All 27 tenant reviews.

“Pros: - very clean - no pests aside from the occasional small bug or spider - responsive maintenance crew - nice amenities - all apartments have in unit washer and dryer - Gym is fully equipped, has two squat racks, machines free weights etc. You technically have to pay an amenity fee but I've been able to negotaite getting it waived Cons: - there have been water issues where water has to be shut down for a few hours - major pipe burst on the 28th floor where all the apartments got flooded”

“Pros: Moved in when the building was brand new. The opening front desk staff was AMAZING, really friendly, on top of things. The newer crew is good, but not the same. The building is well maintained, clean, tenants all pretty respectful in my experience. Amenities are nice, and some restrictions about bringing non-resident guests are pretty reasonable and keep it easy to be able to use them without huge groups occupying the spaces. Maintenance crew is very responsive Cons: Biggest issue is how often the water is out. Not sure what the issue is, but there's some planned or emergency outage, or loss of hot water, several times each year, more recently. It's usually resolved relatively quickly and the building manager usual send some communication, but can be disruptive.”

“Pros: Everything about this building is great. It’s expensive, but in exchange you get modern luxury units, beautiful views, well-stocked gym, rooftop pool, etc. The staff (concierge, cleaners, etc.) are all lovely. Cons: However, do NOT be fooled by the beautiful amenities. The management uses them to lure you in, but the restrictions make them impossible to fully utilize. You are only allowed to have 2 guests in the lounges (1 at the pool) after which you have to pay hundreds or thousands of dollars to reserve them. Imagine being mandated to pay $500-$1500 to rent a room because you want to have 3 friends over. Additionally, all of the lounges close at 10pm. As a result of these restrictions, the lounges are always empty. The management watches residents on the cameras and fines you if you inadvertently break any of the rules, such as staying in the lounge until 10:05. It’s ridiculous. Building management is also HORRIBLE. Everyone I’ve engaged with from the moment I applied has been rude. They’re very kind on the tour but once they get your money they treat you like trash and harass you. At the time of writing this, July 2025, they have 2 lawsuits out against them for tenant harassment. Advice to landlord: Stop being rude and trying to nickel and dime your tenants.”

“Pros: Tons of amenities great location nice staff Cons: Pricey with a bunch of bullshit fees and stuff.”

“Pros: I was the first to live in my unit, a 1bed on the 48th floor. I’ve had minimal issues with the appliances and maintenance is quick when something does need attention. + quiet - never hear neighbors + staff is wonderful + excellent location Cons: + rent has been hiked 15% for 2 years straight + pool reservation system (but this is par for the course for NYC buildings)”

“Pros: Amenities, views, staff responsiveness, location Cons: Noisy AC and hot building”

“Unit 3803 Pros: beautiful, 24/7 gym! will be really sad to leave it. The pool is a nice perk. Apartment has beautiful finishes and great windows, a few really nice doormen, quick maintenance service, lots of light for unobstructed views Cons: if you're south facing the sun is really lovely but your apartment gets hot!”

“Unit 2310 Pros: The best thing about the building are the amenities. They are gorgeous! Cons: The worst thing about the building is all the restrictions they have on amenities. You can’t bring more than 2 people. Renting or reserving one of the rooms should be included in the fee we already pay. Instead they want to charge $400 to rent the movie room. If you are not paying the amenity fee then you should have to pay to rent. All the restrictions makes the best part of this building not worth it with how high the rent is. Advice to landlord: Remove the restrictions from the amenities within reason. If your not have a party and maybe just doing something quiet like book club or a game night with friends why not allow more than 2 guests per tenant? And those who are already paying for amenities should be able to reserve them without paying extra.”

“Pros: The building is clean, doormen are friendly and porters are great Cons: The actual mgt of the building is awful and so unhelpful Advice to landlord: better mgt”

“Pros: Very clean, very well managed, package room is always orderly, maintenance is extremely responsive if there are any issues in your apartment. Cons: Building management was very slow to take action against a neighbor, who is constantly smoking cigarettes, and policies around bringing guests to the amenity floors are very restricted, so there’s limited utility. It’s a few thousand dollars to rent a private amenity space to throw a party.”

“Pros: It’s very clean and the building staff is amazing! The layout of the apartment is nice as well and the location can’t be beat imo Cons: I do think it’s a little over priced for what you get. I don’t like that there is no ground level outdoor/courtyard space. Also the Lounge doesn’t have a lounge vibe- more like a co working space where You have to remain silent. There is a pool table in there but I think it’s just there for aesthetics. My husband and I went in there to play at 7pm and got stares. Also there are such strict rules about letting in guests into amenities. For example there is a great view of fireworks from our building but on the 4th of July we were not allowed to bring a single guest to the roof with us. We have been here less than a year and can tell the apts were not built to last Advice to landlord: Have some type of waiting list for these holidays that if residents haven’t maxed capacity that you allow someone to bring a guests to.”

“Pros: Amazing amenities, very clean, responsive management, great location Cons: The amenities are restricted a bit too much with the hours of availability.”

“Pros: friendly doormen 24/7, clean, great amenities, modern feel Cons: living above barclays and across from atlantic mall feels a bit weird sometimes - lots of activity and traffic. honking can be heard even on higher floors. some appliances are just okay/their installation seemed to be done quickly. lots of rules and some limited hours for amenity spaces”

“Pros: The amenity spaces are some of the best I've seen in Brooklyn, the appliances are high end, and staff are super responsive to issues and very kind. Cons: The windows have poor seals, letting in a ton of noise from Atlantic Ave, and the floor near the windows sags. The walls are really thin so I can hear my neighbor's subwoofer and conversations. Advice to landlord: Fix the windows!”

“Pros: Decent amenity, door mans are very friendly and helpful Cons: There’s constant smell of weed and cigarette travel to my apartment from vent/ shafts, it is so annoying but management was NEVER able to figure which unit is it exactly and wasn’t able to do anything to prevent it from happening again therefore. The walls are also very thin I can hear my neighbor’s tv every night. Advice to landlord: Do a unit by unit check on the origin of weed and cigarette smell??”

“Pros: Very nice building, relatively spacious apartments, nice amenities without outrageous fees (similar buildings charge 2x+ the $95/mo fee or charge extra for the pool), well managed, nice area with a ton of restaurants and several parks and extremely convenient with treat transit access. very responsive maintenance (issues usually fixed within hours). Building staff is very friendly. Attending events at Barclays is a breeze. Got my unit through the Housing Lottery so I have an amazing deal. Cons: Surrounding streets can be a zoo after Barclays events, thankfully it is a very short walk from the subway. Advice to landlord: Redesign the work spaces to provide enough outlets and more comfortable seating. Several of the table/chair set ups are entirely the wrong size making them very incomfortable.”

“Unit 706 Pros: Building workers- lobby, maintenance, cleaning, and garbage crew- are very helpful and hardworking; always willing to help someone out. The easy access to the 4th floor gym is amazing, and for a gym within a luxury building, it is one of the better built gyms I've seen in terms of size and equipment available. Amazing city views on the upper levels. They allow dogs/cats in the units. Walls (at least in my unit) are not thin; I almost never hear my neighbors or the residents above or below me. Accessible location to great restaurants, multiple trains, and Prospect Park. The building offers some units through the NYC Housing Lottery program, so if you qualify and get 1 of these units through the lottery, your rent is stabilized through the city- this is how I was able to get my apartment here. All units have large ceiling height windows which allow for a lot of natural sunlight. There is a pool on the very top floor; however, it is SUPER small and it is VERY windy up there. Cons: Cost: the price point (for those paying full price) is not worth it. The lobby is often busy with traffic, people coming in/out, deliveries, people moving in/out constantly, and when you get out of the building, the traffic continues on both on the sidewalk and on the road. While the location offers great access, it comes with a HUGE downside (which to me weighs more than the pros), it is extremely congested, loud, and noisy in this area. The Barclay center is located directly behind the building and often has multiple concerts or sporting events going on all week long. The crowds of people and cars in the few blocks that surround this building becoming seriously congested, and if you live on a lower level, you will hear it all. Not only that, but both the NYPD and FDNY have stations right down the block, and at ALL hours of the day and night you are hearing sirens going off and the fire truck honking excessively through the snail moving traffic. To add to the outdoor noise, the building management has finally leased out their commercial spaces on the lower levels, which includes a LifeTime Fitness that is still under construction. The excessive noise from this project starts at 7AM - 5PM, 7 days a week. Of the 12 months I have lived here, I have not gone a day without listening to the drilling, hammering, breaking, and building of whatever is going on with this project. If you work from home, this is your worst nightmare. I am sure the noise levels don't affect floors 12+, but any unit below that likely hears everything from the outdoors plus this gym project. Next, on top of the high rent, the amenities are also a separate expense, which already seems absurd. Most luxury buildings elsewhere, this cost is built into the rent; it is not a separate fee, and all residents have access to the amenities. Here, you're going to pay $95 for "amenity access" and an additional $25 for the bike storage access space (which only covers ONE bike space, and they do audit to ensure you only have 1 bike there). Next, the heating/cooling units are really subpar- they make a ton of noise if you have to use them. Depending on what floor you live on, and who your neighbors are, the trash room most likely will be a nightmare. Many of the residents here do behave very entitled, and often leave their trash lying around in the room, even though there is a simple trash chute that is extremely easy to use; many people are too lazy to bother recycling, so they often will dump random garbage into the bins that CLEARLY say "recycling only." At least 6 out of 7 days a week, I walk into the trash room on my floor, and find it to be a HUGE mess (garbage leaking, garbage bags broken with trash hanging out, boxes not folded or packed down, and recycle bins over flowing with regular trash, not recycling). The garbage crew comes daily, sometimes 2x a day and they clean up thoroughly, and yet, the residents still DO NOT care. Many of the floors smell like marijuana. A lot of barking dogs on various floors, and dog poop and pee all over the nearby sidewalks. Many residents do not curb their dogs, despite various complaints and notices from management. Management appears very useless most days honestly; they do not always approve requests to use an amenity in a timely manner, or reply to emails in a timely manner. Management likes to micromanage the amenities by requiring reservations for almost all aspects of the building; to include the pool (only 1 outside guest is allowed per unit/resident). It also seems they do not manage the lobby and other building staff very well either, as many workers have started and left so frequently in the 1 year I've been here. There are several offices spaces which are really poorly designed: not enough nearby plugs, not enough small-room areas (mostly conference rooms, which usually 1 person will reserve just for themselves). Small office desks/tables get taken up very quickly if you arrive too late in the morning. I lived in NYC all my life (born and raised here) and have lived in neighborhoods all over the place: Queens, the Bronx, uptown, midtown, and downtown Manhattan. This was my first experience living in Brooklyn (so my next statement does not apply to all areas of BK). While this area of Atlantic Ave offers great restaurants and night life, I feel it has become over the top here; attracting a culture of people that don't truly represent New York, and instead represent some illusion of what NYC "luxury" looks like. Unfortunately, Brooklyn Crossing is not it. The high rise is over the top, and over-rated. The quality of craftsmanship in the building and in the units is subpar, although they want you to believe it is all "luxury" material; it is NOT- no real wood floors, kitchen cabinet doors eventually become loose and worn, washer/dryer are tiny and don't wash clothes well, hand-held shower wand begins leaking on random areas of the tubing, kitchen faucet knobs fall off and require fixing, and there isn't much overhead lighting throughout the apartment. I have lived here for 1 year and will NOT be renewing my lease- it is just not worth it. What you pay in rent here, is what you would pay for a mortgage on a $500K home in upstate NY; trust me, because that's my next move out of this apartment. My mortgage payment will be exactly what I've been paying here- except I will have land, ownership, more space, nature, and no noise. Living in this apartment showed me that if I can afford an overpriced luxury unit, I can afford a house and get more for my money. Sorry BKLYN Crossing, this place is NOT worth the hype or the money. Advice to landlord: Amenities should be included in rent; bike storage should NOT be a separate expense, and be included at no additional charge; there should be rent credits provided for those living on lower level units who are directly affected by the noise created by the Lifetime Fitness project (it is NOT enough to just send an "heads-up" email about the noise), it was extremely loud and disruptive in the mornings, and went on into the mid-evenings, and on weekends it continued on; the stress of the noise from that project drove me nuts. Vet unit residents more carefully. The cost of rent does not match the service or "luxury" provided in the building. Hire a solid crew of workers, pay them WELL, and provide them with adequate time off; there are too many employees starting and quitting or being terminated in such a short time frame, no one can keep up.”

“Pros: - Very modern apartments - Amazing amenities (gym with squat racks, 2 lounges) Cons: - Some neighbors can be noisy”

“Pros: Clean, friendly concierge, convenient to transit, issues were addressed quickly by maintenance team Cons: Amenity fee was expensive upon renewal, elevators get busy”

“Pros: Clean, great amenities, responsive supers Cons: Building cut costs in construction to put these on the market. Most units have unfixable issues like constant noise from the HVAC and management did not admit until many emails over many months later.”

“Pros: Central to a lot of restaurants, transportation and grocery Cons: The neighbors can be the absolute worse. My neighbors are smokers and management cannot do anything about the cigarette smoke seeping into our apartment. The upstairs neighbors, I'm pretty sure are tap dancers or hippies or something because they're always having jam sessions and heavy dance sessions at all times of the day. A lot of the tenants are also self righteous assholes who let their dogs pee and poop right in front of the building and don't pick up.”

“Pros: New appliances and finishes. Gym is great with multiple squat racks. 27th and 51st floors provide a lot of communal space Cons: Pool is for residents only (no guests)”

“Pros: Beautiful amenities (gym, pool, roof, office space, terrace, etc.), amazing front desk workers, brand new building and apartment Cons: Crazy high rent when we signed on, loud-busy neighborhood, felt like we were living in a teeny box in the sky”

“Pros: Love everything, best team, amenities and finishes Cons: It’s close to Atlantic Avenue, sometimes the noise from ambulances is loud but the windows are very good and you will get used to it. Advice to landlord: They’re the best, seriously very sad to leave the building because they’re very responsive, kind and professional. When you need something fixed they will show up immediately.”