Tenant Reviews for 2 GOLD STREET

Expensive but OK

Pros: Does the job and the management people are very nice Cons: Very expensive for what it is — including a very mean leasing office, the laundry room is a disaster, its a mess and half the machines never work, and things are always breaking (but they’re pretty responsive at least) Advice to landlord: take better care of the laundry room it’s such a headache!!!

BEWARE DO NOT RENT HERE

Unit 3210 Pros: Front desk staff is nice Cons: HORRIBLE MANAGEMENT. DO NOT SIGN HERE. There is a hidden "tax abatement fee" for about $500 that they tack on to your rent, so the rent stabilization is not really the case. I was a tenant for 3 years and when I tried to argue the rent increase with various cases in the area including lower rents in the actual building, they did not budge but will offer months free to new tenants. Expect your rent to increase drastically. My lease ended in May and they charged me for June rent by adding a balance to my account even though my lease no longer exists and refused to reverse it saying that I should have stopped autopay in their system. They have dodged all of my calls and when I finally did get someone on the line from billing they told me accounting never closed my account but they dont know who is in charge and that they do not have a boss or a supervisor???? I now have to wait weeks for them to reimburse me via a paper check while they hold onto $4,300 and I DO NOT EVEN HAVE A LEASE ANYMORE. After I moved into my unit a large crane went up in front of my window and a rooftop bar opened right next to my bedroom. The elevators are extremely unreliable - there is always at least 1-2 down and can take 15 minutes to get an elevator to your floor. There was also a fire in the courtyard and they closed the laundry room for months. When I left in May it was still not open. The leasing office is extremely unresponsive when you need to contact them as well and you will have to follow up several times. They will not call you back, no matter how many times you email them to call you or leave messages. They think its funny - Anne from billing was practically laughing at me regarding the erroneous $4300 charge. Additionally safety is a huge issue - I was in my unit when the fire happened and not a single alarm went off as my unit filled with smoke. However, the alarm went off every time I turned my oven on. I called the front desk and was hung up on. It was extremely alarming and I am grateful it was not a bigger fire. I had to follow along on the citizen app to see the status. Advice to landlord: Do better

HORRIBLE MANAGEMENT. DO NOT SIGN HERE. There is a hidden "tax abatement fee" for about $500 that they tack on to your rent, so the rent stabilization is not really the case. I was a tenant for 3 years and when I tried to argue the rent increase with various cases in the area including lower rents in the actual building, they did not budge but will offer months free to new tenants. Expect your rent to increase drastically. My lease ended in May and they charged me for June rent by adding a balance to my account even though my lease no longer exists and refused to reverse it saying that I should have stopped autopay in their system. They have dodged all of my calls and when I finally did get someone on the line from billing they told me accounting never closed my account but they dont know who is in charge and that they do not have a boss or a supervisor???? I now have to wait weeks for them to reimburse me via a paper check while they hold onto $4,300 and I DO NOT EVEN HAVE A LEASE ANYMORE. After I moved into my unit a large crane went up in front of my window and a rooftop bar opened right next to my bedroom. The elevators are extremely unreliable - there is always at least 1-2 down and can take 15 minutes to get an elevator to your floor. There was also a fire in the courtyard and they closed the laundry room for months. When I left in May it was still not open. The leasing office is extremely unresponsive when you need to contact them as well and you will have to follow up several times. They will not call you back, no matter how many times you email them to call you or leave messages. They think its funny - Anne from billing was practically laughing at me regarding the erroneous $4300 charge. Additionally safety is a huge issue - I was in my unit when the fire happened and not a single alarm went off as my unit filled with smoke. However, the alarm went off every time I turned my oven on. I called the front desk and was hung up on. It was extremely alarming and I am grateful it was not a bigger fire. I had to follow along on the citizen app to see the status.

Good fidi Building

Pros: The staff is great and very responsive! Any issues were quickly resolved Cons: The elevators can be slow, seems like one is always out of service resulting in a line in the lobby. Construction on Platt led to a lot of noise.

2 gold - decent place to live

Pros: Good building atmosphere Good amenities Safe area Clean building Cons: Heating had small issues and clanged Toilet would often have issues

Good building in FiDi

Pros: Responsive maintenance team Cons: Sometimes neighbors were loud

Great place to live

Pros: Attentive management - easy to file service requests Cons: AC is weak

2 Gold is a great apartment

Pros: Front desk staff is great Building responsiveness is good Amenities are great Cons: A bit restrictive in terms of facility use

Great Place to Live

Pros: Very friendly building, unbelievable doorman, super safe, very response maintenance Cons: Expensive Laundry, gym isn’t the greatest

Have loved living here for 3 years

Pros: Doormen, maintenance requests are resolved quickly, safe Cons: Lots of students, elevators can be slow