Tenant Reviews for 235 W 56TH ST

This place caters to the sure money of corporate housing. THIS IS NOT AN APARTMENT BUILDING AS YOU KNOW IT ! IT IS A HOTEL WITH TRANSIENT TENANTS, THE MANAGEMENT SUCKS

I think you are talking about Symphony Place not Symphony House since these are not renovated they are new and we don't have a super, new or otherwise. Please change posting

Before you decide to rent an apartment in this building there are some things you should know: Recently, the building hired a new super who is neglecting the building. It sometimes takes 5 maintenance requests before a repair is made. Also, after 9:00PM and before 8:00AM there is no one on call in case of emergencies. The Super is either out gambling or somewhere in a drunken stupor. In the event of a fire, you probably will not know about it because many of the apartments are not equipped with functioning smoke alarms. As well, most of the apartments have heating and air conditioning units that are always breaking down and ownership is too cheap to replace them. The building advertises renovated apartments but don't let the name fool you. Other than marble countertops in the kitchen and other minor cosmetic improvements, the apartments are essentially identical to non-renovated apartments. They use the term renovated as an excuse to increase the rent. Therefore, it is a ripoff.

I have lived in the building for over two years. There used to be a noise issue during the day when there was construction across the street. Since the construction finished it's been very quiet here. The windows are double paned, so if your windows are closed, you cannot even hear the average hustle and bustle of the city. Even with the windows open, it's no noisier here than any part of Manhattan. Take it from me, a native Manhattanite. I have lived all over Manhattan and this block is actually quiet compared to most.

We are bicoastal and need this place to sign for all of our packages while here, and away. we liked other buildings better but chose symphony house, because of its 24/7 dooreman policy. in the four weeks that weve been here, the doormen have turned away 5 fresh direct deliveries. they only called my cell, didn't email or sign for it...on all five occassions. the fresh direct folks said the problem is endemic to symphony house, and most deliveries to the address have issues bc of managements delivery policy. the poor doormen, who are simply following orders to turn away if they cant reach the resident by phone, are now the scapegoats of this awful issue. i think the problem is they dont want to use the lobby space to story the groceries, but guess what? you are a full service building; act like it. a call to management was met with a frustrating and ------ idiot, who redirected me. with two kids in diapers, fresh direct is essential to my survival and the symphony house will be losing a resident if this doesnt change. ps. every time were on the elevator someone is complaining about them turning away groceries and even fresh direct complains about the problem working with this building.

We have been generally happy, the regular doormen and front desk folks are great, weekend doormen less so. They try really hard on the maintenance side - very nice and punctual. It is noisey, but the views are great. If we don't stay, it will be due to the fact the rooftop, gym and pool are not always included in the rent and has different management. That part of the facility is aging badly, is poorly managed and has indiffernet staff...not sure why they don't incorporate it into the building itself and renovate....it really occupies some prime real estate.

we are subletting and the flat is perfect for our limited needs. The front of house staff, though, needs some serious training by Resnick about what is acceptable and appropriate on the job behavior. The doormen in particular, are either on their mobile phones, chatting with friends outside or with concierge staff, and mostly giving residents attitude. Concierge staff does their job but again need some attitude adjustment. I told rental office, and new building super who all confirm I'm not alone in my experience. The location keeps people coming to rent, the way the building's run and its staff keeps the smart folks leaving.

EXTREMELY, EXTREMELY noisy! We ve been in the building for almost a year and we are definitely moving out once the lease ends and we are on 30 floor. First about the positives: -great location - swimming pool NEGATIVES: -extremely noisy due to: 1. Non stop construction on 57th and Broadway and 8th. 2. Heavy traffic starting at 4am on 57th and Broadway ( welcome to you regular 4am alarm traffic clock!!!) 3. Gubbage truck at 5-50am..if you aren t up by this time, you are definitely will be! 4. Swimming pool is great, but if you plan to do it during the lunch hours, guess what&!...maintenance hours from noon till 2pm. 5. Another construction on 8th ave between 54th and 55th just recently started with some interruptions will be continued (money are gone for the current investors, but the new investor will join next year) . Management is ok, not very friendly

We have been living at Symphony House for several years -- not sure exactly why we have put up with big rent increases and lots of construction noise. With the building under construction on 8th ave (between 54th and 55th), plan to be up as early as 6:30am. The evening doormen are friendly and helpful, but the daytime staff are rude and unhelpful.

I have been living in Symphony house for about 6 months. The _only_ good thing I have to say is location, location, location. My apartment filled with second hand smoke from my neighbor, and the company said there was nothing they could do for months, until suddenly I threatened legal action, and now, poof, the smoke is gone. The building does not let deliverymen in (that's right folks, no fresh direct, no chinese food, no nothing!) except for certain unidentified tenants. I still can't figure out the rules, probably because they're not written anywhere (not even in the lease!!!). This can't be legal. The doormen (except for two guys that are ok) are rude. One mouths off to me when I do not say hello. The laundry rooms are filthy. The hallway carpet is filthy. The "outside running track" is an obstacle course of broken boards, cracked surfaces, and puddles. The gym is only open till 3 pm on Fridays (do any NY professionals get off before 3 pm on Friday?!?). And the rent is ridculously hight.