Showing 31–35 of 35 reviews · Page 4
Anonymous
5 years ago
Pros: The staff, especially the front desk staff. It's a huge building but several of the doormen/women knew our names and apartment number within weeks of moving in. Handymen have been super helpful as well, especially when dealing with moving boxes and other issues around move-in. Apartments are a bit bigger than in other buildings in the area, especially for the price. Balconies and views are great. Laundry room is big and well-maintained. Noise insulation between apartments seems pretty good. Location is great. Ultimately the building meets our needs and serves a purpose. We won't live here that long. Cons: The elevator situation is awful and made worse because of covid. The three main elevators aren't nearly enough and at least one of them is frequently out of order, leading to long wait times. But the worst situation is the service elevator: there's only one, and it's the only elevator which goes to the basement (and therefore the laundry room). I end up carrying tons of laundry through the lobby and down the stairs any time the service elevator is in use for trash pickup, which seems like most of the time. Also, when one of the other elevators is out of service, they put the service elevator in the main grouping to alleviate capacity issues; but then there's no way to get to the basement. There's very little communication from building management. Water shuts off and we have no idea why. Occasionally we hear about elevator outages but not usually. Two handymen walked into our apartment last week - while we were home - to do an annual balcony inspection, two days before the email went out letting us know that annual balcony inspections were a thing. Some apartment layouts have kitchens which should not be allowed to exist. They're little caves in the middle of the apartment with almost no ventilation. Don't live in the C line or whichever line mirrors it on the other side of the building if you intend to use your kitchen. These kitchens also have a door leading directly into the 2nd bedroom with no soundproofing at all. Our door actually has gaps where it's not fitted to the door frame correctly. Very shoddy construction. We have not had problems with water pressure as other reviewers have mentioned, but the plumbing is suspect. Our toilets clog daily. I've never seen anything like it. Prices are high for an older building with a lot of issues, and without a lot of amenities, even if the apartments are bigger than average. The gym has been closed since the beginning of the pandemic. Advice to landlord: Better communication would go a long way toward making people feel like the building is well-managed. Just tell us what the situation is with the elevators or the water. It's so much worse when we don't know.
Anonymous
5 years ago
Pros: Front desk staff. The views. Location. Water pressure is good—when the water is working. Cons: Water bugs and bugs that I can’t even identify came out when construction began on the exercise room last year. Elevators are always slow or broken. The air conditioner never works properly, and if you ask for another one they give you one that has been refurbished. The new one works for a few hours then breaks down again. Hot water problems all the time, constantly fixing the boiler. We don’t always get notice that there will be no hot water for the day, or sometimes there’s no water at all. Whenever an apartment is under renovation, drilling starts bright and early at 7 AM, including on the weekends, and it’s so loud and constant it’s impossible to sleep through, but it’s also in irregular bursts so it’s impossible to tune out as well. The drilling stops in the afternoon, but then the hammering starts instead. Caught Jose the handyman trying to get into my apartment a few times, since the building keeps spare keys for all apartments and staff have access. There were no emergencies in my apartment and he would run off when he found out someone was home sleeping. How did he know I had left the building unless I was being watched? Can’t trust the any of the handymen in this building. Don’t keep anything valuable in your apartment. I am missing valuables so I know they were in my apartment when I was out. Also don’t let the staff see the jewelry you are wearing. Building has mold. Also water leaks from higher floors and ruins the ceiling when not caught on time. Caught tenets partying during Covid. Party building like the rest of the neighborhood. They have not lowered the rent for Covid—way too expensive to live in a building that’s pretty much broken down. If you have pets, no dogs are allowed here, only cats, and they are $150 per animal. They won’t tell you what the application fee is until after you start the application process and fill all your information in. Advice to landlord: Just because the lobby looks like 1 million bucks does not mean the rest of the building is in good shape.
Anonymous
5 years ago
Pros: Doorman Fred is great Cons: Building manager. All airconditioners are old and barely work and simply get moved around to another apartment when you complain. Balcony is very dangerous and in no way meets government regulations. Advice to landlord: Rent is waaay to high for what your building offers
Anonymous
5 years ago
Pros: Good views of river Cons: Slow elevators Water bugs Advice to landlord: Better exterminator please
Anonymous
5 years ago
Pros: Front desk staff Location Views Cons: 1. Maintenance requests are often not completed or closed/placed on-hold prior to completion. 2. The building manager is arrogant, misogynistic, disrespectful and attempts to intimidate tenants (especially women) who request accountability. 3. Front desk instructions for one's unit are routinely not followed and any attempts to follow up on open maintenance items leads to unanswered communications and/or the building manager begins to belittle, disregard, and/or gaslight you. 4. The elevators are constantly out of order. 5. Heat and water are consistently unavailable (at times without notice). 6. Roaches crawl out of the pipes/holes behind cabinets, in the tub etc. 7. Building management often does not inform tenants of major building issues including a significant water leak within the building just last month. 8. Intimidation and bullying by building manager. 9. Unsafe and abusive environment with building manager (toward women especially) Advice to landlord: Respect the tenants. Take maintenance requests seriously and address all reported issues promptly. Treat tenants with respect. Do not tolerate abusive behavior by building staff. Create consequences for inappropriate behavior. Fix the elevators. Eliminate roaches. Remove mold. Address maintenance issues promptly.