“Pros: Overall Clean premises Laundry Room Cons: Management team is not responsive when it comes to fixing issues No one picks up the phone when we call for service Going on 3 months with broken appliances and still unable to get a hold of management to replace/fix the issues Advice to landlord: Be more responsive and attentive fixing apartment issues.”
— 12 PINEHURST AVENUE · Manhattan“Pros: There's a live-in super who can handle super basic issues. There's also a trash and laundry room. Cons: The tenants are awful, particularly on the third floor. The super is also not handy and, in order to save money, the management company will often make him try to fix things which can cause considerable stress and mess. Advice to landlord: Hire a new super.”
— 12 PINEHURST AVENUE · Manhattan“Unit 5G Pros: The super of this building is one of the best I've ever had - kind and friendly, super responsive and helpful. The units are nice, open, and clean. You're right next to the GW Bridge which you would think would be noisy and annoying, but it actually sort of provides white noise which is nice. Cons: I lived on the fifth floor so when the elevator went out of order that made things difficult. It probably went out 3-4 times a year, for a day or two. Towards the end of our tenancy we had a roach problem, and it was very difficult to get a hold of the exterminator outside of their monthly walkthrough. I also lived below someone's washer/dryer room apparently, because when they did laundry it felt like the ceiling was going to crash through. Advice to landlord: It would be helpful to be able to email the property owner rather than only have a phone number to call with issues. Lovely building though.”
“Pros: The unit has some nice updates (fridge and oven/stove). Good location near the A express train and near J. Hood Wright Park. Cons: The building itself is dirty and not well maintained. The neighbors are loud and police were often called to domestic disturbances when I lived here. There was also a drug bust and a broken hallway window one night after some neighbors got into an argument. One neighbor also lets their dog urinate in the halls and doesn’t pick up. The laundry machines were broken for MONTHS.”
— 12 PINEHURST AVENUE · Manhattan“Pros: The super is the best. So friendly and responsive and professional. He keeps the building so clean and nice. Most neighbors are lovely. Cons: Some neighbors smoke and we can smell it in our apartment. We can also hear when people are yelling in the surrounding apartments. Also there are 4 washers and 4 dryers in the building but management turned off the dryers earlier this year. We have no idea when we will be able to do laundry again. Management in general is challenging to get a hold of and somewhat unreasonable when it comes to repairs. If it’s in the super’s control though, it will get done fast. Advice to landlord: Be more responsive to the needs of your tenants.”
— 12 PINEHURST AVENUE · Manhattan“Pros: Everything except the owners. 3 parks in easy walking distance. Cons: The owners have not fixed the dryers in months, exposing their own incompetence”
— 12 PINEHURST AVENUE · Manhattan“Pros: Everything is well maintained for the most part Cons: Dryers have been broken for like two months”
— 12 PINEHURST AVENUE · Manhattan