Showing 1–8 of 8 reviews
Anonymous
2 months ago
Pros: Nice building, great location and neighborhood. Cons: Several tenants are aggressive, inciting conflict with other tenants, many drug users, they have lived there for years under affordable housing and management has not evicted them even after violent incidents.
Anonymous
1 years ago
Pros: The building stays clean Cons: Some tenants still smoke even though it’s prohibited Advice to landlord: Nothing
Anonymous
1 years ago
Pros: This building has modern fixtures and is relatively new. There are some helpful amenities such as a fitness center, party room and more. Cons: Management is neglectful at best. There is a general lack of care/interest in the well-being of residents that stems from the property manager. Several residents have reported her unkind attitude towards those living in the building. This building has had a roach problem from March of last year. There have been class C violations, as well as 311 complaints—over 15 roach specific complaints from March 2024 onward. Management is aware of the problem unit but has failed to effectively address this issue. I have never heard of a building with weekly exterminator visits scheduled until now. Though it is promised the exterminator is available weekly, this has not been the case. Scheduling changes without adequate notice or communication, vastly inconveniencing residents who need help. Some residents have reported seeing 20+ roaches in a day… this building is just over five years old. Advice to landlord: Show sympathy to residents experiencing issues and try to address problems at the root. Getting mad at residents who respectfully self-advocate because it “makes you look bad” displays a concerning mismatch of priorities.
Anonymous
2 years ago
Unit 18B Pros: The staff is really nice! Love having 24/7 concierge. Cons: The laundry room washers are tiny. You have to pay for access to the gym in the building.
Anonymous
2 years ago
Pros: Apartment’s are very beautiful, Cons: Concierge workers are very dismissive, disrespectful and lazy. It’s very uncomfortable walking into the front of the building. If the concierge doesn’t like you they will not acknowledge you and will avoid you. They are always in the back room hiding. Management never in the office. Don’t care about the residents safety or compliance. Constant smell of smoke. Disrespectful neighbors, Nasty neighbors. Change The whole team from management on down to the potters. Advice to landlord: To the Property Owner, It would be in your best interest to fire the whole team and start over. Management doesn’t care, barley in the office, barely responds to complaints. Concierge is lazy. Always running to the back room to avoid doing their job. Angle, Roland and Lawrence don’t speak to the residents when entering into the building. You must speak to them first. If a residence doesn’t speak first they will not acknowledge them. They are always gossiping about other residents. They are there just money and not the job.
Anonymous
3 years ago
Pros: None none none none horrible management Cons: Loud music a lot of cigarettes and weed smoking for a non smoking building. Nasty neighbors fighting all of the time. Management doesn’t take responsibility for their neighbors Advice to landlord: Get more involved with the community, be very selective when doing interviews. Help the neighbors live quiet and comfortable hold tenants accountable for their actions
Anonymous
3 years ago
Unit 14 Pros: Roosevelt Island is a great community Cons: Smoking even though it’s non smoking tenant have been assaulted in building. People are allowed to pass concierge desk Advice to landlord: Be more direct with the few bad tenants. Start enforcing rules
Anonymous
3 years ago
Pros: Friendly and hardworking building staff Cons: Management needs better support to remove bad neighbors. Smoke free building and people still smoke. Hallways. Smell like weed and cigarettes. Everyday is a new elevator problem. Filthy windows that are locked and there is no way to clean them, Managment offers no solutions Advice to landlord: Do a better job for your residents