“Pros: Nice apartments, good heat and water, responsive management. Cons: Super can be a bit hard to get ahold of, but is responsive for important things.”
— 235 WEST 116 STREET · Manhattan“Pros: The building was well kept, the elevator always worked and the door felt secure. Laundry in the basement worked well. Cons: It's in front of the walk-in emergency room of a NYC hospital and sometimes the street gets quite loud.”
— 63 WEST 137 STREET · Manhattan“Pros: Kind neighbors, elevator always works. Access to laundry and perfect location. Cons: Hallways used to be mopped more frequently. And the garbage room used to be better maintained. Management company doesn’t take pest, plumbing, or leak issues seriously. Packages are frequently stolen, front doors sometimes left open/unlocked Advice to landlord: Fix the roof and the decaying wood- bugs and leaks are so bad”
— 63 WEST 137 STREET · Manhattan“Pros: Small building. Elevator always works. Cons: Used to be cleaned every time. It had changed. Super is a great person but can be lazy. Neighbors are to lazy to recycle. Some of them are noisy. Advice to landlord: More cleaning. Find a way to have the chute smells better. I get that it’s hot and difficult to maintain. Clean laundromat”
“Pros: Quiet block, clean common areas and nice appliances inside the unit. Responsive super. Laundry in basement. Cons: Have had a few roaches but the exterminator comes regularly to do preventative sprays which is great.”
— 231 WEST 121 STREET · Manhattan“Pros: clean, live-in super, good management Cons: no cell signal in apartment, only Spectrum available as internet provider Advice to landlord: offer other internet providers other than spectrum and include a cell service booster on all floors”
— 231 WEST 121 STREET · Manhattan