All 61 tenant reviews.

“Pros: Location Big apartments Amazing staff Amenities Cons: A bit noisy and touristy”

“Pros: Overall clean and safe place building Cons: Tenants would sometimes pack the garbage Advice to landlord: Make more investments in the building”

“Pros: Nice accessible building. Have lived here almost 4 years and minimal issues. Cons: Considered a luxury building but the amenities and general building is older and a bit dated. Doesn’t have a fresh new feel. Laundry rooms often have issues and although are maintained seems like they should be better.”

“Pros: Open kitchen, large living room, good a/c and heat Cons: Laundry machines were difficult to obtain on Sundays”

“Pros: Good amenities , good value Cons: Windows don’t get much light due to tall surrounding buildings.”

“Pros: Large apartments. Full stack amenities. Cons: Natural light isnt great but fidi is tough to find. Rooftop lacking sunlight as well. Loose outlets Advice to landlord: Tighten the outlets”

“Pros: Loved the doormen working there during my lease, the building was always kept clean and never ran into any issues really Cons: Had some issues with neighbors that moved in the last month of the lease with noise”

“Pros: Fidi is a quiet, nice neighborhood! Very clean - the building was always clean and a good deal. Cons: Gym was too small”

“Unit 608 Pros: First apartment I've ever lived in (10 years in NYC) that hasn't has bugs/ roaches. Building staff is amazing! Maintenance responds nearly immediately to take care of unit issues. Cons: service elevator was out of service for may months. Lighting in the apartment isn't great because of the neighborhood (tall building/ narrow streets).”

“Pros: The building is well maintained and the staff are friendly and helpful. Noise is non existent and amenities are reliable and good. Had to leave because rent skyrocketed post Covid but will miss it. Cons: Water pressure is not great in shower which is a given since the floors are high up.”

“Pros: Front desk staff was great, package reception and dry cleaning delivery was a lifesaver, Lovely rooftop and convenient gyms. Cons: Not much of a "neighborhood" but that's to be expected in FiDi. Advice to landlord: Lobby can get very slippery when it rains”

“Pros: good views, good soundproofing, large rooms nice gym / basketball court Cons: elevators took a while if you are on top floors of your segment”

“Pros: Doormen are great, great amenities Cons: Doesn’t allow full wall for flex walls”

“Pros: Safety, package collection and mailroom Cons: Drainage issues that didn’t get solved Advice to landlord: Work on drainage solutions. Otherwise excellent!”

“Pros: -management responsive to any issues -large rooftop -ok amenities Cons: -lots of students living here -doorman hit or miss -in fidi”

“Pros: Great neighborhood Attentive and friendly doormen Felt safe Cons: Rent raised SO high that I can’t afford it”

“Pros: Bldg and services are very well maintained. Repair needs are done very quickly and correctly. Cons: Owner, TF Cornerstone, is terrible with customer service. Rents are being raised by $5-700 per month and they won’t negotiate at all even for 10+ year tenants. Also of the two elevator bays, at least one elevator is out of service in each and has been the case for about 3 years with no end in sight”

“Pros: - doormen were nice - close to the subway - laundry facilties fine Cons: - my apt had so many roaches when i first moved in - light in apt heavily varies depending on what floor you're on. my unit had essentially 0 natural light and felt like i was living in a cave. my friends on a higher floor had no problems though”

“Pros: Doormen, gym, Rooftop, Maintenance, amazing Cons: Elevators broke often, took a while to come Advice to landlord: Don't change a thing!”

“Pros: Clean nice building Cons: Doormen can be annoying Advice to landlord: Lighten up”

“Pros: The staff is so nice(maintenance +doormen) The view from apartment Two gyms +yoga room Rooftop Work lounge Cons: Nothing currently to call out”

“Pros: Good maintenance response Cons: Doormen are on top of u Advice to landlord: Na”

“Pros: Amazing amenities Large rooftop Friendly maintenance and door man Cons: Somewhat Slow elevators”

“Pros: Two gyms, roof deck, door men, fast maintenance Cons: NOISE, tons of younger people who like to party late, no sunlight”

“Pros: Building staff are amazing, a lot of amenities, high ceilings in the units Cons: Outdoor noises are infrequent but audible”

“Terrible company during terrible times. My son and I tried to apply for an apartment together and were held to different standards than other parents in a similar situation. My son did not qualify on his own due to an income requirement of 40 times the monthly rent so I applied to be added onto his lease to share the apartment. I was held to 75 times the income requirement and treated as a guarantor despite the fact that I wanted to be on the lease and accept full risk and share the dwelling for when I am in town. I feel strongly discriminated against as I have heard from other families and brokerages that this never happens and that Jared Miller Brown and Margaret Allen-Nieves were discriminating against me and my son renting this unit and held to different standards. Do not support this fraud company and their corrupt and discriminatory leadership team.”

“Pros: Elevators are fast, neighbors keep to themselves Huge windows and high ceilings Cons: A bit dark on lower levels since it’s surrounded by many buildings Advice to landlord: Make the lobby brighter”

“Pros: Lived here for a year. The amenities are awesome and the staff is all very friendly. Package management, cleanliness, and helpful staff Cons: Not much - solid building. The finishes aren’t modern but not bad at all Advice to landlord: Not much to add here - well run building for sure”

“Pros: Professionally managed, excellent staff and maintenance, great neighborhood. First class facilities, especially the large L-shaped rooftop. All in all, a perfect building to live in. Cons: Everything was perfect. Advice to landlord: Keep up the great work!”

“Pros: Nice amenities, well maintained facilities, quiet, professional and kind staff Cons: Not much natural light Advice to landlord: No advice necessary”

“Pros: Big apartments; high quality appliances Maintenance requests handled quickly and efficiently Clean; never had issue with bugs Great amenities Friendly and helpful doormen Cons: Leasing office/management is slow to respond Advice to landlord: Nothing - really enjoyed living here”

“Pros: Conveniently located great area Cons: In a very pedestrianized touristy area Advice to landlord: Get the elevators replaced”

“Pros: Great building and location in the financial district, amazing doorman and team. Always had a great experience living in the building. Apartment maintenance has always been great and the building is very secure. Cons: The walls are thin - pending where your apt is situated, noise from neighbors can be a problem. The prices are more expensive versus other buildings in the area, hard to upgrade from a 1 bedroom to anything bigger due to higher prices. Advice to landlord: Overall I’ve had a great experience - noise can be a problem.”

“I lived in 45 Wall Street for over 6 years. Prior to that, had lived in quite a few neighborhoods, moving almost every year. I finally felt like I had found a place that I loved so much, that I never considered leaving. Fast forward to me moving urgently for a job on the west coast last month- I've had the most horrendous experience exiting the building. It's completely ruined my entire living experience with the building. A building I referred numerous tenants to, even friends who wanted to take over my apartment. I relinquished the apartment to them over 3 weeks early, while I continued to pay rent through the end of my lease. Which I expected to do, no problems there. Lucky them, they got the opporunity make double rent. After living there 6 years, I had painted some walls, and had every intention of handling it from afar due to my quick move. Instead that wasn't an option, they did it as soon as I was essentially on my flight, and they charged me over $1,000. For literally 2 painted walls. I was told I was "too late"even though I was PAYING RENT STILL. An email even went to Barbara, the property manager, asking for the paint colors I needed to buy, which clearly proves my intention of handling. The service elevator is always a disaster with garbage removal and was a disaster trying to utilize for my movers. Zero flexibility. Because they were using it AGAIN during my move, I was unable to trash some unwanted furniture on my move out day. Hundreds of dollars more off my security deposit to move a completely disassembled unwanted bed frame to the trash downstairs. No flexibility on that charge either. I was told I should have abandoned it in the hallway to personally avoid charges to my apartment. After 6 years and keeping my apartment in perfect condition (which they should be renovating now regardless, painting, etc after that length of time) they essentially stole my entire security deposit over nothing and had zero flexibility to my situation or valued my long tenancy. BEWARE. New Yorker's spend way too much money on security deposits. You will not get it back here.”

“Ever since the old manager, Walter, left, this building has gone to crap. Maintenance efficiency has gone way down and everyone just looks miserable. Needless to say, I will not be renewing my lease even though I've loved living here.”

“Horrible manager! The guy named Tony, the building manager, is the worst possible, rudest, meanest, jerk on the face of the planet!! Seriously he should get fired and banned from talking to any customers! I applied to an apt in the building and he made the whole process like a nightmare! He told me to pay a year rent up front because I'm contracting even though my income is well above what they require. I was even moving from another property of theirs but he was extremely rude and impossible to talk to! I called up the main office to complain, and they said they'll talk to him but it didn't make any difference! They requested several other documents which was a big pain to get, but I went through the trouble, only for Tony to come back to tell me I'll now have to pay 4 months security deposit up front and demand me to give him a start date on the spot before I even agreed on the terms! I decided not to sign the lease, and I'm so glad I didn't! Just imagine how much worse it could be (though I don't think it's possible) if you had to deal with him in case you wanted to sublease or break the lease earlier or ask him to find who stole your stuff if a bulgary all the former tenants talk about happened to you! DO NOT rent an apt there! And avoid that jerk!! your life will be much easier!”

“There is a tremendous amount of street noise at night from the taxis and other traffic on William Street, as well as the subway that runs underneath the building. Worst of all, the city has been doing work across the street, and for several months there has been extremely disruptive noise during late weeknights -- eg, power saws cutting through concrete, and jackhammering.”

“I lived here from '98-'01 and still walk by and am nostalgic. Good deal on the rent (back then) and the Club 45 (the clubhouse room at the top of the building), and the gym and deck at the top of the building, were great. If I needed an apartment, I'd live here again.”

“I have lived here for a year and love it. The people who work here are fantastic! The neighborhood is safe and I love having the subways nearby.”

“I've lived here for 2 years and have loved it. Apartment was newly renovated before I moved in and has remained pristine because of the very affordable cleaning services offered by the valet. The doormen are great, as are the maintenance staff. Anytime I have a clogged drain or whatever they are up within 30 minutes to fix it. The building is always sparkling and everyone is friendly. I really can't imagine how the building could be better run.”

“The building manager here is one of the most miserable people on the face of the planet. He should not being working in any customer service capacity for any company anywhere on the face of the planet.”

“I went to visit the building. I like the amenities they had - valet services, gym, lounge yada yada yada. I spoke to a tenant currently living in the building and he told me how he loved how fast the maintenance was for repairs - that's important! I then went to see an apartment and thought it was awesome - my search was over! Or so I thought. When the guys at <a href="http://apartmentswallstreet.com/" target="_blank" title="Wall Street Apartments">Wall Street apartments</a> walked me into the lobby at 95 Wall Street I said I gotta rent here. Even with all the bad press, I feel it's a nice building and worth a little more money. I'll be back in a bit to let you know how my stay is going. Bottom line, 45 Wall is worth it if you are deciding to move to the wall street area and don't feel like paying top top top dollar. Every building in the area has the same amenities, fixtures and sizes. What it really comes down to when you are searching for an apartment is what you think you will feel most comfortable living in.”

“I had no problems moving into this building. The process of locating an apartment that suits your needs is a painstaking process from start to finish - no matter where you go in NYC. I had a good experience with contacting the Rental Office and scheduling a tour and soon after moved on to setting up the lease signing. The lease signing is also a little painstaking (you basically sign over your first born) but again, that's common across the board. In terms of the building, the staff (doormen, handymen, rental office) are friendly and get the job done. The mail is distributed quickly and everything is linked up to an online system that uses push notifications to your email (dry cleaning ready, package at the front desk, work order fulfilled, etc.). The building is kept extremely clean and is pretty much new. My apartment came with brand new stainless steel appliances and granite countertops. There is also a gym, rooftop access, and club room (with big screen TV, pool table, and comfy chairs) free of charge. The tenants in the building are friendly, quiet, and respectful. Parking is available right under the building for NYC rates ($40 for 24 hours). I feel very safe seeing as there are security guards everywhere because of the Stock Exchange, Federal Hall National Memorial, WTC, etc. Most importantly I don't sense any snobbiness in this building - the staff, the doormen, the tenants, etc. are all good people.”

“Where do I begin? Do I start with: 1) The 2/3 subway that can be heard AND felt on the 6th floor? 2) The uneven temperature of the apt? 3) The windowless bedroom? 4) The constant honking from cars caused by Cipriani traffic? 5) The lack of sunlight? Get the picture? Only move here if absolutely desperate, and don't stay more than 1 year. With the subway, lack of sunlight, no windows, and honking you WILL LOSE YOUR MIND!!”

“I moved into 200 water, a beautiful spacious and newly developed building. the managment company is the worst i've ever experienced. they lost a check of mine and made me track it down through my bank, when it turns out they did cash it in the first place but didn't credit my account. they didn't clean our apt before we moved in, we didnt have hot water, any water pressure, or window blinds. it took them a long time to fix all of those things. we're still waiting for them to finish the gym they said would be done already”

“Apartmentratings.com is the National Enquirer of the apartment industry. It has given an anonymous voice to the general public to speak out against their apartment management and expose their dirty little secrets. Actually, come to think of it, I would be doing the National Enquirer a huge disservice by comparing them to an organization that doesn t make any effort whatsoever to check it s facts. Unless you are paying close attention to the information posted about your apartment communities, a great deal of misleading and inaccurate information may be posted about your community and, unfortunately, in some cases about your staff. One of the worst things that a celebrity can do is respond to attacks in the media. As a celebrity, you know going into it that your character and personal life will be under scrutiny. One of the most talked about celebrities of course is Brad Pitt. There is almost always a headline about gossip from his personal life in the news. What you rarely see from Brad Pitt and a lot of big name celebrities, is a reaction, written or verbal. It s very rare. In the cases where you do see a reaction, it tends to blow up in their face. They are misquoted or it is found out later that they were lying to cover something up. I have found this to be true when reacting to negative reviews on Apartmentratings.com. When you respond to a review, the person who posted that review is immediately notified by email that a comment has been made. They will typically respond to your response and call you out as being associated with ownership in some way. This immediately discredits your response. Another issue with Apartmentratings.com is that thier scoring and rating system is totally flawed. I question if there is a system to it at all other than dividing the number of bad reviews by the number of total reviews and creating a score. They do not account for the number of residents NOT complaining. They do not account for time. They do not account for the fact that an angry customer will tell more people about their experience than a happy customer will tell about theirs. I dealt with a prospect who had read a review of a 1,500 unit property on Apartmentratings and that community had received 8 negative reviews in the last year. That is just about one half of one percent of all residents. This community had a score of 34% on Apartmentratings. So, a community with upwards of 3,000 residents gets 8 complaints in one year and have a score of 34%. Take it one step further and factor in an annual turnover ratio of 50% and an average of 1.5 occupants per unit, you have an additional 1125 new residents eacy year. Over a 5 year span, you actually have approximately 6,000 customers. Hmmmm. Seems a bit unfair considering less than .00016% of residents complained over the course of 5 years. I m not a mathmetician, so I don t even know what you call this, but I do know it s not a statistically significant number. I m not saying the community deserves a 99.5 percent rating, but a 34% is obviously inaccurate. On the opposite side of that example, there is another community that has an overall rating of 98%, yet it hasn t had a review since September of 2008 and only has 26 total reviews. Do we really want to spend time as an industry giving credibility to a website that doesn t seem to give us any? I m all for customer service and feedback and like the full disclosure approach, however I feel that this scoring system may be doing just as much harm to prospective renters as good. Here s an example of how it could be harmful. Let s say a prospect has limited transportation and limited income. They go to a property that is close to their work and public transportation and is the only one in the area they can afford. After they tour, they go to Apartmentratings and see a 34% score and they begin to read through complaints (some of which were probably posted by the competition). Now that prospect is second guessing living in the one community that truly best meets their needs because of a flawed scoring system.”

“I am so surprised about agent Tony's serive at this building. I guess he is making enough from other customers so he doesn't have to serive customers? I think it's really bad energy~!”

“I never made it past filling out forms with this building. I make well over 180 grand a year, because I have an income from NY and another state, which means I travel back and forth. The leasing agent refused to rent to me because he didn't like that I am not in NY full time. ????? I thought this is New York City??? Cultured, worldly....not afraid of traveling to another state for work???I think the management belongs in Arkansas, where people believe in sticking with their own kind...or something. The apartments I saw were huge, but I saw LOTS of college kids looking to turn 1 bedrooms into shares by putting up tension walls. This may be why the leasing agent wouldn't deal with a grown up with a grown up job- he is all too used to dealing with irresponsible college kids. Glad I didn't end up at this building- I am too old for a college dorm.”

“Has anyone tried to negotiate a rent reduction. I have the same problem as a previous poster. I lived in the building a long time and pay $3200 for a studio, whilst the same apartment is now renting for $2495. I would like to ask management to reduce the rent to the market value. It seems they treat their new tenants better than long time loyal tenants.”

“This is the worst possible place to live. Here's why: 1. The building is constructed directly above the 2,3 subway line. That means that every time the subway passes by, the entire building will rumble and shake. I am not kidding. It sounds absurd, but you've got to experience it to believe it. I should have known better and should have caught this before I signed the lease, but I didn't. 2. The management is horrible and there are no provisions in the lease that allow you to break the lease early. The only way out is if you find someone to take over your lease. I'm a lawyer and briefly researched this issue, and it looks like in New York, such leases are not valid. Way to go, Rockrose. 3. There is absolutely no sunlight on the lower floors. 4. Rockrose mails the rent check later and later each month -- are they TRYING their best to get their tenants to pay late fees?! Stay as far away from this place as possible. I started living here in 2008 and CANNOT WAIT TO GET THE HELL OUT.”

“High rent from long term tenants.”

“I have been living here since May 2005. Building is beautiful & fast elevators. Valet services, Maid is superb & you get your dry cleaning fast & it gets delivered to the doorman if you can't pick it up. MAITENANCE is quick with work orders!! The building has its own garage. Doorman is very professional & nice. Close to all trains - 2/3, 4/5, J/M/Z, R/W... Make sure you can cover 45 times the monthly rent! Rent is usually $2k and over”

“The management sucks!!!!!!! My apartment was burglarized on the night I moved in. There were items missing from the apartment including a laptop. There were no broken locks which narrow down the possible suspects to the building staff that have keys from each and every apartment. I brought it up to the management and requested access to the video records taken by the cameras placed in the building. Strange enough the management refused to give access to these recordings. Do not be impressed by fake and pretended professionalism of the management staff. Among the trustworthy ones there are truly perpetrators that will not hesitate to come into your apartment and steal without shame or fear of being caught. I deeply regret choosing to live here!! Shame on the Management of Rockrose Development Corporation at 45 Wall Street for failing to protect its tenants and for the lack of cooperation in solving the matter!”

“Pros: 1. Close to lots of subway lines. 2. Extremely wonderful and helpful doormen. 3. Beautiful rooftop gym. 4. Super safe. 24 hour guard. 5. If you like shopping, there's a Tiffany's, Hermes, and a BMW dealership in a 2-block radius. Also multiple Chase ATMs. Cons: 1. The lobby consistently smells funny. Like throw up. 2. Hallways are dingy and reminiscent of the hotel in The Shining. 3. High rent but low quality rooms. 4. Tenant demographics have recently tilted towards the early 20's range, making the building on a Saturday night seem like a college house. 5. Loud - you can hear street noise as well as construction from William Beaver House. 6. 2 laundry rooms to serve the entire building. Come on now, really Rockrose?”

“Really like the building and loved the size of the apartments compared to other luxury buildings around. Fun building and area has grown a lot in last year. Downtown is the new uptown except the buildings are way nicer. Tony the building manager was nothing but great to me. I guess sometimes he can be a ----, but to me he was great and very informing. I wasn't left with many questions and he was very upfront which I liked. Love the building and recommend for people to move there.”

“45 Wall is awesome. The rooftop terrace is fun, you can smoke herb from there and no one cares since there's bunch of other young people like myself. The top floor (close to the top) is basically where the terrace, lounge, and gym is. The gym has AWESOME views. I loved running there at midday when no one was around. The lounge is clean and has comfy couches with reliable wi-fi. The place was CLEAN, BEAUTIFUL, well-built, friendly, and had all the fantasy of Wall St. Since it was an old office building the construction is excellent, and I NEVER heard me neighbors. Just a note: if you're looking try not to get a place next to the elevators because you will hear the machines running, I sorta liked it cause it wasn't too bad and sometimes pleasant since my apartment was DEAD QUIET.”

“I've lived here for a while, it's been pretty nice because I'm paying a little below market for a sublet share. Tenants are boston style semi-fratty post-college doofs. Bland overall The whole thing is convenient in a lot of ways but it's not really a neighborhood. Food options are limited, there's no light... DO NOT SETTLE FOR ONE OF THEIR CAVES - MAKE THEM SHOW YOU THE UPPER FLOORS. Which brings me to Tony the ------ building manager. This miserable little rascal has a chip on his shoulder bigger than his weird haircut. I'm sure there's some tragic element to his story so I should really shut up. But he's an -------. And it's hard to tolerate -------s who are so out of touch with reality.”