Showing 11–20 of 82 reviews · Page 2
Anonymous
1 years ago
Pros: Maintenance is very responsive. Doormen and package room folks are great. Loved living here it’s just too expensive Cons: It’s too expensive! Also building management isn’t really responsive but that’s typical for NYC Advice to landlord: Answer more quickly!
Anonymous
1 years ago
Pros: Awesome amenities, great layouts, responsive management Cons: Not a lot of light on lower floors, lots of noise at times
Anonymous
1 years ago
Pros: Great experience overall. I have been in a studio for almost 2 years. Amenities are great, the people working in the building (doorman, package room, workers) are also great. Cons: I have a new neighbor move in that is too loud. Walls are kind of thin so I can really hear a lot of the noise. Also elevators are not all operational.
Anonymous
1 years ago
Unit 315 Pros: Cleanliness, doormen, proximity, safety Cons: No ventilation in unit (cannot open windows because they are too old), always changing water pressure/temperature, damaged appliances, one of the maintenance guys is defensive and creepy Advice to landlord: Lower rents, especially for un-renovated units
Anonymous
1 years ago
Pros: Management is not bad. Every request I sent in to have something fixed, they send someone to investigate the issue in a timely manner. Although some of my emails inquiring about certain things about the building go unanswered. Building is usually nice and clean (stairs are a bit rundown though but most people take the elevators). I've had good neighbors in the 4 years I've been living here and it's been pretty quiet. You can hear your neighbors a bit if they talk loudly and it's quiet in your apartment. Package room is open 7 days a week for about 12 hours (shorter hours Sundays). Management sometimes will occasionally hold events in the building that everyone can attend for free that usually include some activity and/or free food. The building also has a bar if you're into that. What I like most about the building though is the location. You are very close to a lot of supermarkets which is great for me because I like to cook. You are a few minutes walk away from the 2,3,4,5,J,Z lines and South Street Seaport. Cons: Some appliances in my unit needs some maintenance or upgrading as I can't properly set my A/C temp without doing it in some hacky way and my freezer is leaking water which builds up ice on the bottom. There can be frequent water maintenance where you can't use the water for a certain amount of time. Management does send you an email days in advance which is nice but I feel like it's happening bimonthly now. Amenities cost about $80 per month but I never use it. I don't see this as a con but I thought I'd mention it here. Advice to landlord: Check on units that may need maintenance on appliances that may not be fully functional to the tenant's expectations.
Anonymous
2 years ago
Unit 1404 Pros: responsive for repairs, friendly staff Cons: elevator was down a lot when I lived there, heating system/insulation was not the best
Anonymous
2 years ago
Unit 612 Pros: doormen and supers were great Cons: This list is endless. Do you have an hour to read? I'll keep it short and sweet. The elevators have been a disaster for over a year: 1 to 2, of the 3 elevators. are always broken. We keep hearing that the "fix/repairs" are for our benefit, but by the time the elevators are fixed, there will be no one left in the building. The property management is awful too. Absolutely terrible service. I had not one, but TWO, floods in my kitchen and they did nothing about it. No concessions, no reimbursement for damaged and destroyed property, and zero care about the tenant. I will say the doormen and supers are great, but even they complain about management! I would say "I couldn't believe it", but in reality, I 100% CAN believe their own staff was complaining about them. Pinnacle is terrible. Do not live here unless you want to overpay. Also, they have a increasing vacancy I'm told, for good reason: broken elevators for a year, constant construction outside in the middle of the night (out of their control, but still extremely disruptive to sleep), floods, golf simulators are broken regularly, and more. Run! Advice to landlord: leave and have someone else with good customer service take over
Anonymous
2 years ago
Pros: Amenities, nice staff and overall clean. Cons: Units are small and expensive Advice to landlord: Fix elevators
Anonymous
2 years ago
Pros: Literally everything, besides rent Cons: Rent prices are so goddamn high Advice to landlord: I didn’t want to move but you raised the rent too damn much
Anonymous
2 years ago
Pros: beautiful and many amenities great doormen services Cons: smaller sq ft