Showing 1–10 of 18 reviews
Anonymous
8 months ago
Pros: Super convenient location, responsive management, have not encountered a single bug in four years of living there, great views Cons: Relatively thin apartment walls, also have had to do water / pipe work that has been a bit disruptive
Anonymous
1 years ago
Pros: A great location. A nice lobby and rooftop. Mostly very nice and friendly staff, with some exceptions... Cons: 1) Management is not friendly and not very responsive either, takes days and sometimes several reminders for them to respond. 2) Pest control is lacking - I saw huge roaches a few times downstairs, but what's worse is that they came into our apartment through the plumbing system a couple of times (11th floor). Advice to landlord: Management team is lacking good customer service skills
Anonymous
1 years ago
Pros: I really enjoy living at Symphony House - management is easy to work with and the doormen are great. Location is extremely convenient to a lot of different trains and the units are new and refurbished. Very thick walls so sound doesn't travel which is a huge plus. The gym isn't as nice as a paid gym but it definitely gets the job done. Cons: Some units don't get great natural light but overall very happy with the building
Anonymous
2 years ago
Pros: Gym pool doormen space and views Cons: Ongking renovatikn works on weekdays, bad if wfh
Anonymous
2 years ago
Pros: Rooftop pool and gym Excellent communal areas - newly refurbished and suited for coworking Cons: Ground floor shops could be better Ground floor park closed
Anonymous
3 years ago
Pros: - friendly doormen - supers are very responsive to fix things in the apt - nice pool and gym - stunning view of the Central Park on the rooftop - can’t beat the location. Convenient to get anywhere. - generous closet spaces Cons: - noisy surroundings in midtown - kitchen is small if you like to cook often at home
Anonymous
3 years ago
Pros: Staff is very friendly, laundry in every floor, trash management is on point, individual heating/cooling in every apartment, and a small private balcony. Hard to beat. Cons: Some problems with the shower drain and hasn't been able to get fixed.
Anonymous
3 years ago
Pros: Apartments are spacious enough Cons: The insulation is absolutely terrible. Wind blows through the windows very loudly and woke me up frequently, I had to tape them shut which barely even fixed the problem. There is so much heat leakage that the apartment becomes outside temperatures within 10-20 minutes of the heat being off. The floors would get so cold my feet would start to hurt even wearing heavy socks, heat of course does nothing to fix this as it’s just poor insulation. I flagged this to management so many times, they avoided my messages and dragged it out thru the winter, lying about how quickly the windows would be replaced. Upper management does not get involved and property manager is tasked with stalling til your lease is up. Also very loud, sirens going off all the time even on a high floor I hear everything. Very limited kitchen storage and shelves are mostly in impossible to reach places for a person of average height. Bathrooms don’t have direct heating on and get freezing cold in the winters. Advice to landlord: Be responsive, don’t lie, actually fix problems for your tenants and if you won’t, give them abatement.
Anonymous
3 years ago
Pros: Its clean and has good amenities when you can use them. Love my apartment itself. Cons: They don't let delivery guys come in the doorman are not very helpful with accepting deliveries that aren't from the mailman and they will lose your stuff and act like its not their fault but thats their job... you can't go in the pool after 7 PM or even on the roof after 7 PM on the weekends and the management of the roof and Gym are really rude they charge you for your friends going on the roof and they have a limit of 2 people. Advice to landlord: Its a great building itself but they really need to be more considerate of tenants
Anonymous
3 years ago
Unit 28R Pros: So many amenities, pool, jacuzzi, roof decks galore, elevators (although constant maintenance) laundry in floor, balconies etc. some staff people are friendly and professional Cons: Doormen are rude, unprofessional at times. Rent increase is significant this year, constant construction with windows and elevators disrupting serene amenities Advice to landlord: Don’t raise rent, you’re building has not gone up in value yet and the quality of life is still lacking.