“Pros: Extremely clean building, updated appliance and spacious units. Doormen are very friendly and matinence is responsive to needs Cons: Area is not my fav. Can get noisy at times but worth it to be for the building Advice to landlord: None”
— 453 WEST 37 STREET · Manhattan“Unit 820 Pros: Clean and relatively new Cons: Location and landlord Advice to landlord: Stop treating people with aggression”
— 453 WEST 37 STREET · Manhattan“Pros: Awesome doormen and maintenance requests are handled super promptly. Overall a great place to live. Cons: Some of the hallways had a smell and sometimes could hear noise through the walls.”
— 453 WEST 37 STREET · Manhattan“Pros: Well maintained building with great doormen. Never had any issues with packages and build quality is solid. Cons: Kitchen vent fan could work better.”
“Unit 405 Pros: Great rooftop, doormen, and cleanliness Cons: Laundry machines sometimes don't work properly. Advice to landlord: Keep up cleanliness of buildings”
— 453 WEST 37 STREET · Manhattan“Pros: Respectful and friendly front desk, package safety, quick maintenance, well maintained building and apartments, sound proofed windows. Cons: Restrictions on using the roof for parties, no bbq allowed”
— 453 WEST 37 STREET · Manhattan“Unit 505 Pros: This place is amazing and I’m sad to leave. Doormen couldn’t be nicer, building is stunning, safe area, close to trains, amenities and my unit was rent stabilized. Cons: Hudson Yards isn’t a great area for young people Advice to landlord: Nothing!”
— 453 WEST 37 STREET · Manhattan“Pros: Friendly doormen, maintenance request are handled fairly quickly, decent gym Cons: Can be very noisy due to being next to the tunnel + construction often going on in the area”
— 453 WEST 37 STREET · Manhattan“Pros: Well kept building near Hudson yards Cons: Some of the crazy from Time Square lingers over”
— 453 WEST 37 STREET · Manhattan“Pros: Very spacious living and bedrooms. Front desk is very responsive and the maintenance is handled same day Cons: Did not have access to the terrace for 7 months due to scaffolding after being told it would be a couple of weeks at most.”
— 453 WEST 37 STREET · Manhattan“Pros: The apartment provided great views of the city and clean Cons: Not many negative thoughts about the apartment Advice to landlord: thank you”
— 453 WEST 37 STREET · Manhattan“Pros: Neat, laundry, elevator, bike room, package service, good floor to ceiling windows Cons: Some apartments are noisy, ongoing construction for a long time now”
— 453 WEST 37 STREET · Manhattan“Pros: No pros at this time Cons: I am a current tenant here, and the landlord performed an illegal lockout on 08/28/2023. I have since filed with the Tenant Protection Unit, and plan to file with Housing Court as soon as possible. Management is very unresponsive and doesn't communicate by phone or email. Lack of maintenance. Rooms are very old and worse than they appear in pictures. Overpriced and would rent elsewhere”
— 453 WEST 37 STREET · Manhattan“Pros: Great location, amenities, terrace and the reception staff are nice Cons: Management company is not responsive to complaints/disputes on lease even to longtime tenants Advice to landlord: Be more accommodating to tenant issues”
— 453 WEST 37 STREET · Manhattan“Pros: Friendly doormen and porters, generally clean building, responsive about repairs, no issues with heat, A/C, elevators Cons: The super and upper management are not effective regarding neighbor/noise complaints, litter from smoking and is stingy on the move-out walk through and security deposit return. Did not offer any COVID relief. Management does not care and are penny pinchers. Advice to landlord: Streamline a more strict process to manage tenant complaints where issues are recorded and filed in a reliable manner.”
— 453 WEST 37 STREET · Manhattan“Pros: I love how safe and clean the building is and friendly the staff is. Extremely dog friendly. Great amenities. Cons: I love the building. It’s right by a Duane Reade and an amazing grocery store. I wish it was maybe 1 or 2 minutes from the train stations but hey- it’s NY and it’s still very close.”
— 453 WEST 37 STREET · Manhattan“Pros: Really good amenities, lots of light and very spacious apartments. I didn’t see a single cockroach or any other bug the entire time I’ve lived here. Really great COVID protocols. Cons: Being next to the Lincoln tunnel kind of really sucks. The traffic on 10th Avenue to get into the tunnel causes a lot of smog and I would have to close the window sometimes because of the exhaust smell. The management company is also very not flexible in terms of adjusting our rent because of Covid or letting us out of our lease. Advice to landlord: I hated seeing all the papers plastered on my neighbor’s door because of missed rent payments during the pandemic. I understand this is a legal thing, but couldn’t it be handled a little differently?”
— 453 WEST 37 STREET · Manhattan“Pros: The doormen. Nothing else in this building is worth even a single cent. Cons: The building is FILTHY (ie dog feces in the service hallway for FIVE years), the appliances are cheap and need to be replaced all the time, the property manager hasn’t shown up in 9 months, the super is racist, the morning “porters” usually do nothing but watch TV downstairs out of sight, and management ALWAYS blames the tenant for their problems, never the employees (such as a doorman who was illegally living in the building, doing drugs all shift, sleeping at the desk, etc). To make matters worse, management does not communicate properly with any tenant except to threaten (ie - during COVID they never updated ANY protocols and confused everyone in the building). They do not maintain this building well at all. And don’t use the laundry room or gym...never clean and the equipment is ALWAYS breaking down. Advice to landlord: Sell the building to someone who will actually care about this property and her tenants. Or fire the super and get a new property manager that doesn’t just do walk throughs for the sake of showing up on camera for her boss.”
— 453 WEST 37 STREET · Manhattan