Showing 11–20 of 30 reviews · Page 2
Anonymous
2 years ago
Pros: The building staff is friendly and responsive and we have not had any issues with the unit for the whole time we have lived there. Cons: The management company will definitely raise you rent, often times by a lot, every time the lease is up. The area is also very crowded with tourists.
Anonymous
2 years ago
Unit 19g Pros: Maintenance is fast, efficient and very responsive, and all of the building staff are incredible. The apartments feel well-maintained and quiet, even with neighbors occupying apartments on both sides of us. I personally, on my floor, have not had any pest issues or rowdy neighbor issues but I am on a higher floor so I'm sure it all depends. The apartments are much nicer than what they look like online in my opinion. Cons: While the windows are beautiful, they can be super drafty, and we've had some continuous issues with them. For the price, there could be nicer upgrades, especially in the closet/storage areas. We're paying luxury prices for this area, and while the square footage feels much larger, the finishes are definitely not up to par compared to the other buildings in the area. very very basic finishes. An amenity fee is required, which has been increased YoY without any major imporvements. The initial rent increase was high when no upgrades had been made to the unit or building. They were willing to negotiate but not reduce the price comparatively to the other available units in the building, even when cheaper units with comparable floors and square footage were listed online. Advice to landlord: negotiate the rent increases, especially when cheaper units are listed online and sit vacant for months. Don't you want to retain good tenants while maintaining cashflow?
Anonymous
2 years ago
Pros: Very nice building, supers and doormen. Building is quiet and rooftop is very well maintained. Cons: Expensive. Laundry room machines do not work, but they are changing them now so should get better. Advice to landlord: Keep better maintenance of laundry room
Anonymous
2 years ago
Unit 11K Pros: Great location. Nice size apartments. Good front desk staff. Cons: The building violated their 421-G agreement and illegally deregulated all apartments from rent stabilized status to market rent, was sued by tenants, and lost. As a result they had to pay back rent and offer tenants rent stabilized leases (but ONLY the ones that sued). The building also has a MAJOR COCKROACH problem and they do not deal with it properly. The bugs come up from the basement and have infested the trash rooms, the elevators and apartments. Its not pretty. The laundry room is a joke - the machines are always broken and its not clean. They have a lot of apartments that are shared with young kids and are ridiculously noisy with parties, fist-fighting (which you can hear) and shouting. Drunk guys in their underwear in the hallways, that kind of thing. There is also leakage from apartments on upper floors that comes through the heating vents and onto the ceiling. Also their leasing office staffing sucks. Rude, dismissive, arrogant, and just plain dumb. Advice to landlord: Get it together. Stop treating your building and your tenants like trash. Def not worth the price.
Anonymous
2 years ago
Pros: The units are large with high ceilings. There is a new Whole Foods across the street. Building staff if friendly but not empowered to make meaningful improvements. Cons: Common areas are not maintained. Elevators, laundry room, and gym are in constant disrepair. Rent renewals have been at 30% increase the past 2 years. Advice to landlord: Provide luxury experience if you expect to charge top of market rates.
Anonymous
2 years ago
Pros: Moving out of this hellhole. Cons: Absolutely disgusting place to live. We moved in August of 2022 and initially were really happy with the apartment and management. Little did we know we were not the only ones living in it. This building has a HORRIBLE cockroach problem. It is absolutely infested and the management refused to help us with the issue. We put in at least 5 service requests and every time they said they would address it, they would come in and spray basic RAID spray in a couple corners and leave. We desperately need a professional exterminator, especially when it spread to our lofted BEDROOM area, but they would not do anything to help us. To put the cherry on top, upon moving out I specifically asked the management if I should patch up the holes in our walls from small screws. They told me if it was less than the diameter of a dime I would not be charged anything. Low and behold my move out invoice include a $300 dollar fee for the spackling!! They also charged me another $300 for a quoted $130 easy move cleaning service. Best part is when I followed up inquiring about these fees, management ghosts me and stops responding to my emails. Absolutely horrible experience with this building stay away at all costs. Advice to landlord: Get an exterminator
Anonymous
3 years ago
Pros: Location Friendly staff Cons: Rent raised unreasonably high, offered renewal at lower rent Unreasonable terms and conditions (READ FINE PRINT as the terms are extensive and onerous) Limited amenities Poor noise insulation Avg finish Quality Advice to landlord: Treat your residents with respect.
Anonymous
3 years ago
Pros: Friendly staff and has good amenities Cons: Laundry machines are always broken and walls are very thin
Anonymous
3 years ago
Pros: Great staff, great building, awesome location. Cons: Some times elevator takes a while in the morning
Anonymous
3 years ago
Pros: doorman were the best Cons: rent increases were crazy Advice to landlord: manage rent expectations