Showing 1–10 of 19 reviews
Anonymous
1 years ago
Pros: Managed by a management company, Great apartments Cons: Not any, maybe rent increases Cant bring guests to roof for free
Anonymous
1 years ago
Pros: Amenities Maintence team is very responsive Lots of space Cons: Construction but hopefully should stop Price point is high
Anonymous
1 years ago
Pros: Access to Q train. Cons: Elevators always out.
Anonymous
1 years ago
Unit 31C Pros: Decent clubhouse in complex, extremely responsive handymen staff, friendly security staff, good neighbors in general Cons: At least one elevator is always having problems, leading to huge inconvenience. Advice to landlord: Maybe some sprucing up of the floor hallways would be nice
Anonymous
2 years ago
Pros: - all staff including doormen, maintenance workers, and security guards are such wonderful people and make the building a great place to live Cons: - management company (Ogden Cap) has too many rules. For example, food deliveries cannot come through lobby, only service entrance; you must schedule your moving date/time with them and get it approved; if you dispose of semi-large or large furniture items in the trash/recycling area, they will charge you - building has many maintenance issues. This last winter my heat stopped working about 10x. Maintenance was quick to respond and is always courteous, but I got sick of going to bed freezing cold - elevators take too long. Too many people living in the building and too few elevators - inefficient use of money. The staff is tasked with sweeping sidewalks, polishing glass in the lobby, etc. when other more important issues such as lack of heat and elevator overcrowding are more significant issues Advice to landlord: Ask the residents what they dislike about the building, and try to incorporate their feedback
Anonymous
2 years ago
Pros: The package room, facilities and lobby staff are all wonderful. Cons: Do not move here. If they haven’t flagged for you, there is a never ending Local 11 water-proofing project ongoing. (They did not flag for me. Going so far as to only show me the apartment when it was quiet without me knowing.) It’s clear they have no clue when it will be done. (Who is managing the project? I get that it’s subject to weather and other factors but they never seem to know what happens next in any concrete way. They post weekly vague messages about where the construction workers might be during the next week.) When it came time to renew my lease, I had little choice but to renew because I had an upcoming surgery so moving was out of the question. I thought for sure I’d get a deal because there is construction noise 8 hours a day, 5 days a week. My STUDIO was going for close to $4K. When I asked if they priced in the construction, they said yes; they felt it was competitive because it’s a luxury building. (This is a luxury building in the lobby. I can’t see “luxury” anywhere else but maybe I have a different definition.) To make up for the construction, they have a baby room and some working spaces set up. Whenever you ask about the construction, instead of trying to tell you something useful, they point to those rooms. (So now I’m paying for rooms to use during the daytime instead of my apartment?) After my surgery, the noise was horrendous. The caretaker I brought in said it felt like “punishment” listening to it. I had asked before about whether there would be significant work around my apartment at that time (they didn’t know) and pointed me to the rooms. What use is the rocking chair in the baby room or a desk on the “working space”? I need to be in bed resting. I pay for an apartment. Not some room in an adjacent building. The windows are not properly sealed so you’re getting all the construction dust, outside noise and hot/cold air leakage. In general, do not expect compassion or understanding from the management office. I hope they have stock in this company because they act like they own the building. They just regurgitate the party line without thinking if it applies. Also, the elevators constantly breakdown. Once I was suspended on the 31st floor for 30 minutes. Just don’t move here. There are other buildings in the area with the same or similar amenities where no one will be drilling above your head incessantly. Advice to landlord: Be realistic, mate.
Anonymous
2 years ago
Pros: Very close to subways and only a few blocks from Central Park. The units are massive for NYC although rent can be high and the rent increases for lease renewals are outrageous. Very nice tenants - a mix of working people and families. Kind staff in the building (facilities, package room, doormen, etc.). Work requests are answered very promptly. Cons: Management doesn't really care about tenants (even though workers in the building are super friendly and lovely). Windows are not properly sealed and let in lots of noise and hot/cold air from outside. They should be double paned. Elevator has issues from time to time which can be inconvenient. Currently going on 5+ months of outside construction which is incredibly noisy for any who work from home. Advice to landlord: Finish up the outside construction. Double pane the windows. Insulate windows better!!
Anonymous
3 years ago
Pros: Liked that the building was right by the Q. Cons: Management company was difficult and unclear.
Anonymous
3 years ago
Unit 27M Pros: high rise security package room fitness center Cons: Currently have construction going on and when it’s near your window it’s LOUD fitness center is additional charge and they only allow lease long memberships elevators get congested dogs pee in elevators
Anonymous
3 years ago
Pros: - Very quick and attentive service. - Staff very friendly - Good amenities Cons: - Management office standoffish Advice to landlord: Keep at it!