Showing 11–20 of 35 reviews · Page 2
Anonymous
1 years ago
Pros: The front desk people are very welcoming. The building is clean overall. Nice music in the lobby Cons: The management is not very responsible. E.g. The garbage room door cannot be fully closed on the 24th floor. It has been an issue for a year. I requested many many times but they never completely fixed it Advice to landlord: Fix the issue that was requested many times
Anonymous
1 years ago
Pros: Lifetime part of building is nice and very clean, elevators were fast Cons: Location isn’t ideal, far from subway and closest is times square
Anonymous
1 years ago
Pros: The building is so nice. The lobby is tremendous. The front desk people are great. Apartments are new and renovated. Views and amenities are unmatched. Cons: Management is about as unseen as it gets. Months go by without responses to maintenance requests. Complaints about neighbors are ignored. Pretty much never hear anything from them. Worst part is location - no nearby groceries, no restaurants, have to walk 15 minutes to nearest train, lots of sketchy businesses and homeless on your walk to and from. Advice to landlord: Answer your residents. It makes us want to stay.
Anonymous
2 years ago
Pros: beautiful lobby and view; front desk is friendly and helpful Cons: roaches in unit, broken heating
Anonymous
2 years ago
Pros: Nice luxury lobby Nice views up top Cons: Packages can only be picked up during limited day time hours. Had roaches even though just moved in. Heater / AC unit doesn’t work
Anonymous
2 years ago
Unit 59w Pros: Not much. Honestly it's just lipstick on a pig. I work in real estate development, so I'm aware of how things are built. Cons: Terrible management, poor materials, immensely dirty building, no amenities, theft and burglary at the building, and basically a poor living experience. Advice to landlord: Take better care of the building and better care of your tenants.
Anonymous
2 years ago
Unit no Pros: Lobby, concierge, views Cons: Cleaninliness, apartment robberies, dirty hallways, aggressive management, deteriorating hallways, missing frames, etc, need I go on? Advice to landlord: Stop treating the building as a money making machine
Anonymous
3 years ago
Pros: Friendly doorman and valet room staff, most of the service requests are fulfilled within 48 hours, soundproof from neighbors Cons: Super noisy due to heavy traffic on the 11th Ave around mid night, failed to fix the AC/heater unit since last July (6 months now), no official apology from the management Advice to landlord: Please fix or replace the AC unit ASAP!
Anonymous
3 years ago
Pros: Concierge, views, gym, location Cons: Apartment design flaws, horrible management office, lack of maintenance in common areas, 0 improvements but yearly rent increases. Advice to landlord: None, they won’t change their practices
Anonymous
3 years ago
Pros: The view the lobby Cons: 8 throw up/pee stains on hallway carpet, everything broken and not fixed for months-microwave,ice maker,wine fridge, one sheer blind and 1 blackout in secondary-can't sleep past 6:30 am. Bulb so dim in kitchen and bathrooms that you can't see properly. 9' led light under shelf in master fell to ground I pay $8200/month. Advice to landlord: FIX BROKEN ITEMS AND STOP LYING ABOUT ITEMS THAT ARE FIXED!!!!!!