Tenant Reviews for 561 10 AVENUE

Management is essentially non existent

Pros: Clean, some doormen are nice. Cons: Elevators are unreliable, management is absent. We allegedly have access to a bike room but when I inquire no one is able to give me a straight answer. I had an issue with my deposit and first months rent as they were holding them both and not applying them to our account and no one would email me back. I had to leave a nasty comment on one of their business pages to get any help. Also, with COVID they simply aren’t doing enough. They only enforce masks if another resident complains which puts an unnecessary burden on us. Advice to landlord: Fire Fetner. Get a better management company.

Good floor, awesome staff

Pros: We honestly really liked living here. Our apartment was relatively newly renovated, closet space was good, maintenance was responsive, and we lived on a good, quiet floor. Rent raises were reasonable. We have a daughter and loved the downstairs outdoor space. On a hot day, staff provided popsicles and set up a sprinkler. Overall, it was a well run building compared to our experiences with others. Cons: Laundry situation was less than ideal. Location could be a bit sketchy from time to time... particularly during covid lockdown. I heard other floors weren't quite as good as ours in terms of quiet.

The Victory building

Pros: Its clean and the lounge is nice Cons: Resident Manager is cheap and is not good with tenants. His employees are fearful of him. Advice to landlord: Get a new Resident Manager who prioritizes a positive tenant experience

Would not recommend

Pros: Big apartments, nice amenities, clean common spaces, friendly and attentive staff, views Cons: Noise, horns, traffic, noise, worst part of Hell’s Kitchen, expensive. Live a few blocks north. Sometimes gas will go out so you’re on hot plates for a month. Usually an elevator or 2 out of service. Move in and move out are needlessly complicated to get scheduled Advice to landlord: Leasing and management office are pretty useless. Staff probably should get paid more. Allow more than an hour for move in and move out

Do NOT move here unless you want to listen to loud car honking and construction noise at all hours of the day and night. This building is right on 41st between 10th and 11th and the street is a bottleneck into the Lincoln tunnel. It’s literally a nightmare and you can come and listen for yourself by just walking on 41st anytime starting at rush hour up until late hours of the night. The construction also doesn’t stop. It’s the worst place I’ve ever lived in Manhattan and I can’t wait to get out.

Warning! Do not stay at apartment 20D this apartment got heating issues. Horrible experience all winter had to pretty much ask every week for the heat to be fixed In my room. The hallways and lobby don’t have heat neither they will lock you down to the lease even if the apartment got defects.

Disgusting

Pros: I could walk to work Cons: This building is one of the worst in Hell's Kitchen. I paid $7000 a month for a three-bedroom that wasn't worth even $5000. A few months in, we got a mice problem. Some of the tenants in this building keep their apartments very unhygienic (I have seen the inside of a few apartments), and I am not surprised mice are running through the walls. However, they started coming into my apartment from a hole in the wall that wasn't properly patched. Their servicemen had to visit about seven times to fix that hole. Shortly before we moved out, our terrace started leaking into the apartments below when it rained, and the servicemen were in our terrace with towels trying to drain it. So glad I am out of there. Advice to landlord: Please find a different property owner

A good 2 years

Pros: Great doormen Quick maintenance Quiet Cons: Mixed messages on dogs in outdoor space. Sometimes allowed, sometimes not. Office does not respond to emails once you are not re signing your lease A/C turns warm after being on for 6-8 hours, leaving you waking up sweating Advice to landlord: Allows dogs in grilling and outdoor space

Pretty good commercialized apt building

Pros: friendly & responsive doorman, good water pressure, cleanness, overall great experience Cons: they charge you absurd amount of $$ for temporary bookshelf if you are looking to flex another roommatee Advice to landlord: Not applicable. It was great

Worst management and building in the city

Pros: There is nothing to like here Cons: Everything is so bad; Poor management, unprofessional, unsafe Advice to landlord: Change profession please