Showing 31–33 of 33 reviews · Page 4
Anonymous
5 years ago
Pros: My apartment was cozy Cons: 100 John Stay away!!! I love my physical apartment, but everything else ruins the experience. 1. Management - completely unresponsive to emails and phone calls 2. Construction - lobby construction started shortly after I moved in (leasing agents never gave me a heads up). It was supposed to be finished after a couple of months. The new "lobby" is now open, but the entrance is not. Residents have to enter through a back entrance that's not safe. Management won't give a straight answer as to when the new entrance will be open. There's scaffolding on my terrace that should've been gone by now but they won't give a straight answer on that timeline either. 3. Laundry - machines are always broken 4. Safety - why pay for a doorman building if they let everyone up? My father came to visit, couldn't remember my apartment number, and asked the doorman. He gave the doorman my name and the doorman looked up my apartment number and gave it to him!!! He could've been a stalker or complete stranger 5. Hot water - they will turn off the hot water at 8am (peak time to get ready in the morning) but won't tell you that it's off for hours after you already took a freezing cold shower 6. Fires - apparently the tenant before me BURNED the apartment down. Would've been nice for the management to let me know this before moving in and having another tenant let me know months later 7. Valet - the package room is only open from 7:30am-7pm. It makes it impossible for people who work long hours to get their packages. Advice to landlord: Make an effort to actually care about the human beings that are PAYING a lot to live there.
Anonymous
5 years ago
Pros: Elevator, laundry on 2 floors, water pressure Cons: Under construction for 2 years, with no update or end in sight; service entrance for guests and tenants; doormen do not do ONE thing- you’re lucky if they call you when you have a delivery/messenger/guest; doormen are not stationed by the entrance given it’s a service entrance, people can get to elevator bank before checking in @ the lobby, so it’s a huge safety concern; the service entrance is on Platt St, which looks out to a Sheraton courtyard which is often full of homeless on benches and outdoor tables; construction/trash/glass pile up on dirty sidewalks so forget having a pleasant experience coming or going; dog walking in the area is extremely difficult with all of the mess; doormen police you rather than help you out- yell at you for dogs despite being a dog permitted building; the valet/concierge stopped doing business with the building so the doormen are responsible for the mailroom & it gets extremely chaotic; the laundry machines are constantly broken (only about 12 washers and 8 dryers for a 200+ unit apartment); scaffolding has ravaged the building, you may think a balcony is a perk but it’s not when it’s unusable as it’s covered in scaffolding, nets, screws, debris, etc; the management company is near impossible to get a hold of and not interested in speaking to you about anything - in the event you do get a hold of someone, they (or rather Maeve) reads from a script and offers no help; the heating/AC units are always malfunctioning- my heater was broken for 2 winters in a row and the building said that would have to hire an outsider to fix as their maintenance crew could not. I was told a request was sent several time’s and nothing happened. They finally offered to move me into one of their LESSER buildings in a worse area. This is not a solution!; 4 total elevators in building. 1 of the 4 is for garbage so you can’t (and don’t want to) use that. The other 3 are for tenants and move ins/outs! It’s safe to say, if the 3, one is broken / gets stuck on floors, 1 is taken by movers that don’t care to schedule their time to execute a move in the building and the other two move extremely slowly - good luck!; the power goes out often due to construction - and the hot water. It was out for an entire week over Thanksgiving when I had guests stay with me! The management building does not care!; the wallpaper is coming off in hallways; carpet is DISGUSTING with stains and trash; vacuuming happens biweekly!!! Not enough!; young kids live here (college) that smoke weed and leave beer cans in elevator and/or hallways; trash schutes smell — no one cares about building upkeep!! It’s seriously gone down hill in 3 years FAST! Owners must have cash flow problems. I’ve also found roaches in my apartment and so has the tenant above me! Advice to landlord: Be better in every way!!!
Anonymous
5 years ago
Pros: Affordas, big apartments Cons: Not as updated interiors, lack of amenities Advice to landlord: Consider adding a gym