Showing 31–40 of 40 reviews · Page 4
Anonymous
4 years ago
Pros: Front desk is nice and helpful. All requests have been promptly addressed. Cons: AC is noisy.
Anonymous
4 years ago
Pros: Solid apartment layout and views. Amazing location for convenience of train access and shopping. Nice staff/doormen. Great amenities for the price (Chelsea piers, roof deck) Cons: I have lived here for 4 years and at first it was great. However, it seems that upkeep has gone downhill and management tries to pretend that everything is fine. There have been many issues in the building related to elevators not working, people stealing apartment numbers from doors , smells, debris in the hallway, and other nonsense. The worst part is that management will not do anything to stop smokers from smoking in the stairwells and balconies even though the lease dictates that this is a smoke free building (including private balconies). Our neighbor smokes every 30 min from early morning to beyond midnight and the smoke comes directly into our apartment yet management will not put a stop to it. I suffer from asthma and allergies so this has left us unable to open our windows or enjoy our balcony at all due to the frequency at which he smokes. People smoke in the stairwell too which seeps into our bathroom. A new neighbor moved in a few months ago on our other side and they started smoking as well so rest assured any time we open the window smoke fills our apartment. Advice to landlord: You need to enforce the no smoking policy. I have contacted management and they won’t even send out a notice to the residents of the building reminding them of the terms of their lease.
Anonymous
4 years ago
Pros: Front desk staff is great. Cons: Had issues with cigarette and marijuana smoke and odor from neighboring units. While it’s a smoke free building there was no enforcement of this and the issues in my area of the building were continuous throughout the lease. Avoid if you’re sensitive to this.
Anonymous
4 years ago
Pros: I had a great experience living here - the front desk and mailroom staff were all amazing, and the maintenance staff was super responsive. My unit was great with solid finishings, and I love the location of the building. I thought they did right by residents during COVID to immediately set up safety guidelines. Cons: The main issue is the construction noise from nearby developments. I lived on the Livingston Street side and would be awoken early at 7a with jackhammering that was decibels louder than the permissible limits. Especially when working from home during COVID, colleagues I was on calls with would be able to hear the construction noise. I was aware of the development and signed a rider when I moved in (in exchange for a small rent reduction), but I had no idea it would be that bad. This ended up being largely irrelevant because of COVID, but initially I didn’t like the separate fee for amenities, and that the gym (the attached Chelsea Piers) was a separate cost. Completely understand that it’s a separate business but would have loved a more modest gym option that was included.
Anonymous
5 years ago
Pros: Friendly doorman and mailroom, overall pretty clean Cons: Hallways always smell of weed/cigarette smoke
Anonymous
5 years ago
Pros: The building itself is fantastic: great kitchens, appliances, layouts, bathrooms. Management responds to maintenance issues within a day. Doormen are super sweet and very helpful. Verizon Fios hookup. Amenities are nice, though there is a $50 amenity fee every month. Cons: The neighbors in this building are awful. I constantly hear loud music at all hours - loud enough to physically shake the walls of my unit. I’ve overheard domestic disputes and animal abuse. There’s one guy on my floor who clearly has no idea how a trash room works, and stands outside the trash room door and just throws everything through the cracked door onto the floor, resulting in broken glass, garbage, and hazardous situations for everyone else who intends to actually use the provided chute. I constantly am having to ride elevators with maskless people. I have seen two neighbors dragged out in handcuffs in less than a month. I’m not sure I like how strict management is with some weirdly specific things - my neighbors are allowed to have six children that I’ve literally witnessed climb the shelving units up to the ceiling of the amenity spaces, but I’m not allowed to own more than one dog? (Though considering the behavior I’ve seen from the adults here, maybe the strict policies make some sense.) Additionally, I’m not sure what the deal is with the Goodwill across the street - but every night there is a massive trash pile strewn about the sidewalk, and there are people fighting there almost daily. Something to note: this building DOES have a recent bedbug history, but the leasing office will do everything in their power to not disclose it to you as they are required by law. I probably would have never signed the lease if I was properly informed of the bedbug history. Advice to landlord: I honestly don’t know if you have any control over your tenants until they do something hazardous to others, but I doubt people will continue to pay such high prices to live in this building if some of these antics continue.
Anonymous
5 years ago
Pros: The staff is Good. Cons: Noisy neighbors, but god forbid you complain. Says its dog friendly but my dog barked once for 5 min and got a warning about noise. How about deal w/ human noises at all times. Also price hiked every year, and charging me for a patio i cant even bring my dog to. INot worth it. Advice to landlord: If you have good tenants that pay on time and give you no trouble, be more flexible when it comes time to renew leases. Also, My dog is cleaner than a lot of the humans that go to the outdoor patio. If your gonna charge over $1k for patio usage, allow every member of the household to enjoy it, THAT MEANS THE DOG TOO.
Anonymous
5 years ago
Pros: -Chelsea Piers downstairs and you get 50% off discount -Staff is VERY friendly and willing to help always! -building amenities are very nice and clean -apartment has tons of space and light -quick response from handyman when needed -nice finishes in the apartment -manager handled a legal problem with a neighbor in a very professional manner Cons: -have never had a change of the air conditioning filters -windows on the outside have never been cleaned in over a year -a bit of noise from upstairs neighbor but nothing that I couldn’t handle -sometimes hallway smells like weed -this is big: there is a DUMP outside in front of the building. Probable something having to do with the Goodwill being in the front. But it becomes a messy sight, not to mention some sketchy people around. Advice to landlord: More pressure for the dump outside to get under control. Too many people loitering. Also, some regular maintenance of the outside of the building and ac filter change at least once a year but preferably twice a year.
Anonymous
5 years ago
Pros: Convenient location, friendly staff, overall very clean Cons: Paper thin wall, neighbor was awful, constantly loud but the management seem to be doing nothing about it. leasing office won’t give back security deposit Advice to landlord: Do your part and to control the noise issue!
Anonymous
5 years ago
Pros: Amazing location with every train close by, facilities kept clean, responsive staff, Chelsea piers in basement Cons: Have to pay $50/month to use the work from home amenity Advice to landlord: Keep it up- great price for all the perks