Showing 11–20 of 31 reviews · Page 2
Anonymous
3 years ago
Pros: The building and the amenities are nice, for the most part (see other reviews for "minor" issues like being charged for the amenities during pandemic, or the outdoor area that's been in construction for over a year). Cons: The cherry on top for me was when I moved out. I requested a security deposit back and they casually told me that they're withholding $800 for damages. Mind you, the "damages" were regular wear and tear and a TV mount holes that were drilled by the super himself. I asked for an itemised bill but was told instead to look at the pictures of the holes. I was also never given an opportunity to fix any of the damages — something that's allowed by law in NYC. When I refused to pay this ridiculous made-up amount they simply never sent me my deposit back. It took over 2 months for me to get the check back — minus $800 — only after I sent them a demand letter and filed a small claims case. Currently suing them for this unlawful withdrawal and an absolutely unprofessional behavior. Advice to landlord: Um, get better?
Anonymous
4 years ago
Pros: The rooftop is nice but again....nothing works. Cons: This building look like luxury....but its garbage. Don't fall for the pictures. Everything is broken. They're are 2 elevators for thousands of people. The noise level at night on week days is INSANE. And they just raised prices to an insane amount. The pool which just opened after years is not well managed...too many people all the time.....hours are limited so good luck using it. Advice to landlord: Take better care of your building.
Anonymous
4 years ago
Pros: Not a bad building and maintained well Cons: Neighbors are noisy and every apartment is over priced
Anonymous
4 years ago
Pros: New with some cool amenities Cons: Most amenities are bs. The pool will probably never become available. Garage design is stupid with cars blocking one another. Anyone can come into the building, the door people don't really check who they are or where they're going. The front of the building is always covered in dog shit. The mail room checks in your packages just to lose them (literally 2x on the same month). There's tons of crap to mention but I really don't wanna waste my time with them anymore. I'll tell you this: they will screw you over on your way out. They continued charging for the garage after we cancelled it, they broke into the apartment without a proper scheduled walkthrough when no one was home to start repainting the walls, and with a whole bunch of strangers in the apartment, they claimed there was a random stain on the floor that would cost us our entire deposit. Wonder where said stain came from... :/ AH! One of their staff also tried stealing a leather jacket from our closet by hiding it in a dark plastic bag and placing it next to painting supplies right by the front door. Shady a.f. Advice to landlord: I don't even know where to start. Do your job?
Anonymous
4 years ago
Pros: Great roof and fun amenities. Cons: Understaffed, untrained dogs that shit everywhere and stink up the sidewalk
Anonymous
4 years ago
Pros: I loved the staff/concierge/front desk/facilities!! They were all SO helpful and nice, and worked so hard. The package retrieval system was great and very professional Cons: I felt like the rooms are very small and very expensive. The sink handles were inexplicably pointy and scraped my hands! Ahhh! And you can hear EVERYTHING in the hallways. Advice to landlord: Maybe don't charge for all amenities in one package- pick and choose!
Anonymous
4 years ago
Pros: Lots to do Cons: Noisy, unorganized and a bit dirty
Anonymous
4 years ago
Pros: Amazing amenities that usually aren’t found in the price point Cons: Loud, still in process of building some amenities, management is figuring it out but still somewhat chaotic operations
Anonymous
4 years ago
Pros: -fun, a lot of a amenities, probably best in the city -variety of gym class, very great instructors -super clean -free grocery delivery -thermal mass (low energy bill) -modern appliance -super kind front desk staff -responsive management Cons: -noise. on weekend night the roof is tuning into a big frat party -random cockroach problem, bld has came several time dealing it in timely manner but hasn’t been fully resolved -when dealing with complaints in the building, not a lot is done -ppl smoking inside the bld and the HVAC system carries the smell -the pool has never opened and no foreseeable future operation plan, don’t be false advertised Advice to landlord: -more strict protocol on guest especially on the roof at weekend -more flexible on lease negotiation -gym should not be used for personal training sessions when there is a building class schedule - way too many ppl especially during COVID
Anonymous
4 years ago
Pros: Nice building, great gym Cons: Management is completely unresponsive to complaints, neighbors are extremely loud Advice to landlord: Deal with your loud tenants