaged with the community. When I start my healthcare career I really like the shuttle to the medical center that stops at the lobby. Sync is very quiet and the balconies have a really nice view of the courtyard and water features.”
— 2950 Old Spanish Trl · Houston“So far move in has been great and the area is very walkable especially with such a close grocery store that caters to Halal diets. As well the commute to work inside Houston is fantastic with easy availability. Security of the apartment is great as well.”
— 2950 Old Spanish Trl · Houston“It is alright, If you're looking for a reasonably priced apartment in this area, it's worth considering, but I'd recommend visiting in person to get a feel for the environment before signing a lease. it is alright”
— 2950 Old Spanish Trl · Houston“Very nice professional staff, and attentive to any special requests asked. Prompt services rendered, respectful and courteous staff.Easy to contact office personnel. Apartment grounds are well maintained.”
— 2950 Old Spanish Trl · Houston